IT Helpdesk Manager
Long Beach, CA · On-site
Required : • 5+ years in a technical support or helpdesk environment • 2+ years managing technical teams, ideally in a high-growth or startup context • A genuine player-coach mindset; you're ...
IT Helpdesk Manager
Long Beach, CA · On-site
Required : • 5+ years in a technical support or helpdesk environment • 2+ years managing technical teams, ideally in a high-growth or startup context • A genuine player-coach mindset; you're ...
IT Helpdesk Manager
Denver, CO · On-site
$105K - $140K/yr
Invest in your Team Lead's growth as a first-time people manager * Conduct regular 1-on-1s ... Coordinate with the Long Beach Helpdesk Manager for consistent cross-site service delivery ...
IT Helpdesk Manager
Denver, CO · On-site
$105K - $140K/yr
Invest in your Team Lead's growth as a first-time people manager * Conduct regular 1-on-1s ... Coordinate with the Long Beach Helpdesk Manager for consistent cross-site service delivery ...
Title: IT Technical Support / Helpdesk Support Location: South Jordan, UT 84095 Duration: 12 Months ... The ideal candidate will demonstrate expertise in troubleshooting, multitasking, and using ...
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Title: IT Technical Support / Helpdesk Support Location: South Jordan, UT 84095 Duration: 12 Months ... The ideal candidate will demonstrate expertise in troubleshooting, multitasking, and using ...
Helpdesk Specialist
Charleston, WV · On-site
We are looking for a customer service oriented Helpdesk Specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm's front liner and you ...
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Helpdesk Specialist
Charleston, WV · On-site
We are looking for a customer service oriented Helpdesk Specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm's front liner and you ...
Helpdesk Specialist
New York, NY · On-site
We are looking for a customer service oriented Helpdesk Specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm's front liner and you ...
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Helpdesk Specialist
New York, NY · On-site
We are looking for a customer service oriented Helpdesk Specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm's front liner and you ...
Helpdesk Specialist
Pharr, TX · On-site
$27K/yr
This onsite position in Pharr, TX, offers a unique opportunity to be at the forefront of technology ... As a Full-Time Helpdesk Specialist at the City of Pharr, you will serve as the first point of ...
Helpdesk Specialist
Pharr, TX · On-site
$27K/yr
This onsite position in Pharr, TX, offers a unique opportunity to be at the forefront of technology ... As a Full-Time Helpdesk Specialist at the City of Pharr, you will serve as the first point of ...
Helpdesk Supervisor
El Segundo, CA · On-site
The ideal candidate is an experienced leader with a strong background in technical troubleshooting and helpdesk management, committed to maintaining service quality and continuous improvement. KEY ...
Helpdesk Supervisor
El Segundo, CA · On-site
The ideal candidate is an experienced leader with a strong background in technical troubleshooting and helpdesk management, committed to maintaining service quality and continuous improvement. KEY ...
Helpdesk Specialist The Helpdesk Specialist is responsible for providing first-line technical ... This role is critical in ensuring system availability, minimizing downtime, and resolving day-to ...
Helpdesk Specialist The Helpdesk Specialist is responsible for providing first-line technical ... This role is critical in ensuring system availability, minimizing downtime, and resolving day-to ...
Helpdesk Manager
Fort Leonard Wood, MO · On-site
Minimum Education and Experience. • Associate degree in IT, AV, or related field, or equivalent experience. • 3 years of helpdesk or IT/AV technical support leadership experience. Preferred ...
Helpdesk Manager
Fort Leonard Wood, MO · On-site
Minimum Education and Experience. • Associate degree in IT, AV, or related field, or equivalent experience. • 3 years of helpdesk or IT/AV technical support leadership experience. Preferred ...
Helpdesk Technician
Houston, TX · On-site
$19 - $25.75/hr
Required : • Up to 2 years of experience in a helpdesk or IT support role, or equivalent demonstrated technical ability • Solid understanding of Microsoft 365 applications (Outlook, Teams ...
Helpdesk Technician
Houston, TX · On-site
$19 - $25.75/hr
Required : • Up to 2 years of experience in a helpdesk or IT support role, or equivalent demonstrated technical ability • Solid understanding of Microsoft 365 applications (Outlook, Teams ...
You will be working in the Building Services OU based in Kent in where we are responsible for ... As the Helpdesk Administrator, you will: * Take reasonable care of the health and safety of ...
You will be working in the Building Services OU based in Kent in where we are responsible for ... As the Helpdesk Administrator, you will: * Take reasonable care of the health and safety of ...
Helpdesk Technician
$43K - $45K/yr
We believe in fostering a supportive and collaborative environment where your skills and ideas are valued. CTMS is seeking a Helpdesk Technician to provide technical support to our clients. The ideal ...
Helpdesk Technician
$43K - $45K/yr
We believe in fostering a supportive and collaborative environment where your skills and ideas are valued. CTMS is seeking a Helpdesk Technician to provide technical support to our clients. The ideal ...
Helpdesk Manager
$52K - $62K/yr
Engage in independent research and ongoing maintenance of technical knowledge * Support the Library ... Promote the services of the CS Help Desk, through flyers, notices, signage, and emails * Provides ...
Helpdesk Manager
$52K - $62K/yr
Engage in independent research and ongoing maintenance of technical knowledge * Support the Library ... Promote the services of the CS Help Desk, through flyers, notices, signage, and emails * Provides ...
Helpdesk Specialist
Farmington, NM · On-site
$25 - $30/hr
Helpdesk Specialist - Position Title: Helpdesk Specialist Department: Information Technology ... Respond to requests and communications in a timely and professional manner. * Troubleshoot hardware ...
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Helpdesk Specialist
Farmington, NM · On-site
$25 - $30/hr
Helpdesk Specialist - Position Title: Helpdesk Specialist Department: Information Technology ... Respond to requests and communications in a timely and professional manner. * Troubleshoot hardware ...
Helper
Fair Lawn, NJ · On-site
$18/hr
We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off
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Helper
Fair Lawn, NJ · On-site
$18/hr
We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off
Helpdesk Support
Los Angeles, CA · On-site
$30 - $33/hr
Document and track customer interactions and solutions in the help desk system. * Escalate complex issues to tier 2 technicians or other departments as needed. * Maintain a high level of customer ...
Helpdesk Support
Los Angeles, CA · On-site
$30 - $33/hr
Document and track customer interactions and solutions in the help desk system. * Escalate complex issues to tier 2 technicians or other departments as needed. * Maintain a high level of customer ...
The Help Desk Specialist serves as the first point of contact for technical support within the ... Participate in IT Inventory Management activities * Recommend system enhancements based on ...
The Help Desk Specialist serves as the first point of contact for technical support within the ... Participate in IT Inventory Management activities * Recommend system enhancements based on ...
Helpdesk I
Schofield, WI · On-site
$20 - $27/hr
Founded in 1947 and headquartered in Schofield, Wisconsin, Wausau Supply Company has a history of ... A Helpdesk I will possess and/or demonstrate the ability to: Provide first-rate IT assistance and ...
Helpdesk I
Schofield, WI · On-site
$20 - $27/hr
Founded in 1947 and headquartered in Schofield, Wisconsin, Wausau Supply Company has a history of ... A Helpdesk I will possess and/or demonstrate the ability to: Provide first-rate IT assistance and ...
Helper
Clifton, NJ · On-site
$18/hr
We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off
Quick apply
Helper
Clifton, NJ · On-site
$18/hr
We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off
Helpdesk I
Schofield, WI · On-site
$20 - $27/hr
Founded in 1947 and headquartered in Schofield, Wisconsin, Wausau Supply Company has a history of ... A Helpdesk I will possess and/or demonstrate the ability to: • Provide first-rate IT assistance ...
Helpdesk I
Schofield, WI · On-site
$20 - $27/hr
Founded in 1947 and headquartered in Schofield, Wisconsin, Wausau Supply Company has a history of ... A Helpdesk I will possess and/or demonstrate the ability to: • Provide first-rate IT assistance ...
Helpdesk In information
See salary details
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
How much do helpdesk in jobs pay per hour?
As of Jul 7, 2026, the average hourly pay for helpdesk in in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
Job description
Job Summary:
True Anomaly is a company focused on securing space through advanced technology. They are looking for an experienced IT Helpdesk Manager to lead their Long Beach helpdesk team, providing hands-on leadership and developing a culture of accountability and continuous improvement.
Responsibilities:
• Directly lead and develop a small Long Beach helpdesk team, including an experienced specialist and a newly onboarded technician
• Build a team culture of accountability, ownership, and continuous improvement
• Conduct regular 1-on-1s, performance reviews, and genuine career development conversations
• Manage workload balancing, on-call rotation, and coverage planning
• Coordinate with the Denver Helpdesk Manager for consistent cross-site service delivery
• Own tier 1 SLA compliance and service quality for the Long Beach office
• Triage and assign incoming tickets for optimal resolution
• Escalate appropriately to IT Infrastructure Engineering when needed
• Ensure the knowledge base and runbooks are maintained, current, and actually used
• Drive first contact resolution rates and user satisfaction
• Identify systemic issues in ticket trends and build solutions, not workarounds
• Partner with the Enterprise Applications Engineer to automate manual workflows
• Build out standard operating procedures for the team's most common work
• Develop specialty tracks so each technician builds real depth, not just breadth
• Champion self-service tooling to improve the employee experience
• Deliver weekly metrics and insights to the Director of IT
• Communicate service disruptions and incidents clearly to stakeholders
• Participate in IT leadership team meetings, primarily via video with Denver
• Represent Long Beach helpdesk in cross-functional projects
Qualifications:
Required:
• 5+ years in a technical support or helpdesk environment
• 2+ years managing technical teams, ideally in a high-growth or startup context
• A genuine player-coach mindset; you're comfortable leading and still comfortable getting your hands dirty
• Experience with Jira Service Management or a comparable ticketing platform
• Solid working knowledge of Windows and macOS support, cloud identity platforms (Okta, Google Workspace, Microsoft 365), hardware lifecycle management, and remote support tooling
• Strong instincts for prioritization and process; you don't just put out fires, you figure out why they started
• Clear, proactive communicator who can bridge a satellite office to a distributed IT team
Preferred:
• Experience in aerospace, defense, or a regulated industry
• Familiarity with specialized engineering tools (PLM, CAD, or similar)
• ITIL Foundation or equivalent
Company:
True Anomaly develops space security technologies, including spacecraft, software platforms, and mission systems for orbital operations. Founded in 2022, the company is headquartered in Centennial, USA, with a team of 201-500 employees. The company is currently Growth Stage.
True Anomaly is a company focused on securing space through advanced technology. They are looking for an experienced IT Helpdesk Manager to lead their Long Beach helpdesk team, providing hands-on leadership and developing a culture of accountability and continuous improvement.
Responsibilities:
• Directly lead and develop a small Long Beach helpdesk team, including an experienced specialist and a newly onboarded technician
• Build a team culture of accountability, ownership, and continuous improvement
• Conduct regular 1-on-1s, performance reviews, and genuine career development conversations
• Manage workload balancing, on-call rotation, and coverage planning
• Coordinate with the Denver Helpdesk Manager for consistent cross-site service delivery
• Own tier 1 SLA compliance and service quality for the Long Beach office
• Triage and assign incoming tickets for optimal resolution
• Escalate appropriately to IT Infrastructure Engineering when needed
• Ensure the knowledge base and runbooks are maintained, current, and actually used
• Drive first contact resolution rates and user satisfaction
• Identify systemic issues in ticket trends and build solutions, not workarounds
• Partner with the Enterprise Applications Engineer to automate manual workflows
• Build out standard operating procedures for the team's most common work
• Develop specialty tracks so each technician builds real depth, not just breadth
• Champion self-service tooling to improve the employee experience
• Deliver weekly metrics and insights to the Director of IT
• Communicate service disruptions and incidents clearly to stakeholders
• Participate in IT leadership team meetings, primarily via video with Denver
• Represent Long Beach helpdesk in cross-functional projects
Qualifications:
Required:
• 5+ years in a technical support or helpdesk environment
• 2+ years managing technical teams, ideally in a high-growth or startup context
• A genuine player-coach mindset; you're comfortable leading and still comfortable getting your hands dirty
• Experience with Jira Service Management or a comparable ticketing platform
• Solid working knowledge of Windows and macOS support, cloud identity platforms (Okta, Google Workspace, Microsoft 365), hardware lifecycle management, and remote support tooling
• Strong instincts for prioritization and process; you don't just put out fires, you figure out why they started
• Clear, proactive communicator who can bridge a satellite office to a distributed IT team
Preferred:
• Experience in aerospace, defense, or a regulated industry
• Familiarity with specialized engineering tools (PLM, CAD, or similar)
• ITIL Foundation or equivalent
Company:
True Anomaly develops space security technologies, including spacecraft, software platforms, and mission systems for orbital operations. Founded in 2022, the company is headquartered in Centennial, USA, with a team of 201-500 employees. The company is currently Growth Stage.
About True Anomaly
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Colorado Springs, CO, US
Year founded
2022