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Home Based Chat Support Jobs in Waterloo, IA (NOW HIRING)

Sevita Health

Direct Support Professional

Cedar Falls, IA · On-site

$16.25/hr

Make Every Shift Matter-Support, Empower, and Grow Are you looking for a role where your work truly ... Sevita is a leading provider of home and community-based specialized health care. We believe that ...

Sevita Health

Direct Support Professional

Waterloo, IA · On-site

$15.25/hr

Make Every Shift Matter-Support, Empower, and Grow Are you looking for a role where your work truly ... Sevita is a leading provider of home and community-based specialized health care. We believe that ...

Sevita

Direct Support Professional

Waterloo, IA · On-site

$15.25 - $16.25/hr

Make Every Shift Matter--Support, Empower, and Grow Are you looking for a role where your work ... Sevita is a leading provider of home and community-based specialized health care. We believe that ...

Sevita

Direct Support Professional

Cedar Falls, IA · On-site

$15.25 - $16.25/hr

Make Every Shift Matter--Support, Empower, and Grow Are you looking for a role where your work ... Sevita is a leading provider of home and community-based specialized health care. We believe that ...

Sevita Health

Direct Support Professional

Waterloo, IA · On-site

$16.25/hr

Make Every Shift Matter-Support, Empower, and Grow Are you looking for a role where your work truly ... Sevita is a leading provider of home and community-based specialized health care. We believe that ...

Sevita Health

Direct Support Professional

Cedar Falls, IA · On-site

$15.25/hr

Make Every Shift Matter-Support, Empower, and Grow Are you looking for a role where your work truly ... Sevita is a leading provider of home and community-based specialized health care. We believe that ...

Sevita

Direct Support Professional

Cedar Falls, IA · On-site

$15.25 - $16.25/hr

Make Every Shift Matter--Support, Empower, and Grow Are you looking for a role where your work ... Sevita is a leading provider of home and community-based specialized health care. We believe that ...

Sevita

Direct Support Professional

Vinton, IA · On-site

$15.25/hr

Direct Support Professional This position requires someone who has had a Drivers License for at ... Sevita is a leading provider of home and community-based specialized health care. We believe that ...

Sevita Health

Direct Support Professional

Vinton, IA · On-site

$15.25/hr

Direct Support Professional This position requires someone who has had a Drivers License for at ... Sevita is a leading provider of home and community-based specialized health care. We believe that ...

Compassus

Hospice Registered Nurse

Cedar Falls, IA · On-site

$70 - $90/hr

... supported in a community that embraces diversity and inclusion. Compassus provides a continuum of integrated home-based services including home health, home infusion, palliative and hospice care.

Faith & Family Care INC

Host Home Provider

Waterloo, IA · Remote

$100 - $400/day

Host home providers do more than open their homes - they help the people they support grow and ... While responsibilities vary based on each individual's needs, it includes things like: · Offering ...

Western Home Communities

Scheduler

Cedar Falls, IA · On-site

$16.50 - $22/hr

Actual wage based on experience * And much more! If you feel like you, or someone you know, would ... The ideal candidate for this position supports the Western Home Communities values of people first ...

Western Home Communities

Scheduler

Cedar Falls, IA · On-site

$16.50 - $22/hr

Actual wage based on experience * And much more! If you feel like you, or someone you know, would ... The ideal candidate for this position supports the Western Home Communities values of people first ...

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Showing results 21-40

All JobsHome Based Chat Support JobsHome Based Chat Support Jobs in Waterloo, IA

Home Based Chat Support information

See Waterloo, IA salary details

$14

$25

$44

How much do home based chat support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for home based chat support in Waterloo, IA is $25.68, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $27.98 per hour, depending on experience, location, and employer.

What is a home based chat support?

A Home Based Chat Support job involves assisting customers via chat or messaging platforms from a remote location. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing product or service information. This role requires strong communication skills, multitasking ability, and proficiency in typing. It is commonly offered by e-commerce sites, tech companies, and service providers. Many positions offer flexible schedules, making them ideal for those seeking work-from-home opportunities.

What does a home based chat support do?

A typical day for a Home Based Chat Support professional involves logging into chat platforms, responding to customer inquiries in real time, and documenting interactions using designated software tools. You may handle multiple chats at once, address product or service questions, troubleshoot basic issues, and escalate more complex cases when necessary. While most of the communication is text-based, you’ll work closely with supervisors and teammates via digital channels to coordinate responses and share updates. The schedule may vary, with some roles offering flexible shifts or requiring weekend and evening availability. This environment allows for focused work with clear performance metrics, giving you opportunities to develop customer service and technical skills over time.

What are the key skills and qualifications needed to thrive in home based chat support, and why are they important?

To thrive as a Home Based Chat Support professional, you should have strong written communication skills, fast and accurate typing abilities, and preferably a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and basic troubleshooting tools is often required. Patience, problem-solving skills, and the ability to multitask effectively are soft skills that help individuals excel in this role. These competencies are important for efficiently resolving customer inquiries, providing a positive user experience, and managing multiple conversations simultaneously in a remote, digital environment.

Are remote home based chat support jobs legit?

Remote home based chat support jobs are legitimate positions offered by reputable companies that involve assisting customers via online chat platforms. However, job seekers should verify the employer's credibility, avoid jobs that require upfront payments, and ensure clear job descriptions before accepting offers.

How do you become a home based chat support agent?

To become a home based chat support agent, candidates typically need a high school diploma or equivalent, strong written communication skills, and familiarity with chat or customer service software. Many employers require prior customer service experience and a reliable internet connection, and some may prefer certifications in customer support or related fields.

What are the most commonly searched types of Chat Support jobs in Waterloo, IA?

The most popular types of Chat Support jobs in Waterloo, IA are:

What are popular job titles related to Home Based Chat Support jobs in Waterloo, IA?

For Home Based Chat Support jobs in Waterloo, IA, the most frequently searched job titles are:

What job categories do people searching Home Based Chat Support jobs in Waterloo, IA look for?

The top searched job categories for Home Based Chat Support jobs in Waterloo, IA are:

What cities near Waterloo, IA are hiring for Home Based Chat Support jobs?

Cities near Waterloo, IA with the most Home Based Chat Support job openings:

Home Based Chat Support jobs near you
Infographic showing various Home Based Chat Support job openings in Waterloo, IA as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $53,423 per year, or $25.7 per hour.

Direct Support Professional

Sevita Health

Cedar Falls, IA • On-site

$16.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Sevita Health rating

5.7

Company rating: 5.7 out of 10

Based on 286 frontline employees who took The Breakroom Quiz

794th of 898 rated healthcare providers

Job description

REM Community Services , a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
OPEN INTERVIEWS
Tuesday, September 8th & 22nd
Time: 9am-2pm
Where: 2515 Cyclone Dr Suite C, Waterloo
$16.25/hour | On-Demand Pay
Become a Caregiver Who Truly Makes a Difference at Sevita!
Make Every Shift Matter-Support, Empower, and Grow
Are you looking for a role where your work truly matters? Join Sevita as a Direct Support Professional (DSP) and help individuals live their best lives-while building skills, relationships, and a rewarding career.
What You'll Do:
  • Empower individuals to achieve their personal and developmental goals, from budgeting and nutrition to community involvement and recreation.
  • Build meaningful connections-become a trusted mentor, advocate, and friend to those you support.
  • Take initiative and make a difference every day, with the trust and support of leaders who value your ideas.
  • Support daily living: Assist with meal prep, medication, personal care, and outings-helping participants enjoy life to the fullest.
  • Champion inclusion: Help people access their communities, attend events, and pursue their favorite activities.

Why Thrive with Sevita?
  • Hourly rate of $15.25
  • On-Demand Pay: Access your earnings anytime you need them - no waiting!
  • Comprehensive Benefits: Full medical, dental, vision, PTO, holiday pay, and 401(k) with company match for full-time employees.
  • Career Growth: Develop leadership skills with training, mentorship, and nationwide advancement opportunities.
  • Recognition & Rewards: Earn referral bonuses and be part of a supportive, inclusive team that celebrates you.

Qualifications:
  • High School Diploma or GED
  • Must be 18 years or older.
  • Valid driver's license and access to a registered vehicle with proof of insurance.
  • Successful clearance of background checks.
  • A reliable, responsible attitude.
  • A compassionate approach and a commitment to quality in everything you do.

Ready to Make a Real Difference Every Day?
Apply now and start your rewarding career with Sevita - where your work truly matters.
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.

What Sevita Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Sevita

Sourced by ZipRecruiter

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized support that leads to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve. We're an Equal Opportunity Employer, including disability/vets. Sevita is a leading provider of home and community-based specialized health care, similar companies include Brookedale Senior Living, A New Hope, and North Star.

Industry

Nursing and residential care facilities

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

1980

Social media

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