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Helper Coordinator Jobs in Ohio (NOW HIRING)

Dutro Ford

Technician Helper

Zanesville, OH · On-site

$14 - $17.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

We are looking for a Service Technician Helper to join our growing team! The right candidate will ... Dexterity, requiring a steady hand, excellent hand-eye coordination * Mechanical and ...

Dutro Ford

Technician Helper

Zanesville, OH

$14 - $17.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

We are looking for a Service Technician Helper to join our growing team! The right candidate will ... Dexterity, requiring a steady hand, excellent hand-eye coordination * Mechanical and ...

Dutro Ford

Technician Helper

Zanesville, OH

$14 - $17.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

We are looking for a Service Technician Helper to join our growing team! The right candidate will ... Dexterity, requiring a steady hand, excellent hand-eye coordination * Mechanical and ...

Dutro Ford

Technician Helper

Zanesville, OH · On-site

$14 - $17.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

We are looking for a Service Technician Helper to join our growing team! The right candidate will ... Dexterity, requiring a steady hand, excellent hand-eye coordination * Mechanical and ...

Akron Public Schools

EQUIPMENT MECHANIC HELPER

Akron, OH · On-site

$17 - $21/hr

The Akron Board of Education announces a vacancy for an Equipment Mechanic Helper in the ... If you have any questions about the position, please contact Justin Miller, Coordinator ...

Akron Public Schools

EQUIPMENT MECHANIC HELPER

Akron, OH · On-site

$17 - $21/hr

... Helper in the Transportation Department, Job Code 260, TS 522 (260 Days), Starting Salary: tbd ... If you have any questions about the position, please contact Justin Miller, Coordinator ...

reliance

Warehouse Helper

Twinsburg, OH · On-site

$14 - $17.25/hr

  • Medical

  • Life

  • Retirement

Manual dexterity, coordination, and physical fitness to operate heavy equipment. * Ability to read and comprehend work instructions and blueprints. * Basic math and measurement skills, including ...

Premier Health

SERVICE COORD-HELP ME GROW/MVH/FT

Dayton, OH · On-site

$19.25 - $24.25/hr

... Coordinator (EISC) functions in a multifaceted role that demonstrates professionalism and promotes excellence in service to eligible families. The EISC is the single point of contact in helping ...

Premier Health

SERVICE COORD-HELP ME GROW/MVH/FT

Dayton, OH

$19.25 - $24.25/hr

... Coordinator (EISC) functions in a multifaceted role that demonstrates professionalism and promotes excellence in service to eligible families. The EISC is the single point of contact in helping ...

Premier Health

SERVICE COORD-HELP ME GROW/MVH/FT

Dayton, OH · On-site

$19.25 - $24.25/hr

... Coordinator (EISC) functions in a multifaceted role that demonstrates professionalism and promotes excellence in service to eligible families. The EISC is the single point of contact in helping ...

Premier Health

SERVICE COORD-HELP ME GROW/MVH/FT

Dayton, OH · On-site

$19.25 - $24.25/hr

... Coordinator (EISC) functions in a multifaceted role that demonstrates professionalism and promotes excellence in service to eligible families. The EISC is the single point of contact in helping ...

Help At Home

Contact Center Coordinator

Columbus, OH · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview At Help at Home, we believe everyone deserves the opportunity to live safely and ... As a Contact Center Coordinator, you will play an important role in connecting caregivers, clients ...

Robert Half

Logistics Coordinator

Beachwood, OH · On-site

$22.56 - $26.13/hr

The person in this role will help keep shipments moving efficiently, maintain accurate ... Manage day-to-day shipping coordination to ensure materials and deliveries are processed accurately ...

Marmon

Dayton - Operator/Helper (Rail)

Dayton, OH

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Rail Switching Technicians are responsible for safely operating locomotives and rail equipment while coordinating railcar movement throughout an industrial facility. This role supports the timely and ...

Robert Half

Administrative Coordinator

Worthington, OH · On-site

$19 - $20/hr

Welcome visitors and guests, provide front-desk support, and help ensure established safety ... Support daily facility coordination by assisting with building access items, responding to ...

Senior Helpers

Field Support Coordinator

Dayton, OH · On-site

$15 - $20/hr

Senior Helpers of Dayton is looking for a reliable, flexible, and experienced Field Support Coordinator to support both our clients and caregiving team in the field. This position is ideal for ...

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All JobsHelper JobsHelper Coordinator JobsHelper Coordinator Jobs in Ohio

Helper Coordinator information

See Ohio salary details

$10

$17

$22

How much do helper coordinator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for helper coordinator in Ohio is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.36 per hour, depending on experience, location, and employer.

What is a helper coordinator?

Helper Coordinators are professionals responsible for managing and organizing teams of helpers or support staff, often in settings like logistics, events, or customer service. They assign tasks, oversee schedules, and ensure that helpers are effectively supporting operations or projects. Their role often involves communication, problem-solving, and ensuring that helpers are properly trained and equipped. By coordinating the activities of helpers, they help organizations run smoothly and efficiently.

What skills and qualifications are needed to thrive as a helper coordinator?

To thrive as a Helper Coordinator, you need strong organizational abilities, attention to detail, and a high school diploma or equivalent. Familiarity with workforce management software, scheduling tools, and basic Microsoft Office applications is common in this role. Exceptional communication, problem-solving, and multitasking skills help you effectively manage helpers and resolve scheduling conflicts. These skills ensure efficient workforce allocation, smooth operations, and high employee satisfaction.

How does a helper coordinator typically collaborate with other departments to ensure smooth operations?

A Helper Coordinator regularly interacts with various departments such as logistics, HR, and operations to schedule and assign helpers effectively. They communicate closely with team leads and supervisors to understand workload demands, resolve scheduling conflicts, and address any performance or attendance issues. This role often serves as a liaison, ensuring information flows efficiently between helpers and management, which is crucial for meeting project deadlines and maintaining productivity. Frequent coordination and adaptability are key, as priorities can shift quickly based on operational needs.

What are the most commonly searched types of Helper jobs in Ohio?

The most popular types of Helper jobs in Ohio are:

What cities in Ohio are hiring for Helper Coordinator jobs?

Cities in Ohio with the most Helper Coordinator job openings:

Helper Coordinator jobs near you

Help Desk Coordinator - Information Technology

Sinclair Community College

Dayton, OH • On-site

$50K/yr

Full-time

Retirement, PTO

Posted 13 days ago

Job description

Position Information
Position Information (Default Section)
Job Title
Help Desk Coordinator - Information Technology
Location
Remote - Dayton, OH
Job Number
05527
Department
Information Systems & Services
Job Category
Professional
Job Type
Full-Time
Status
Regular
Job Open Date
08/03/2026
Resume Review Date
08/18/2026
Closing Date
08/17/2026
Open Until Filled
No
Position Summary
The Help Desk Coordinator oversees the IT Help Desk operations, ensuring optimal technical assistance for students, faculty, and staff. This role is responsible for maintaining accurate IT documentation, implementing effective communication strategies for technology-related information, and managing the incident management process for all college.related issues. The employee provides second and third level support to the User Support group on network, authentication, VOIP, Papercut and other technical issues.
The salary for this position begins at $50,695.00 and is determined commensurate with education and experience.
Why work for Sinclair College?
The following are some of the benefits that full-time support staff with Sinclair College receive:
  • Tuition waiver for employee and dependents for all Sinclair courses and programs
  • Support for continued professional development, including tuition reimbursement for other universities and colleges
  • OPERS pension participation, with 14% employer contribution
  • 4+ weeks of personal and vacation leave, 3+ weeks of sick leave annually
  • 14 days of annually observed company holidays
  • Expansive and competitive insurance programs, including an HSA with annual employer contribution available
  • High quality programs and events for work-life balance

*SCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.
Principal Accountabilities
  • Provide technical assistance to students, faculty, and staff in the operation of computing software and hardware
  • Take ownership of the incident management process, ensuring timely and effective resolution of all IT-related incidents
  • Process all incidents and service requests by precedence
  • Create standard templates for common issues to improve incident handling procedures.
  • Manage the daily operations of the Help Desk to ensure optimal assistance and support is provided to students, faculty and staff
  • Maintain a high level of technical expertise in order to provide second-level support for help desk staff
  • Ensure accurate logging of all issues and forwarding unresolved support issues to the appropriate teams or individuals
  • Produce and review customer survey results for IT, Facilities, and eLearning divisions weekly
  • Proactively communicate key feedback and trends identified from support interactions to relevant IT teams and leadership to drive service improvements
  • Communicate feedback to the appropriate departments and their managers. Performs systems administration for help desk ITSM based software
  • Train new users when needed. Works with management to determine escalation levels to ensure a timely response for customer satisfaction
  • Provide custom reports on incident and service request stats as scheduled or upon request from IT staff members and external departments
  • Work with departments to maintain a comprehensive catalog of services and related service request workflows that efficiently fulfill a wide variety of user requests across campus
  • Hire and train Help Desk analysts to ensure quality support for students, faculty, and staff
  • Ensure training includes thorough understanding of the incident management process, escalation procedures, and communication protocols
  • Maintain help desk schedule to provide adequate coverage
  • Coordinate twice daily checks for system outages during holidays
  • Maintain the help desk standard operating procedures documentation with accurate up-to-date information on daily operations
  • Identify the need for new procedures, documents, and communicates to help desk staff as changes occur
  • Review and update a database of 600+ knowledge articles on a regular basis to provide effective incident resolutions for a wide customer base
  • Identify need for announcement of system-wide problems and scheduled maintenance for all visible services
  • Develop clear and concise communication regarding these events, including impact, timelines, and any required user actions
  • Publish announcements on the appropriate websites and communicates issues to IT staff
  • Maintain New Hire Orientation presentation and records updated video annually which is viewed by all new hires
  • Send PowerPoint twice monthly to all new hires or by request. Attend weekly coordinator meetings and any other department meetings as scheduled via Zoom or in person when needed
  • Participate in hiring committee meetings as needed
  • Produce periodic "Hints from the Help Desk" articles for the college newsletter as needed
  • Develop and maintain a structured and consistent documentation format across all IT-related materials, including policies, procedures, system architecture, and troubleshooting guides
  • Ensure documentation is user-friendly and easily accessible to the college community
  • Conduct periodic reviews to ensure all documentation reflects the most current information
  • Promptly update documents following system upgrades, process changes, or new deployments
  • Proactively communicate updates to relevant user groups
  • Assign responsibility for specific documentation to team members to ensure accountability and accuracy
  • Collaborate with IT staff and other departments to collect input and verify the relevance of content
  • Ensure documentation aligns with user communication strategies
  • Identify key stakeholders for each update and tailor communication strategies to their needs
  • Notify stakeholders of changes promptly using multiple channels, such as email, messaging platforms, or company-wide announcements
  • Provide concise summaries of changes, emphasizing the most critical updates
  • Ensure incident-related information and resolutions are effectively communicated to affected users
  • Review feedback and analytics to identify opportunities for improving documentation practices and communication efficiency
  • Analyze incident trends to inform knowledge base updates and proactive communication efforts
  • Develop and execute a comprehensive communication plan for IT-related information impacting college users
    • This includes, but is not limited to, planned outages, new service deployments, security updates, and common issue resolutions
  • Ensures timely and clear communication through various channels, such as email, website announcements, and other appropriate platforms
  • Stay informed about industry best practices and tools for IT documentation management
  • Offer training to team members on major documentation updates, particularly when new processes or systems are introduced

Requirements
  • Minimum of an associate's degree with an emphasis on computer or office information technology required; extensive technical training preferred
  • Minimum 5 years of related work experience required; higher education experience preferred
  • ITIL Certification preferred
  • High level of expertise in computer/office automation applications and systems/network services required
  • Strong organizational and written communication skills required
  • Excellent supervisory, leadership, coaching, oral, and interpersonal skills are required
  • Proficiency with documentation tools (e.g., SharePoint, Knowledgebase tools, cloud storage solutions) and version control systems preferred

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