Helper Woodloch Jobs (NOW HIRING)

Description
Nestled in the scenic Pocono Mountains of Pennsylvania, Woodloch Resort encompasses an award-winning family resort (Woodloch Pines), championship golf course (Woodloch Springs) and a luxury destination spa (The Lodge at Woodloch).
Owned and operated with pride by the Kiesendahl family since 1958, the concept of family is truly at the core of Woodloch and is key to its longtime success. Woodloch Pines was voted by TripAdvisor as the number one family resort in the United States and remains committed to its original mission to "treat all guests as if they were company in their own homes." Staff members are no exception to this rule.
Employees work hard and are passionate about what they do and why they do it. Staff can attest to feeling as though they are as much a part of the fun of being on vacation as the guests. With our unique activity program, abundant amenities, and outstanding nightly entertainment, your family, friends, and co-workers are guaranteed to be engaged, energized, and enthusiastic!
GENERAL PURPOSE OF JOB: Provide administrative and operational support to ensure the smooth functioning of the Facilities Services department and help maintain efficiency and high standards across all facilities services.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Keep the big picture in mind when making decisions.
• Maintain the high Woodloch standards of hospitality, cleanliness, and quality.
• Ensure all guest concerns and maintenance problems receive the highest priority.
• Organize and maintain an efficient office operation.
• Cross-train/coordinate and share responsibilities with other maintenance/landscape/vehicle maintenance administrative staff - (To be started at a later date)
• Generate and monitor work orders, maintain equipment inventory and history, etc.
• Keep accurate records of work orders, hours worked, and materials for billing purposes.
• Handle incoming and outgoing phone calls/FAX/E-Mail/radio calls.
• Record/ pass on messages via phone, radio, e-mail, or voice mail.
• Monitor office voice mail.
• Accurately report hours and materials used in other departments.
• Coordinate shipping / receiving of maintenance items.
• Maintain office supplies and equipment.
• Coordinate pick-ups and drop-offs with Woodloch's courier.

ESSENTIAL QUALITIES AND SKILLS

• Excellent communication skills at a technical level- verbal and written.
• Assertive but pleasant, helpful personality.
• Excellent people skills.
• Willing to embrace change for the good of the organization.
• Have a positive "can-do" attitude.
• Ability to give clear direction and instructions.
• Excellent computer and other office skills. Have or acquire a thorough working knowledge of the following programs: Microsoft Outlook, Word, Excel, Woodloch Reservations, Woodloch Redbook, plus others as they become necessary.

SCHEDULE REQUIREMENTS
Must be able to work all shifts, including weekends, and have a flexible schedule.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Related experience in the clerical field
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively present information in one-on-one and small group situations to customers, suppliers, and other employees of the organization. Ability to read, analyze, and interpret general business periodicals, governmental regulations, financial reports, and legal documents. Ability to write reports, business correspondence, and procedure manuals.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
REASONING ABILITY
Ability to solve practical problems, Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
CERTIFICATE, LICENSES, and REGISTRATIONS
Must possess a valid Driver's License and Current CPR certification
PHYSICAL DEMANDS
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, use hands to finger, handle or feel, and talk or hear. The employee is frequently required to stand, reach with hands and arms, and taste or smell. The employee is occasionally required to sit, climb or balance and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds. The employee is occasionally required to lift up to 40 pounds.
The vision requirements include: close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; and risk of electrical shock in the repair shop environment however most work will be performed in a climate-controlled office space. May occasionally be required to travel to other work/storage areas to gather data or check supplies/inventory. Travel to other Woodloch facilities or off-property locations may be required to pick up materials, attend training, etc.
The noise level in the environment is moderate.
Culture:

• Woodloch takes pride in having exceptional staff with a great work culture in a beautiful setting (lake side!)
• We promote teamwork and cooperation
• We celebrate our staff with appreciation/holiday parties
• Career development and advancement

Benefits:

• Medical, Dental, and Vision for Full Time, Part Time and Seasonal employees
• Company-paid Life insurance for Full-Time employees
• Short Term Disabilities plans, Life and Pet insurance
• 401k with employer match
• 529 College Savings Plan
• Generous Paid Time Off package, Paid Sick & Paid FMLA
• Flexible & Dependent Care Saving Account (FSA)
• Complimentary birthday dollars
• Employee Crisis Fund/ Benevolent Fund
• Complimentary Day Passes
• Free use of many facilities, sports complex discounts, golf discounts, wellness programs
• Dozens of local employee retail discounts

**Full benefit details will be disclosed during new employee orientation**