SummaryWHAT IS TAXPAYER SERVICES?A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
- Position(s) are to be filled in following area(s):
- TS SC - Submission Processing - Submission Processing.
Learn more about this agencyDutiesHelp
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
- Distributes and balances the workload among employees in accordance with established work flow or job specialization, assures timely accomplishment of the assigned workload, and assures that each employee has enough work to keep busy.
- Keeps in touch with the status and progress of work, and makes adjustments in accordance with established priorities, obtaining assistance from the supervisor on problems that may arise.
- Estimates and reports on expected time of completion of work and maintains records of work accomplishments and time expended and prepare production reports as requested.
- Instructs employees in specific tasks and job techniques and make available written instructions, reference materials and supplies.
- Gives on the job training to new employees in accordance with established procedures and practices.
STANDARD POSITION DESCRIPTIONS (SPD): PD99183
Visit the IRS SPD Library to access the position descriptions.
RequirementsHelp
Conditions of employment- Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position.
- Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.
QualificationsFederal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis.
To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.You must meet the following requirements by the closing date of this announcement.
SPECIALIZED EXPERIENCE REQUIREMENT: GS-06 You must have one (1) year of specialized experience at the level of difficulty and responsibility equivalent to GS-05 grade level in the Federal service. Specialized experience for this position includes:
- Coordinating clerical or mail processing workloads, organizing, and routing documents in a tax processing or similar environment.
- Assigning and monitoring work for accuracy, timely completion, and adherence to published policy and procedure.
- Preparing production or inventory reports and providing feedback on quality review findings.
- Providing on-the-job guidance to employees and instructing routine classroom training sessions.
- Converting paper returns or documents to digital format for electronic processing.
- Utilizing automated systems to track inventory status and resolve routine procedural issues.
- Safeguarding sensitive information in accordance with applicable disclosure and security requirements.
ANDYou must also meet the following requirement(s):- TIME AFTER COMPETITIVE APPOINTMENT (TACA): Current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".
- TIME IN GRADE (TIG): For positions above the GS-05,applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for.
For more information on qualifications please refer to
OPM's Qualifications Standards.
EducationA college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).
Additional information- Consider each location carefully when applying. If you are selected for a location, that location will become your official post of duty.
- In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
- Additional jobs may be filled from this announcement or any other source to fill these vacancies.
- Alternative work schedule, staggered work hours may be available.
- Salary: General Schedule (GS) Locality Pay tables may be found under Salaries & Wages.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
BenefitsHelp
As a current IRS employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the
Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Review our benefits