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Home Based Chat Support Jobs in Liberty, SC (NOW HIRING)

Support After Abortion Inc

Be Seen First

Support & Communications Manager

Greenville, SC · On-site

$40K - $50K/yr

Respond to clients through text, chat, email, and phone * Read carefully and identify emotionally ... Connect clients with support options, resources, or referrals based on their needs and preferences

Support After Abortion Inc

Be Seen First

Support & Communications Manager

Greenville, SC · On-site

$40K - $50K/yr

Respond to clients through text, chat, email, and phone * Read carefully and identify emotionally ... Connect clients with support options, resources, or referrals based on their needs and preferences

Georgia

Licensed Practical Nurse

Greenville, SC · On-site

$24.25 - $33/hr

Intensive In-Home Support services include, but are not limited to, the following: Implementation ... Pathways Center operates a home based in Greenville, GA that serves up to four (4) individuals who ...

Adams Homes

New Home Realtor

Greenville, SC · On-site

... based environment. Our most successful Agents are motivated by results, value consistent lead ... This role offers training from world-class sales leaders, structured support, and an uncapped ...

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Home Based Chat Support information

See Liberty, SC salary details

$12

$22

$39

How much do home based chat support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for home based chat support in Liberty, SC is $22.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.81 per hour, depending on experience, location, and employer.

What is a home based chat support?

A Home Based Chat Support job involves assisting customers via chat or messaging platforms from a remote location. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing product or service information. This role requires strong communication skills, multitasking ability, and proficiency in typing. It is commonly offered by e-commerce sites, tech companies, and service providers. Many positions offer flexible schedules, making them ideal for those seeking work-from-home opportunities.

What does a home based chat support do?

A typical day for a Home Based Chat Support professional involves logging into chat platforms, responding to customer inquiries in real time, and documenting interactions using designated software tools. You may handle multiple chats at once, address product or service questions, troubleshoot basic issues, and escalate more complex cases when necessary. While most of the communication is text-based, you’ll work closely with supervisors and teammates via digital channels to coordinate responses and share updates. The schedule may vary, with some roles offering flexible shifts or requiring weekend and evening availability. This environment allows for focused work with clear performance metrics, giving you opportunities to develop customer service and technical skills over time.

What are the key skills and qualifications needed to thrive in home based chat support, and why are they important?

To thrive as a Home Based Chat Support professional, you should have strong written communication skills, fast and accurate typing abilities, and preferably a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and basic troubleshooting tools is often required. Patience, problem-solving skills, and the ability to multitask effectively are soft skills that help individuals excel in this role. These competencies are important for efficiently resolving customer inquiries, providing a positive user experience, and managing multiple conversations simultaneously in a remote, digital environment.

Are remote home based chat support jobs legit?

Remote home based chat support jobs are legitimate positions offered by reputable companies that involve assisting customers via online chat platforms. However, job seekers should verify the employer's credibility, avoid jobs that require upfront payments, and ensure clear job descriptions before accepting offers.

How do you become a home based chat support agent?

To become a home based chat support agent, candidates typically need a high school diploma or equivalent, strong written communication skills, and familiarity with chat or customer service software. Many employers require prior customer service experience and a reliable internet connection, and some may prefer certifications in customer support or related fields.

What cities near Liberty, SC are hiring for Home Based Chat Support jobs?

Cities near Liberty, SC with the most Home Based Chat Support job openings:

Home Based Chat Support jobs near you
Infographic showing various Home Based Chat Support job openings in Liberty, SC as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $47,390 per year, or $22.8 per hour.

Technical Support - AI Chat and Email - Onsite Greenville, SC

Greenville, SC • On-site

Transcom

5.5

Company rating: 5.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

431st of 499 rated business services

Paid breaks

Respectful managers

Uninterrupted breaks

Learn more about Transcomexternal

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Description & requirements
Description

Are you passionate about cutting-edge tech, artificial intelligence, and delivering world-class customer experiences? Transcom is looking for a highly motivated Technical Support Specialist to join our growing team in Greenville, SC.

In this role, you won't just be answering questions-you will be at the forefront of digital customer support, leveraging AI tools to effortlessly engage with customers via chat and email. If you love critical thinking, technical troubleshooting, and making a meaningful impact in a fast-paced environment, this is your launchpad. 


What's in it for YOU!
  • Competitive Pay: $20.00 per hour, starting pay rate + monthly performance-based incentives
  • Great Work Environment: Work onsite at our comfortable, climate-controlled Greenville office. No more being on your feet all day!
  • Schedules Options: Shifts are Monday - Friday, 9:00am - 6:00pm ET (Will eventually expand to 24/7)
  • Flexible Pay Options: Choose what works for you - Daily Pay, Bi-Weekly Pay, Direct Deposit, and Pay Cards
  • Health Benefits for you and your family, including medical, dental, vision, and a robust Employee Assistance Program
  • Invest in Your Future: 401(k) investment options with employer match, plus paid vacation time
  • Career Growth: Continuous skill development and clear paths for career advancement within a global company of 30,000+ experts

Join our Transcom Family as an AI Technical Support Email and Chat Representative at our Greenville, SC location!

In this full-time employee role, you'll support our client's customers providing functional and technical support, resolving customer issues, ensuring compliance within guidelines, and maintaining high professionalism and customer satisfaction. The ideal candidate thrives under pressure, demonstrates empathy and attention to detail, and is committed to delivering high-quality service while meeting performance and compliance standards. If you enjoy critical thinking, continuous learning, and making a meaningful impact on customer satisfaction, this is an exciting opportunity to grow your career in a dynamic and evolving support environment. 

What we are looking for:

We've got an exciting career opportunity for you, if you can:

  • Effortlessly engage with customers via chat or email, review information provided, ask probing questions, analyze, and isolate tech issues
  • Provide patience and empathy to customers that need support with time sensitive technical issues
  • Comfortably navigate multiple applications to research solutions
  • Multitask in systems while patiently providing step-by-step instructions with a focus on accuracy and timeliness
  • Calmly provide conflict resolution and navigate frustrated customer situations with an aptitude for service-orientation and social perceptiveness
  • Work independently with discipline and motivation to succeed in a call center environment where you work onsite
  • Work in a highly structured environment with strict adherence to your assigned full-time schedule taking high-volume inbound inquiries from customers
  • Work at a desk, for the duration of a full-time schedule in order to work with customers in a high-volume, fast-paced, and sometimes stressful environment
  • Receive, diagnose, log customer issues, ensuring proper documentation, clear resolution communication, and accurate and timely incident notification and escalation
  • Report application issues, document troubleshooting efforts, and identify opportunities for product improvement and quality assurance

Requirements

The following items are mandatory pre-employment requirements and/or skills that are required to be successful in this role. The skills listed are skills that must be used daily and for a prolonged period of time, up to the full duration of your scheduled shift.
  • At least 18 years or older
  • High School Diploma, or equivalent
  • Able to successfully pass a criminal background check
  • Reasonable driving distance to the Greenville, SC site
  • Able to work onsite for a full-time work week, with overtime opportunities, as needed
  • Able to maintain 100% strict adherence to the assigned schedule
  • Able to work a variety of shifts influenced by current business needs (including evenings, weekends, and holidays)
  • Able to work full-time hours, with reliable attendance, as outlined in the assigned schedule
  • Strong computer knowledge, including ability to accurately type at least 30 wpm
  • Excellent English written communication skills
  • Courteous and friendly with a high level of professionalism
  • Willingness to follow procedures and adhere to policies
  • Able to communicate information and ideas so others will understand and able to exchange accurate information in these situations
  • Able to multitask applications while working with multiple customers 
  • Able to thrive in a fast-paced, time-pressured, dynamic work environment supporting back-to-back customer interactions
  • Able to actively listen to customer needs and demonstrate empathy - this includes having problem sensitivity - solve customer problems and be sensitive to others while doing it
  • Highly adept at working with a high frequency of conflict situations, as well as upset customers
  • Ability to work in an environment where you must sit, reach, communicate (verbally and electronically), type, read, multitask, and concentrate in a prolonged setting
  • Able to use your hands to handle, control, or feel objects, tools, or controls
  • Previous call center experience, preferred
  • Experience in a technical support role or troubleshooting with basic technical support knowledge, preferred
  • Experience with AI tools, preferred

Location On-site

This role is located at: 650 Executive Center Dr. Greenville, SC 29615. 

What Life at Transcom is like!

Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 30,000+ customer experience specialists at over 90 contact centers across 28 countries, delivering services in 33 languages to international brands in various industry verticals.

At Transcom, we're relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care, and root for each other. You're included, just as you are, from day one. And with the right mindset, there's no end to how far we can go together. 

We are the voice of our clients. We are Transcom. 

We are passionate about people and look forward to meeting you!


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