ZipRecruiter

Log In

1

Home Based Chat Support Jobs in Addison, TX (NOW HIRING)

Supreme Ecom

Ecommerce Consultant

Dallas, TX · On-site

$42K/yr

We are a small Dallas based startup company that helps people from all over the world run and own ... Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ...

Enhabit Home Health & Hospice

LVN - Home Health

Arlington, TX · On-site

$26.25 - $33.50/hr

... home-based care providers. Consistently recognized as a great place to work, Enhabit delivers exceptional care and fosters a collaborative culture that supports professional growth and ongoing ...

LEVI, RAY & SHOUP, INC

Business Analyst (46340)

Dallas, TX · On-site

$73 - $114/hr

We never conduct interviews solely via text-based chat on Microsoft Teams, Telegram, or WhatsApp ... Support project planning activities, including schedule management, status reporting, meeting ...

New

Patriot Mobile

Sales Operational Support

Grapevine, TX · On-site

$22/hr

Required Knowledge/Skills/AbilitiesAbility to quickly learn, analyze situations, and make decisions which support the mission of Patriot Mobile.1+ years in a customer-facing, sales, or chat-based ...

Patriot Mobile

Sales Operational Support

Grapevine, TX · On-site

$22/hr

Ability to quickly learn, analyze situations, and make decisions which support the mission of Patriot Mobile. * 1+ years in a customer-facing, sales, or chat-based support role. * Excellent written ...

Patriot Mobile

Sales Operational Support

Grapevine, TX

$17.50 - $24/hr

Ability to quickly learn, analyze situations, and make decisions which support the mission of Patriot Mobile. * 1+ years in a customer-facing, sales, or chat-based support role. * Excellent written ...

previous pagenext page

Showing results 21-40

All JobsHome Based Chat Support JobsHome Based Chat Support Jobs in Addison, TX

Home Based Chat Support information

See Addison, TX salary details

$13

$25

$43

How much do home based chat support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for home based chat support in Addison, TX is $25.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $27.45 per hour, depending on experience, location, and employer.

What is a home based chat support?

A Home Based Chat Support job involves assisting customers via chat or messaging platforms from a remote location. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing product or service information. This role requires strong communication skills, multitasking ability, and proficiency in typing. It is commonly offered by e-commerce sites, tech companies, and service providers. Many positions offer flexible schedules, making them ideal for those seeking work-from-home opportunities.

What does a home based chat support do?

A typical day for a Home Based Chat Support professional involves logging into chat platforms, responding to customer inquiries in real time, and documenting interactions using designated software tools. You may handle multiple chats at once, address product or service questions, troubleshoot basic issues, and escalate more complex cases when necessary. While most of the communication is text-based, you’ll work closely with supervisors and teammates via digital channels to coordinate responses and share updates. The schedule may vary, with some roles offering flexible shifts or requiring weekend and evening availability. This environment allows for focused work with clear performance metrics, giving you opportunities to develop customer service and technical skills over time.

What are the key skills and qualifications needed to thrive in home based chat support, and why are they important?

To thrive as a Home Based Chat Support professional, you should have strong written communication skills, fast and accurate typing abilities, and preferably a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and basic troubleshooting tools is often required. Patience, problem-solving skills, and the ability to multitask effectively are soft skills that help individuals excel in this role. These competencies are important for efficiently resolving customer inquiries, providing a positive user experience, and managing multiple conversations simultaneously in a remote, digital environment.

Are remote home based chat support jobs legit?

Remote home based chat support jobs are legitimate positions offered by reputable companies that involve assisting customers via online chat platforms. However, job seekers should verify the employer's credibility, avoid jobs that require upfront payments, and ensure clear job descriptions before accepting offers.

How do you become a home based chat support agent?

To become a home based chat support agent, candidates typically need a high school diploma or equivalent, strong written communication skills, and familiarity with chat or customer service software. Many employers require prior customer service experience and a reliable internet connection, and some may prefer certifications in customer support or related fields.

What are popular job titles related to Home Based Chat Support jobs in Addison, TX?

For Home Based Chat Support jobs in Addison, TX, the most frequently searched job titles are:

What job categories do people searching Home Based Chat Support jobs in Addison, TX look for?

The top searched job categories for Home Based Chat Support jobs in Addison, TX are:

What cities near Addison, TX are hiring for Home Based Chat Support jobs?

Cities near Addison, TX with the most Home Based Chat Support job openings:

Home Based Chat Support jobs near you
Infographic showing various Home Based Chat Support job openings in Addison, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 62% In-person, 10% Hybrid, and 28% Remote job distribution, with an average salary of $52,448 per year, or $25.2 per hour.

Customer Service Representative II

Overhead Door Corporation

Lewisville, TX • On-site

$15 - $20.25/hr

Full-time

Medical, Dental, Life, Retirement

Re-posted 10 days ago

Overhead Door Corporation rating

6.7

Company rating: 6.7 out of 10

Based on 117 frontline employees who took The Breakroom Quiz

387th of 495 rated machine equipment manufacturers

Job description

Qualifications
  • Must have working knowledge of wireless networks
  • Mobile computing including Android and iOS devices
  • Location-sensing systems
  • Wireless technologies e.g., Bluetooth, RF tags, and WiFi
  • Routing protocols for wireless networks
  • Monitoring wireless networks
  • 1-2 years customer service or telephone experience/employment in a technical call center environment
  • Exceptional telephone communication and problem-solving skills.
  • Must be capable of handling customer complaints in a satisfactory manner
  • Minimum 6 months with department
  • Meet department goals for prior 3 months
  • No written warnings within previous 6 months
  • Not on active Performance Plan
  • Schedule Flexibility

Scope/Responsibilities: 

  • A strong passion for customers. 
  • Excellent interpersonal and communication skills. 
  • Assist our consumers by providing product troubleshooting assistance via telephone and/or chat support.  
  • Re-route customers to other areas of support and departments based on product inquiries. 
  • Educate customers on cost effective and correct use of our products. 
  • Search for ways to improve customer service by asking probing questions to accurately identify what customer is trying to achieve. 
  • Resolve customer concerns raised during installation, operation, maintenance, or product application/compatibility matters.  
  • Provide troubleshooting of residential operators with malfunctioning electro/mechanical equipment or software applications to recommend corrective action. 
  • Participate in testing with internal IT support to provide feedback on internal systems.  
  • Respond to customer inquiries and/or complaints regarding the company’s product or services. 
  • Converts customer inquiries into Furnish and Install Sales with an emphasis on customer education regarding product features and benefits. 
  • De-escalate irate customers and determine the best method(s) to resolve problems to ensure customer satisfaction. 
  • Maintain an accurate record of customer and recurring technical issues to support product quality programs and product development. 
  • Access and assist with continual update of internal knowledgebase. 
  • Offer ideas for product improvements based on interactions and customer feedback. 
  • Provide detailed explanation of company policy and procedures regarding warranty, policies, and procedures. 
  • Complete, Investigate and respond to customer order/billing inquiries. 
  • Take, investigate, de-escalate, and solve customer complaints. 
  • Understand competitor product for our Universal devices. 
  • Refer customers to local dealers for extra support when needed. 
  • Respond to e-mail/chat communication from leadership/Customers. 
  • Must be able to work independently, as well as within a team. Strong organizational and time management skills with an ability to establish priorities and proceed with objectives with little supervision. 
  • Meet and support department goals and objectives. 
  • Assist management as needed/Other duties assigned. 
  • Provide feedback reports to leadership on other team members for coaching/refreshers. 
  • Be educated on product/units no longer manufactured/with obsolete parts. 
  • Understand Motor/rail/unit details to determine replacements of such.  
  • De-escalate and make decisions to assist customers sent from Level 1. 
  • Complete Level 2 Callbacks to resolve customer inquiries. 
  • Offer floor support for new hires.  

Company Description

The Overhead Door Corporation is a strong and vibrant company! We have successfully grown our sales performance both organically and through acquisition, and our balance sheet is strong. We have a great pipeline opportunity that is supported with a formal development program designed to prepare the right candidate for future growth and additional responsibilities.

Overhead Door Corporation is a leading manufacturer of doors and openers for residential, commercial, industrial and transportation applications. Our corporate headquarters is located in Lewisville, Texas.

Overhead Door Corporation has five divisions: Access Systems Division (ASD), which features the Overhead Door and Wayne Dalton garage door brands; The Genie Company, manufacturer of remote-controlled garage door opening systems; Horton Automatics, a manufacturer of automatic entrance systems; TODCO, the largest producer of truck doors for the transportation industry and Installed Services Division (ISD) which features two service and install brands: Creative Door Services in Western Canada and NationServe in the United States.

What does Overhead Door have to offer?
At The Overhead Door Corporation, we recognize people as the core of our strength. That’s why we provide a comprehensive benefits package to our employees, including medical, dental and life insurance. Employees also enjoy the freedom of optional benefits suited to their needs and lifestyles, so they take home benefits that are customized for them.
• Health and Dental – 2 options
• 401K Match
• Profit Sharing
• Company Paid Life and Disability
• Education Assistance
• Employee Purchase Program

Overhead Door Corporation is proud to be an Equal Employment Opportunity/Affirmative Action employer of talented people who make things happen - a powerful and diverse team that includes women, minorities, individuals with disabilities, and covered veterans.

What Overhead Door Corporation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply