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Holiday Data Center Monitoring Jobs in Nebraska (NOW HIRING)

Insight Global

Data Center Facility Technician

Omaha, NE · On-site

$45 - $52/hr

HS Diploma * 3+ years of data center experience * 5-10+ years of critical environment or building ... Monitor and respond to facility alarms, prioritizing uptime and protection of the critical load.

Google

Data Center Technician

Omaha, NE · On-site

The Hardware Operations team is responsible for monitoring the state-of-the-art physical ... Deploy and operate new data center infrastructure across projects or functions. * Report issues and ...

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Holiday Data Center Monitoring information

What is the difference between Holiday Data Center Monitoring vs Data Center Technician?

AspectHoliday Data Center MonitoringData Center Technician
CertificationsNetwork+, CompTIA A+CompTIA A+, Cisco CCNA
Work EnvironmentRemote or on-site during holidays, monitoring systemsOn-site, hardware and infrastructure maintenance
Job FocusMonitoring systems, alert response, ensuring uptime during holidaysInstalling, troubleshooting, repairing hardware and network issues

Holiday Data Center Monitoring primarily involves overseeing data center systems remotely during holidays, focusing on alert management and system uptime. Data Center Technicians perform hands-on hardware and network repairs on-site. While both roles require certifications like CompTIA A+ and involve working in data center environments, their daily tasks and responsibilities differ significantly.

What are the most commonly searched types of Data Center Monitoring jobs in Nebraska?

The most popular types of Data Center Monitoring jobs in Nebraska are:

What cities in Nebraska are hiring for Holiday Data Center Monitoring jobs?

Cities in Nebraska with the most Holiday Data Center Monitoring job openings:

Holiday Data Center Monitoring jobs near you

Data Center Support Technician

H5 Data Centers

La Vista, NE • On-site

$20 - $21/hr

Part-time

Re-posted 22 days ago

Job description

Position Summary

The Data Center Support Technician is responsible for managing operational integrity of the H5 Data Centers’ facility. They oversee the physical security operations ensuring the overall site integrity while maintaining all aspects of access control and surveillance of the location. Additionally, they are responsible to act as a single point of contact for all customer engagement, daily handling of incoming calls, ticket processing, incident management and coordination. Individuals will be required to perform basic remote hands and escort duties on behalf of customers. Finally, they will monitor the health of all critical systems including building management, fire control, camera surveillance, access control, and network. The candidate must be willing to work any shift assigned to them, weekends and holidays.

Essential Job Functions

  1. Responsible for all aspects of physical security at the data center
    1. Video surveillance
    2. Access control administration
    3. Processing access requests
    4. Regular patrols
    5. Security policy enforcement
    6. Incident response
  2. Customer Support
    1. Primary point of contact for customer requests via phone, e-mail, and portal
    2. Processing requests and engage with subject matter experts as appropriate
    3. Administer ticket queues to ensure regular and timely updates through resolution and adherence to SLA’s
    4. Provide escort duties for H5 Telco’s and vendors as well as customer vendors
    5. Perform basic remote hand support duties on behalf of customers
    6. Primary focal point for incident management and escalations
  3. Facility Monitoring
    1. Monitor the health of building critical systems via BMS and visual inspection
      1. Power
      2. Cooling
      3. Fire systems
    2. Monitor the health of access control, camera surveillance and perimeter intrusion
    3. Monitor the health of critical IT systems
      1. Networks
      2. Servers
    4. Perform incident coordination on the event of significant incidents
      1. Initial response and dispatch of vendors
      2. Escalate to senior management
      3. Set up crisis ridge (if appropriate)
      4. Sent our advisories
      5. Coordinate restoration with on-site personnel

Qualifications

Education:

  1. Minimum two (2) year college degree preferred

Experience:

  1. Excellent interpersonal and communication skills (written and oral)
  2. Familiar with physical security protocols
  3. Customer service experience
  4. IT system qualifications will be required if not already certified

Skills and Abilities

  1. Competent in the use of Windows, MAC and IOS systems
  2. Organization and time management skills
  3. Must be a self-starter, able to work in a fast paced constantly changing environment
  4. Ability to work well in a team environment or independently with minimal supervision
  5. Comprehensive understanding of data center best practices is a bonus