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Hermes Retail Jobs (NOW HIRING)

... retail and enhancement projects at the existing stores as well as small projects for retail ... Manage procurement of owner supplied materials while adhering to Hermes high sustainability ...

Coordinator - Digital Strategy

Manhattan, NY · On-site

$28.65 - $33.35/hr

The eCommerce team oversees all aspects of the Hermès.com business while supporting omnichannel services as a cross-functional member within the Hermès corporate & retail network. The team deploys ...

Showroom Manager

New York, NY · On-site

$90K - $95K/yr

Our mission is to share the rich story of Hermes, highlighting the value of creativity, commitment ... Coordinate closely with the collections, merchandising, and retail teams on sample allocation each ...

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Hermes Retail information

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How much do hermes retail jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for hermes retail in the United States is $14.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $14.90 per hour, depending on experience, location, and employer.

What is a Hermes Retail?

A Hermes Retail job typically refers to a position working for Hermès, the high-end French luxury retailer, in one of its boutiques or stores. Roles can range from sales associates and store managers to visual merchandisers and customer service representatives. Employees are responsible for delivering exceptional customer experiences, upholding brand standards, and maintaining product knowledge. Working at Hermès Retail often involves a focus on luxury goods such as fashion, leather goods, accessories, and home products. Positions may require previous retail experience, strong interpersonal skills, and a passion for luxury brands.

What are the key skills and qualifications needed to thrive as a Hermes Retail associate?

To thrive as a Hermes Retail Associate, you need strong customer service skills, sales acumen, and a keen eye for detail, often supported by experience in luxury retail environments. Familiarity with point-of-sale (POS) systems and inventory management software is typically required. Excellent communication, cultural sensitivity, and a polished professional demeanor help set you apart in this high-end setting. These skills and qualities are crucial for delivering an exceptional client experience and upholding the brand's reputation for excellence.

What are the typical career progression opportunities for employees starting in a Hermes Retail role?

Employees in a Hermes Retail position often begin in customer service or sales associate roles, where they develop strong product knowledge and client relationship skills. With experience and consistent performance, team members can advance to supervisory or assistant manager positions, and eventually to store management or specialized roles such as visual merchandising or training. Hermes values internal growth and often supports employees with ongoing training and opportunities to move into corporate or regional roles. Demonstrating initiative, a client-focused mindset, and adaptability are key to advancing within the organization.

What is the difference between Hermes Retail vs Hermes Customer Service Representative?

AspectHermes RetailHermes Customer Service Representative
Primary RoleManaging sales, visual merchandising, and store operationsAssisting customers, handling inquiries, and processing transactions
Work EnvironmentRetail stores, high-end boutiquesCustomer service centers, retail locations
Required SkillsSales skills, product knowledge, visual presentationCommunication skills, problem-solving, product knowledge
Common CertificationsNone mandatory, retail experience preferredNone mandatory, customer service experience preferred

Hermes Retail focuses on sales, store management, and visual presentation within Hermes boutiques, while Hermes Customer Service Representatives primarily assist customers with inquiries and transactions. Both roles require strong communication skills and product knowledge but differ in daily responsibilities and work environment.

More about Hermes Retail jobs
Infographic showing various Hermes Retail job openings in the United States as of August 2026, with employment types broken down into 65% Full Time, 34% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $30,337 per year, or $14.6 per hour.

Construction Project Manager

Hermès

New York, NY

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


Job description

The Team:

The Store Planning & Facilities team is responsible for the document development and construction of all new stores, office and auxiliary real-estate initiative for Hermes in the Americas region. Our mission is to execute and abide by the designs of our primary design architect (RDAI).

The Opportunity:

As the Construction Project Manager, you assist the Director of Construction Projects by managing the new retail and enhancement projects at the existing stores as well as small projects for retail, corporate offices, and Distribution Center ("Minor Works Program"). 

This position is onsite in our New York, NY Corporate Office.

About the Role: 
Construction

  • Manage the execution of New Store projects including temporary stores, renovations, offices and supportive commercial spaces to maintain the family of existing and new store growth while also supporting the servicing of stakeholder communication

  • Lead all phases of design and construction, from initial concept to project closeout. Track project expenses and ensure cost-effective solutions by working directly with internal stakeholders to achieve superior quality 

  • Perform group supportive duties, including but not limited to contract maintenance, invoice payments, (i.e., working with internal accounting system). Update & maintain information associated with logs such as; project schedules & cost tracking documents & benchmarking.

  • Manage procurement of owner supplied materials while adhering to Hermes high sustainability standards for all project types.

  • Hold the production of works and the completion of new projects to exceptional quality standards.

  • A successful candidate will have managed consulting architects and engineers through luxury retail construction projects who are responsible for accuracy of several phases in qualification of bidding for general contractors, millwork suppliers, and other primary vendors for construction projects

  • Uphold safety and quality standards on the construction site. Ensure compliance with all relevant building codes and regulations

  • Maintain clear and consistent communication with internal teams, contractors, consultants and service providers. Attend weekly OAC meetings during project construction period.

  • Work with internal teams to support store site investigations, etc. Liaise with landlord construction teams to enforce lease requirements of the spaces

  • Perform site visits to ensure projects are completed as planned and in a timely manner

  • Report cost discrepancies and/or schedule issues to the Vice President of Store Planning & Construction. Report potential risks, developing contingency plans, and implementing solutions to prevent delays or cost overruns

Planning & Operations

  • Maintain Construction Projects schedules (Microsoft Project software experience a plus)

  • Support maintenance of departmental communications and dissemination of periodic updates to stakeholders/ Exec staff. 

  • Partner with all Construction Managers to compile and record updates to the Master Project Data Sheet, and update and compile major internal construction cost estimating tools (CFU, RPCE) etc. for deliverables to Hermes International on a regular basis

  • Interface and support internal Facilities team to maintain all stores

  • Develop strong relationships by interfacing with several cross functional partners including internal: Operations, IT, Loss Prevention, Visual Merchandising, Procurement, Special Events groups and Store Directors

  • Support, track and disseminate benchmarking exercises to support the development of efficiencies and standards related to primary & associate architects

  • Support ongoing new vendor and product research and assist procurement team with their vetting of potential new partners

  • Alignment with Hermes International sustainability goals is key to the success of the position. The Hermes construction manager will work closely with internal and external partners to maintain the "Harmonie" sustainability program developed by Hermes.

Supervisory Responsibility: 

  • No

Budget Responsibility: 

  • Budget development, tracking and project end reconciliation are at the core of the construction managers responsibility matrix. Maintaining standard documentation is required to marry the efforts of Hermes of Paris with that of Hermes International. 

Decision Making Responsibility: 

  • Yes - Enforcing the execution of the design is paramount to the success of all parties

About You: 

  • 7-10 years of relevant experience

  • Previous experience with several retail project types including large scale boutique stores, Temporary Stores, and Minor Renovation works, office and storage facilities.

  • A Bachelor's degree in Construction, Architecture, Engineering, or experience in a related store planning group is preferred. 

  • Leadership and problem-solving skills

  •  Transparent in their communication

  • Adaptable, flexible, and command a high level of graciousness in their work ethic. 

The range for this position is $145,000 -$155,000 annually. Actual rates are determined based on the job, location, and individual experience.

We are looking for a candidate who has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations

Hermes is proud to offer a variety of benefits to support the needs of our employees and their families, including:

  • Commission and bonus incentives based on sales performance

  • Medical, Dental, Vision

  • Life Insurance and Disability

  • Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)

  • Paid Parental leave and transition time

  • 401(k) and Roth Retirement plan with company matching and profit sharing

  • Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance

  • Product discount and EAP resources

  • Access to Calm App, Health Advocate, Family Building Support and more! 

Company Overview
Since 1837, Hermes has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence, and the aesthetic of functionality define the singularity of Hermes, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.

An independent, family-owned company, Hermes is dedicated to keeping production in France through its 42 workshops, The Hermes organization is also a truly global community with a network of 310 stores in 49 countries. Hermes employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermes craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.

At Hermes, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermes' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermes wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films "Footsteps Across the World" available on our website. Link here. 


Our Commitment
Family is at the heart of Hermes. At Hermes of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermes of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermes of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.

At Hermes of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermes of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermes of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.

We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at privacy.us@hermes.com. Please do not submit resumes or applications to this email address.

A creator, artisan and seller of high-quality objects since 1837, Hermes is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermes cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal metiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.


Hermes of Paris (HOP), the United States subsidiary, opened its first boutique in Beverly Hills in 1972. Today, the company operates 39 boutiques and an accessories pop-up shop, in addition to a Distribution & Service Center located in New Jersey. The Corporate Headquarters is situated in the heart of New York City, in close proximity to the Client Relations Center and Campus Hermes, the company's training center. Hermes of Paris also maintains a regional Corporate Office in Beverly Hills. The organization employs more than 1,500 associates, and this number continues to grow. The subsidiary's expansion is supported and guided by President & Chief Executive Officer Diane Mahady and the Senior Leadership Team.

We are proud to be an equal opportunity workplace. It is the policy of HOP, that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. HOP also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.