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Home Based Chat Moderator Jobs in Rome, GA (NOW HIRING)

With products for your home, work and everywhere in between, HMTX is helping make life more ... In this role, you will manage incoming inquiries across phone, chat, email, and messages; process ...

With products for your home, work and everywhere in between, HMTX is helping make life more ... In this role, you will manage incoming inquiries across phone, chat, email, and messages; process ...

With products for your home, work and everywhere in between, HMTX is helping make life more ... In this role, you will manage incoming inquiries across phone, chat, email, and messages; process ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Provide your own home office equipment. * Handle customer calls, assess needs, and solve problems.

With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... Pay package is based on 12 hour shifts and 36.0 hours per week (subject to confirmation) with tax ...

Surya Inc. is an innovative home furnishings company catering to a variety of lifestyles. Surya Inc ... and chat * Triage, troubleshoot, and resolve end-user issues across Windows, Microsoft 365 ...

Home Based Chat Moderator information

See Rome, GA salary details

$13

$30

$53

How much do home based chat moderator jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for home based chat moderator in Rome, GA is $30.94, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $36.30 per hour, depending on experience, location, and employer.

What is a home based chat moderator?

A Home Based Chat Moderator is responsible for monitoring and managing online chat conversations to ensure a safe and positive experience for users. This involves enforcing community guidelines, filtering inappropriate content, and responding to user inquiries in a professional manner. Moderators may work for social media platforms, gaming communities, or customer support teams. The role requires strong communication skills, attention to detail, and the ability to remain neutral in discussions. It is typically a remote position with flexible hours, making it a popular choice for those seeking work-from-home opportunities.

What are some common challenges faced by home based chat moderators?

One common challenge for Home Based Chat Moderators is handling high message volumes or multiple chats simultaneously while maintaining quality and accuracy. You may also encounter difficult or upset users, requiring calm conflict resolution and strict adherence to community guidelines. Working remotely can sometimes feel isolating, so proactive communication with your team and regular check-ins are important for support. Over time, mastering these challenges helps improve efficiency and builds valuable customer service skills for long-term career growth.

What are the key skills and qualifications needed to thrive as a home based chat moderator?

To thrive as a Home Based Chat Moderator, you need excellent written communication skills, attention to detail, and the ability to multitask efficiently, typically with a high school diploma or equivalent. Familiarity with chat management platforms, content moderation tools, and ticketing systems is usually required, and some employers may prefer prior experience with online community management. Strong problem-solving, patience, and a customer-focused mindset help moderators resolve issues while maintaining a positive environment. These skills are crucial to ensure effective moderation, quick response to user concerns, and a positive online community experience.

What are popular job titles related to Home Based Chat Moderator jobs in Rome, GA?

For Home Based Chat Moderator jobs in Rome, GA, the most frequently searched job titles are:

What cities near Rome, GA are hiring for Home Based Chat Moderator jobs?

Cities near Rome, GA with the most Home Based Chat Moderator job openings:

Infographic showing various Home Based Chat Moderator job openings in Rome, GA as of August 2026, with employment types broken down into 53% Full Time, and 47% Part Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $64,360 per year, or $30.9 per hour.

Customer Experience Associate

HMTX Industries

Calhoun, GA • On-site, Remote

$20 - $23/hr

Full-time

Re-posted yesterday


Job description

Customer Experience Associate
Are you ready to join a company that’s pushing the limits of global design and innovation? Are you passionate about growing your career in a business with international reach and best-in-class talent?
HMTX Industries, headquartered in Norwalk Connecticut, services a diverse range of construction and renovation markets with renowned flooring products that set the bar for quality, performance, and design around the world. With products for your home, work and everywhere in between, HMTX is helping make life more beautiful.
As a member of our team, you'll have the opportunity to work in a dynamic, exciting environment and be a part of a company that is affecting change. Whether it's transcending the status quo on design and innovation or giving back in our local communities – HMTX is always in motion. Join us today!

Your Opportunity to Make an Impact
As a Customer Experience Associate, you will deliver professional, accurate, and timely support to both internal and external customers throughout the entire order lifecycle. In this role, you will manage incoming inquiries across phone, chat, email, and messages; process manual and EDI orders; and help ensure compliance with customer requirements. Your ability to multi‑task, communicate clearly, and maintain exceptional attention to detail will directly impact customer satisfaction and operational accuracy.
What You Will Do
  • Provide timely, professional responses to customer inquiries across phone, email, chat, and messaging channels.
  • Process both manual and EDI (Electronic Data Interchange) orders from start to finish.
  • Review customer purchase orders for accuracy and address questions related to stock, order status, and order changes.
  • Maintain shared inboxes and partner with internal teams to resolve customer issues.
  • Follow up on open/aging orders and submit tickets for delayed or missed shipments.
  • Navigate multiple systems to provide accurate information and support customer needs.
Who We're Looking For
Experience amp; Skills
  • Customer service experience, especially with multifaceted or detailed orders.
  • Strong written and verbal communication skills.
  • Excellent attention to detail and accuracy.
  • Ability to multitask, prioritize, and work both independently and as part of a team.
  • Experience with Sage or similar systems is a plus.
  • Strong interpersonal skills and the ability to work across departments and with external customers.
Knowledge
  • Proficiency in Microsoft Office (Excel, Word, Outlook).
  • Strong math, organization, and problem‑solving abilities.
  • Ability to work across multiple systems and manage detailed customer information.
Education
  • High school diploma or GED required.
  • Associate degree in Business Administration or related field preferred, or 1–3 years of customer service experience.
The salary range for this role is $20 to $23/hr. This range is applicable for jobs performed in the Eastern and Central Time Zones. An employee’s pay position within the pay range will be based on several factors including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, and business organizational needs.

HMTX Industries logo

About HMTX Industries

Sourced by ZipRecruiter

Headquartered in Norwalk, Connecticut, HMTX Industries is a global flooring company serving a diverse cross section of the construction and renovation marketplaces. The HMTX family of companies includes: Halstead, the leading supplier of resilient flooring to the Home Center market; Metroflor, its signature residential brand in North America; HMTX Commercial with the Teknoflor™, and Aspecta™, brands; and HMTX Global, which serves end users worldwide with diverse channel partners focused on Aspecta™ and Allure™, and OEM-private label brands. As a global leader in sustainable practices, HMTX sets industry standards for quality and performance as well as superior product design. Its manufacturing processes, workplaces and product ingredients all reflect a significant dedication to sustainability, transparency, and societal impact. HMTX has received numerous accolades for innovation, supply chain performance, online excellence, and customer partnership.

Industry

Building materials and garden equipment dealers

Company size

201 - 500 Employees

Headquarters location

Norwalk, CT, US

Year founded

2019

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