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Helpdesk Application Support Jobs in Oregon (NOW HIRING)

NW Natural

GIS Application Engineering

Portland, OR · On-site

GIS Application Engineering Non-Union Position Applications Support Group 4; Portland, Oregon (US ... Together, these systems help NW Natural's back-office teams and field crews view, manage, and ...

NW Natural

GIS Application Engineering

Portland, OR · On-site

GIS Application Engineering Non-Union Position Applications Support Group 4; Portland, Oregon (US ... Together, these systems help NW Natural's back-office teams and field crews view, manage, and ...

NW Natural

GIS Application Engineering

Portland, OR · On-site

GIS Application Engineering Non-Union Position Applications Support Group 4; Portland, Oregon (US ... Together, these systems help NW Natural's back-office teams and field crews view, manage, and ...

Consensys

Senior Application Security Engineer

OR · On-site +1

$58.75 - $78.50/hr

Our tools help people create communities, play video games, access financial services, make ... Consenys's application security team primarily supports MetaMask with opportunities to expand to ...

Rocsys

Field Application Engineer (USA)

Portland, OR · On-site

$80 - $110/hr

Our platform combines hardware, software, and support to automate the charging process for electric ... and help drive adoption and continuous improvement of our innovative solutions. You will be the ...

Lam Research

Process Engineer 4

Tualatin, OR · Hybrid

We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest ... Ensure high-quality, highly efficient day-to-day application support for thin film ellipsometry.

CorePower Yoga

Studio Coordinator-Lakeview

Lakeview, OR · On-site

$21.25/hr

Subbing Application; support training and usage for teaching team * HRIS Application; support training and usage for teaching and SET team * Help Desk; Submit facilities tickets when on dutyand ...

Rocsys

Field Application Engineer (USA)

Portland, OR · On-site

Our platform combines hardware, software, and support to automate the charging process for electric ... and help drive adoption and continuous improvement of our innovative solutions. You will be the ...

Swagelok Alaska

Application Engineer

Portland, OR · On-site

Join Swagelok Northwest as an Application Engineer and play a critical role in helping customers ... Provide training and technical support on new products and marketing initiatives to sales and ...

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Helpdesk Application Support information

What cities in Oregon are hiring for Helpdesk Application Support jobs?

Cities in Oregon with the most Helpdesk Application Support job openings:

Infographic showing various Helpdesk Application Support job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Help Desk Support/ Tech support

Beaverton, OR • On-site

Vertisystem
Business Management Consulting • 201 - 500 employees
Learn more about Vertisystemexternal

$16/hr

Contractor

Re-posted 14 days ago

Job description

Company Description

NA

Job Description

Job Title:         Customer Support Analyst

Location:         Beaverton, OR 97006

Duration:         6 months contract possibility to go longer

PR: $16/hr

Shift/Hours: 3 shifts 6am PST , 7am PST and 8am PST 8hours each Day one will be 8am-5pm rest of training (minimum of 2 weeks) will be 7am-4pm

 

Job Description:

Job Title: Customer Support Analyst
Overview: As an analyst, you will be responsible for enhancing each customer's relationship with Sage. This objective will be primarily accomplished by providing assistance for customers with questions or issues regarding Sage's products or services and their application in the customer's business operating environment. Support is provided in adherence to company guidelines, and will be performed through various channels (telephone, email, chat, etc.). Customer relationships will also be enhanced by the identification of customer needs that can be addressed by additional Sage products or services. In addition, analysts will regularly author articles for submission to the knowledge base and engage in team based project work.
Responsibilities:
Provides an Extraordinary Customer Experience by addressing inquiries using a variety of channels (telephone, email, chat, social media, etc.) in a support-center environment adhering to scheduled shifts, procedures, metrics, and departmental goals.
Identifies the root cause of the client's software or system issues and uses system analysis and testing techniques to solve low to moderately complex application or system issues.
Uses Knowledge Center Support (KCS) methodologies to efficiently resolve issues. Contributes to company knowledge capital by creating and modifying reusable solutions in the knowledge base according to established procedures and policies. Actively promotes the knowledge base to our customers. Maintains article quality standards.
Assists customers in gaining the most value from their Sage products and services.
Identifies additional opportunities for Sage solutions to benefit the customer's business needs.
Documents each customer contact using our contact tracking systems in a clear, concise, and understandable format. Escalate unresolved customer issues with all pertinent information included, to appropriate resources.
Works collaboratively and effectively within a team of peers. Maintains a positive, constructive attitude in the workplace. This includes presenting challenges in a positive light, offering constructive approaches to overcoming difficulties, and treating all individuals with respect.
Prioritizes work balancing importance from the customer perspective and operational efficiency. Follows through on commitments, communicates status of work, identifies and requests assistance with barriers that may interfere with progress. Adjusts workload when priorities and resources change, managing time and resources to ensure the best possible outcome for the customer, employee and organization.
Stays current on technical and business knowledge in all assigned applications, as well as support processes and procedures.

Let me know if you are interested in this position.

Vikas Jalodiya

Additional Information

All your information will be kept confidential according to EEO guidelines.

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