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Helpdesk Jobs Jobs (NOW HIRING)

Join the City of Pharr as a Full-Time Helpdesk Specialist and immerse yourself in a dynamic, customer-centric environment! This onsite position in Pharr, TX, offers a unique opportunity to be at the ...

POSITION SUMMARY The Helpdesk Technician for Optima Tax Relief, LLC (Optima) is located in the Santa Ana, California office and reports to the Director, Information Technology. Optima's Information ...

As the Helpdesk Administrator, you will: * Take reasonable care of the health and safety of yourself and of the other people who may be affected by your actions and omissions at work. * To ...

Helpdesk Technician

Houston, TX · On-site

$19 - $25.75/hr

Hays Electrical Services is seeking a motivated and customer-focused Helpdesk Technician to join their IT team. The role involves providing timely and effective technical support, managing helpdesk ...

Helpdesk Technician

Annapolis Junction, MD · On-site

$55.38 - $75.97/hr

Job Title Helpdesk Technician Overview EverWatch is a government solutions company providing advanced defense, intelligence, and deployed support to our country's most critical missions. We are a ...

Helpdesk Technician

Montgomery, AL · On-site

$19.75 - $26.75/hr

The FAS team is responsible for providing 24/7/365 Help Desk Support for the Air Force and Department of Defense. 3 Squared Technology Group will utilize the following posting to collect resumes to ...

Helpdesk Technician

Mount Pleasant, WI · On-site

$19.25 - $26/hr

Helpdesk Technician Department: Data Center Service Employment Type: Full Time Location: SMC Reporting To: Matt Hoye Description FII USA, Inc ., a Foxconn Technology Group Company, is seeking a ...

Helpdesk Lead

Oklahoma City, OK · On-site

$30 - $33/hr

Helpdesk Lead Location: Oklahoma City, OK Worksite: Onsite Contract Length: 6-month contract Overview Our government client in Oklahoma City is seeking a hands-on Helpdesk Lead to support the daily ...

The Helpdesk Supervisor will oversee the daily operations of the Helpdesk team, ensuring exceptional customer service and operational excellence while leading the transformation of the support model ...

Helpdesk Associate

Greenville, SC · On-site +1

$17.50 - $23.50/hr

We are currently seeking a Helpdesk Associate to join our team in Greenville, South Carolina (US-SC), United States (US). All candidates are required to be shift flexible. Night, weekend, and/or ...

Helpdesk Technician

Washington, DC · On-site

$62K - $141K/yr

Helpdesk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to ...

POSITION SUMMARY The Helpdesk Technician for Optima Tax Relief, LLC (Optima) is located in the Santa Ana, California office and reports to the Director, Information Technology. Optima's Information ...

Helpdesk Support

Washington, DC · On-site

$22.75 - $30.50/hr

... Helpdesk Location: Washington, DC * Receive customer IT service requests via telephone, chat, fax, e-mail . * Troubleshoot and triage service requests over the phone and/or via remote access.

HelpDesk Analyst

Needham, MA · On-site

$22.25 - $30.50/hr

Job Title: HelpDesk Analyst Location: Needham, MA Duration: 3 Months with possible extension Job responsibilities: 1. Inventory & Assessment o Catalog all IT assets in the existing closets. o ...

Helpdesk Technician

Annapolis Junction, MD · On-site

$55.38 - $75.97/hr

You'll help clients overcome tough challenges through monitoring and performance management. Your knowledge will be vital as you identify problem areas and opportunities for improvement in a mission ...

Helpdesk Technician

Irvine, CA

$21.25 - $28.75/hr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT support for our Irvine, California office and as the primary IT point of contact for our West Coast ...

As the Helpdesk Technician, you will play a pivotal role in assisting the Manager, IT in providing basic technical support and troubleshooting assistance to both staff and members across Manhattan ...

Helpdesk Technician

Oxnard, CA

$21.25 - $28.50/hr

Candidate will be able to operate the help desk, record trouble calls and messages, and maintain job control log. Operate computer systems and associated peripheral equipment in accordance with ...

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Helpdesk Jobs information

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How much do helpdesk jobs jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for helpdesk jobs in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
Infographic showing various Helpdesk Jobs job openings in the United States as of July 2026, with employment types broken down into 39% Locum Tenens, 53% Full Time, 7% Part Time, and 1% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Helpdesk Specialist

Helpdesk Specialist

City of Pharr

Pharr, TX • On-site

$27K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


City Of Pharr rating

5.4

Company rating: 5.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

641st of 668 rated public administrative organizations


Job description

Join the City of Pharr as a Full-Time Helpdesk Specialist and immerse yourself in a dynamic, customer-centric environment! This onsite position in Pharr, TX, offers a unique opportunity to be at the forefront of technology while providing essential support to our community. With a competitive pay of $27,000.00, you'll have the chance to solve problems and innovate daily, making a significant impact on our city operations. As part of our energetic and forward-thinking team, you will engage directly with clients, enhancing their experience and satisfaction.
If you are a passionate problem solver eager to contribute to a professional atmosphere, this role is not to be missed. You can enjoy great benefits such as Medical, Dental, Vision, Paid Time Off, and Retirement. Take the leap into an exciting career where your skills will shine and grow within a thriving organization!
Are you excited about this Helpdesk Specialist job?
As a Full-Time Helpdesk Specialist at the City of Pharr, you will serve as the first point of contact for end-users and TEAMPHARR.NET customers in need of technical assistance via phone or email. Your role involves answering support calls and utilizing management tools to resolve issues remotely, ensuring high-quality customer service at all times. You will troubleshoot a variety of problems by evaluating multiple options, employing checklists and scripts to guide your approach. Additionally, you will perform basic network troubleshooting to maintain connectivity for both computers and printers, demonstrating your commitment to problem-solving and customer-centricity. This position offers a stimulating environment where your technical skills can flourish while directly benefiting the community.
Are you the Helpdesk Specialist we're looking for?
To thrive as a Full-Time Helpdesk Specialist at the City of Pharr, candidates should possess a strong foundation in technical computer, network, or software support, preferably within a Windows-based environment. Bilingual proficiency in English and Spanish is highly desired, as it enhances communication with our diverse customer base. Familiarity with a call center environment and its duties will set you apart, complemented by knowledge of computer systems and work order tracking systems.
The ability to excel in a fast-paced environment is essential, as you will frequently troubleshoot various technical issues while maintaining a high standard of customer service. Strong problem-solving skills, paired with effective communication and multitasking abilities, will ensure your success in this pivotal role.
Knowledge and skills required for the position are:
  • Experience in technical computer
  • Network or software support in a windows computer - based network preferred.
  • Bilingual English/Spanish preferred.
  • Knowledge of call center environment and duties.
  • Knowledge of computer systems and work order tracking computer systems.
  • Capable of working in a fast-paced environment.
Connect with our team today!
So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck!
Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.

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