Proudly represent Hertz with your professional appearance, language and behavior. * Focus on providing a clean and safe vehicle, to every customer, every time. * Take ownership of each customer ...
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Proudly represent Hertz with your professional appearance, language and behavior. * Focus on providing a clean and safe vehicle, to every customer, every time. * Take ownership of each customer ...
Hertz information
See Reno, NV salary details
$9.11 - $10.35
1% of jobs
$10.35 - $11.59
3% of jobs
$11.59 - $12.83
6% of jobs
$12.83 - $14.08
10% of jobs
$14.33 is the 25th percentile. Wages below this are outliers.
$14.08 - $15.32
23% of jobs
The median wage is $15.78 / hr.
$15.32 - $16.56
17% of jobs
$16.56 - $17.80
12% of jobs
$18.11 is the 75th percentile. Wages above this are outliers.
$17.80 - $19.04
11% of jobs
$19.04 - $20.29
10% of jobs
$20.29 - $21.53
4% of jobs
$21.53 - $22.77
3% of jobs
$9
$16
$22
How much do hertz jobs pay per hour?
As of Aug 18, 2026, the average hourly pay for hertz in Reno, NV is $16.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.22 per hour, depending on experience, location, and employer.
What is a Hertz?
A Hertz job refers to employment with Hertz, a global car rental company. Jobs at Hertz vary across roles such as customer service, sales, management, and vehicle maintenance. Employees may work at airport locations, local rental branches, or corporate offices. Hertz provides opportunities for career growth, competitive benefits, and training programs.
What does a typical day look like for an employee working at Hertz?
A typical day at Hertz involves interacting with customers to assist with vehicle rentals and returns, managing reservations, inspecting vehicles for maintenance needs, and ensuring the lot is organized. Employees are often tasked with resolving customer inquiries and providing tailored rental solutions, which requires a keen understanding of both company policies and the fleet. Team members frequently collaborate to ensure smooth operations, especially during peak travel times. This dynamic work environment offers opportunities to develop customer service and leadership skills, which can help pave the way for advancement into supervisory or management roles.
What are the key skills and qualifications needed to thrive in the Hertz position, and why are they important?
To excel at Hertz, employees typically need strong customer service abilities, attention to detail, and a valid driver's license, often with experience in sales or the car rental industry. Familiarity with reservation and fleet management systems, as well as point-of-sale (POS) software, is commonly required. Excellent communication, problem-solving skills, and a positive attitude help professionals handle diverse customer needs and fast-paced environments. These skills ensure efficient operations, customer satisfaction, and a positive brand image for Hertz.
What are popular job titles related to Hertz jobs in Reno, NV?
For Hertz jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Hertz jobs in Reno, NV look for?
The top searched job categories for Hertz jobs in Reno, NV are:
- High School Diploma
- Part Time Customer Service
- American Airlines Customer Service
- Associate Customer Service United Airlines
- Senior Remote Customer Service Rep
- 11Pm 7Am Customer Service Representative
- Volunteer Aetna Customer Service
- Evening Disney Store Customer Service
- Telephone Customer Service
- Work From Home Customer Service Manufacturing
What cities near Reno, NV are hiring for Hertz jobs?
Cities near Reno, NV with the most Hertz job openings:
Hertz rating
6.3
Based on 197 frontline employees who took The Breakroom Quiz
139th of 174 rated vehicle equipment hire
Job description
The part time Customer Service Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support.
What You’ll Get:
- Hourly Rate is $16.25 + Commission. This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans.
- Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
- Employee Assistance Program for employees & family
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
Responsibilities:
- Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures.
- Welcome each customer with a smile.
- Proudly represent Hertz with your professional appearance, language and behavior.
- Focus on providing a clean and safe vehicle, to every customer, every time.
- Take ownership of each customer’s service experience by immediately owning and resolving issues.
- Be proud of our brand and the role you play in our success.
- Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
- Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
- Build brand loyalty.
- Utilize company approved sales and service techniques when determining customer wants and needs.
- Offer optional products to meet customer wants and needs.
- Prepare all rental and return documents accurately and completely.
- Qualify each customer using our company rental requirement guidelines.
- Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
- Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
- Ensure that the return date and time on the rental agreement is accurate.
- Review all charges at the time of vehicle return.
- Prepare the Rental Agreement Folder with all required information.
- Answer the phones to assist customers in a friendly, helpful and prompt manner.
- Assist customers by effectively resolving all customer service issues.
- Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
Skills:
- Passion for customer service and attention to detail - Goes the extra mile
- Self-motivated to achieve and exceed targeted goals
- Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.
- Proficiency in English
- Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
- Work in a fast-paced environment with a variety of tasks.
- Excellent organizational and time management skills
- Demonstrate professionalism and interpersonal skills
- Proven experience of working well within a team
- 100% customer focus, with proven experience within a customer facing environment
Additional Requirements:
- Work flexible shifts including weekends and holidays; and work overtime as required
- Work outdoors during all weather conditions
- Stand for long periods of time
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