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Help Desk Evening Shift Remote Jobs (NOW HIRING)

Cayuse Holdings

Help Desk Agent

Pendleton, OR · On-site +1

$20 - $29/hr

Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external ...

Cayuse Holdings

Help Desk Agent

Pendleton, OR · On-site +1

$20 - $29/hr

Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external ...

Ardent Eagle Solutions

Help Desk Specialist

Washington, DC · On-site +1

$26 - $33/hr

Overview The Help Desk Specialist will act as the first point of contact for technical assistance ... This position is not eligible for full-time remote work or for candidates located outside of the ...

Cayuse Holdings

Help Desk Agent

Pendleton, OR · On-site +1

$20 - $29/hr

Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external ...

Cayuse Holdings

Help Desk Agent

Pendleton, OR · On-site +1

$20 - $29/hr

Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external ...

WW&R

Help Desk Support Specialist Sr.

Independence, OH · Remote

$23.94 - $29.67/hr

Position Purpose: Under general supervision, the Help Desk Support Specialist Sr. (Tier II ... The Senior Specialist focuses on the remote resolution of complex technical issues to minimize ...

Cayuse Holdings

Help Desk Agent

Pendleton, OR · On-site +1

$20 - $29/hr

Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external ...

WW&R

Help Desk Support Specialist Sr.

Cincinnati, OH · Remote

$23.94 - $31.15/hr

Position Purpose: Under general supervision, the Help Desk Support Specialist Sr. (Tier II ... The Senior Specialist focuses on the remote resolution of complex technical issues to minimize ...

InstantServe LLC

Help Desk Analyst

$21 - $28.75/hr

IT Support Consultant (Remote - Denver, CO Residents Only) Qualifications * Bachelor's degree or equivalent professional experience * Strong background in: * Help Desk / IT Support * Customer Support ...

SOSi

Help Desk Support Engineer

FL · Remote

SOSi is seeking a Help Desk Support Engineer to provide technical assistance and support to end ... Experience providing remote desktop support. * Experience supporting incident response activities.

Maximus

Technician 2 - Help Desk

VA · On-site +1

$20 - $27/hr

This position is fully remote. Employment is contingent upon successful completion of a CMS client ... The help desk also provides vetting and approval and offers ongoing support for the Medicare ...

Senture

Help Desk Call Center Representative

$18 - $23/hr

This position is fully remote (work from home). Important: You must complete assessments ... Experience with help desk ticketing software such as ServiceNow, SolarWinds, or ZenDesk.

Senture

Help Desk Call Center Representative

$17.50 - $22.50/hr

This position is fully remote (work from home). Important: You must complete assessments ... Experience with help desk ticketing software such as ServiceNow, SolarWinds, or ZenDesk.

Ten4

Help Desk Manager - Mobile Devices

Mount Laurel, NJ · Remote

$70K - $85K/yr

The Wireless Help Desk Manager oversees our Tier 1 Support Specialists, who are responsible for ... This is a fully remote position with occassional in-office requirements. For payroll and tax ...

Ten4

Help Desk Manager - Mobile Devices

Mount Laurel, NJ · On-site +1

$70K - $85K/yr

The Wireless Help Desk Manager oversees our Tier 1 Support Specialists, who are responsible for ... This is a fully remote position with occassional in-office requirements. For payroll and tax ...

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All JobsHelp Desk Evening Shift Remote Jobs

Help Desk Evening Shift Remote information

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$12

$23

$33

How much do help desk evening shift remote jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for help desk evening shift remote in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a stronger word for Help?

A stronger word for help in the context of a Help Desk Evening Shift Remote role is 'assist' or 'support,' which imply a more active and authoritative role in resolving issues. Using terms like 'facilitate' or 'enable' can also convey a higher level of responsibility and expertise in technical support environments.

What are some unique challenges of working a remote help desk evening shift, and how can I prepare for them?

Working a remote help desk evening shift often means handling issues that arise after typical business hours, which can include urgent requests or supporting users in different time zones. You may encounter fewer immediate resources or colleagues online, so strong problem-solving skills and self-reliance are essential. To prepare, familiarize yourself with documentation, escalation procedures, and remote communication tools. Building a routine for staying focused during off-peak hours and maintaining clear communication with daytime staff for smooth handoffs can also help you succeed.

What was the Beatles' last recorded song?

The Beatles' last recorded song is generally considered to be 'I Me Mine,' which was recorded in January 1970. As a Help Desk Evening Shift remote worker, understanding key historical milestones can be useful for context, but technical skills and familiarity with communication tools are more relevant to the role.

What are the key skills and qualifications needed to thrive as a Help Desk Evening Shift Remote employee, and why are they important?

To thrive as a Help Desk Evening Shift Remote employee, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a background in IT support or relevant certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and communication platforms is essential for handling user requests efficiently. Excellent problem-solving skills, patience, and clear communication are vital soft skills for assisting users and resolving issues remotely. These abilities ensure timely and effective support during after-hours, maintaining productivity and customer satisfaction.

What are Help Desk Evening Shift Remote jobs?

Help Desk Evening Shift Remote jobs involve providing technical support and troubleshooting assistance to customers or employees outside of standard business hours, typically during the evening. These roles are performed remotely, meaning you work from home or another location instead of an office. Responsibilities include answering calls, responding to emails or chat inquiries, resolving technical issues, and escalating complex problems as needed. Evening shift help desk agents are essential for organizations that offer 24/7 support or need coverage beyond regular business hours.

What is the difference between Help Desk Evening Shift Remote vs Help Desk Technician?

AspectHelp Desk Evening Shift RemoteHelp Desk Technician
CredentialsTypically requires CompTIA A+ or similar certificationsOften requires CompTIA A+ or equivalent certifications
Work EnvironmentRemote, evening hours, home office setupOn-site or remote, standard business hours or shifts
Industry UsageCommon in IT support, customer service rolesStandard role in IT support, technical assistance
Search & Comparison IntentLooking for remote evening support rolesSeeking general IT support or troubleshooting jobs

Help Desk Evening Shift Remote and Help Desk Technician roles share similar certifications and industry usage, but differ mainly in work environment and shift timing. The remote role focuses on evening hours from home, while the Help Desk Technician may work on-site or during regular hours. Both positions serve in IT support, but the remote role caters to those seeking flexible, evening work options.

What are the signs someone needs Help?

For a Help Desk Evening Shift Remote role, signs someone needs help include difficulty understanding or following instructions, repeated technical issues, or inability to resolve problems independently. Recognizing these signs allows support staff to provide timely assistance and ensure effective problem resolution, often using remote tools and troubleshooting skills.

What is the meaning of water 💦?

Water is a clear, tasteless liquid essential for all living organisms. In a Help Desk Evening Shift Remote role, understanding basic concepts like water can be relevant when troubleshooting issues related to hardware, environmental conditions, or user questions. Knowledge of common terms and their meanings can improve communication with users.
Infographic showing various Help Desk Evening Shift Remote job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, 5% Part Time, 5% Contract, and 5% Nights. Highlights an 100% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Agent

Cayuse Holdings

Pendleton, OR • On-site, Remote

$20 - $29/hr

Full-time

Medical, Retirement, PTO

Posted 23 days ago

Job description

Overview
Employment in this role is conditional upon successful execution of the contract by the client.
Preferred location is Pendleton, OR, but open to remote work.
The Work
The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external users, ensuring prompt resolution of IT-related issues and requests.
This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.
Responsibilities
Key Responsibilities
  • Respond promptly to user inquiries and support requests received via phone, email, chat, or ticketing system.
  • Diagnose, troubleshoot, and resolve technical issues related to hardware, software, operating systems, and basic network connectivity.
  • Accurately log all incidents, service requests, and resolutions in the designated help desk ticketing system.
  • Escalate complex or unresolved issues to higher-level support staff or specialized IT teams, ensuring timely follow-up and resolution.
  • Communicate clearly and professionally with users, providing status updates, instructions, and guidance as necessary.
  • Assist in user account management tasks including password resets, access provisioning, and permissions modifications in accordance with established procedures.
  • Maintain and contribute to help desk documentation, knowledge base articles, and frequently asked questions (FAQs) for recurring support topics.
  • Adhere strictly to organizational IT security protocols, confidentiality requirements, and relevant regulatory or compliance policies.
  • Participate in ongoing training and professional development to remain up-to-date on technology trends, tools, and best practices.
  • Identify and report recurring issues or trends to management for process improvement and enhanced end-user support.
  • Provide exemplary customer service to ensure user satisfaction and promote positive relationships between IT and end-users.
  • Other duties as assigned.

Qualifications
Qualifications - Here's What You Need
  • Bachelor's degree in related field. The client will accept minimum 4 years professional experience related to the labor category in lieu of degree.
  • 1 year of professional experience in engineering or IT.
  • Secret Clerance is required.
  • U.S. Citizenship is required to perform the duties associated with this position due to the sensitive nature of the work.
  • Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:
  • Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
  • Exceptional verbal and written communication skills.
  • Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
  • Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
  • Must be self-motivated and able to work well independently as well as on a multi-functional team.
  • Ability to handle sensitive and confidential information appropriately
  • Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.

Our Commitment to you / overview of benefits
  • SCA Health & Welfare fringe benefits.
  • EAP
  • 401(k) Retirement Savings Plan with matching after one year
  • Paid Time Off

Reports to: Program Manager
Working Conditions
  • Professional office environment with the ability to work on-site.
  • Must be physically and mentally able to perform duties extended periods of time.
  • Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
  • Must be able to establish a productive and professional workspace.
  • Must be able to sit for long periods of time looking at computer screen.
  • May be asked to work a flexible schedule which may include holidays.
  • May be asked to travel for business or professional development purposes.
  • May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.
Pay Range
USD $20.00 - USD $29.00 /Hr.

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