... that help AWS customers optimize their cloud infrastructure and costs at scale. Our team owns ... and operational support, ensuring high-quality deliverables that meet customer expectations;
... that help AWS customers optimize their cloud infrastructure and costs at scale. Our team owns ... and operational support, ensuring high-quality deliverables that meet customer expectations;
The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our ...
The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our ...
The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our ...
The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our ...
The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our ...
The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our ...
AWS Partner Systems is looking for a results-oriented, self-driven Development who can help us create the next generation of distributed, scalable systems that support AWS' current and future ...
AWS Partner Systems is looking for a results-oriented, self-driven Development who can help us create the next generation of distributed, scalable systems that support AWS' current and future ...
Come join us and help create world-class customer support experiences for AWS. - Build a research road-map; communicate and refresh on regular basis to ensure relevancy. - Identify best method or mix ...
Come join us and help create world-class customer support experiences for AWS. - Build a research road-map; communicate and refresh on regular basis to ensure relevancy. - Identify best method or mix ...
Come join us and help create world-class customer support experiences for AWS. - Build a research road-map; communicate and refresh on regular basis to ensure relevancy. - Identify best method or mix ...
Come join us and help create world-class customer support experiences for AWS. - Build a research road-map; communicate and refresh on regular basis to ensure relevancy. - Identify best method or mix ...
AWS Partner Systems is looking for a results-oriented, self-driven Development who can help us create the next generation of distributed, scalable systems that support AWS' current and future ...
AWS Partner Systems is looking for a results-oriented, self-driven Development who can help us create the next generation of distributed, scalable systems that support AWS' current and future ...
AWS Partner Systems is looking for a results-oriented, self-driven Development who can help us create the next generation of distributed, scalable systems that support AWS' current and future ...
AWS Partner Systems is looking for a results-oriented, self-driven Development who can help us create the next generation of distributed, scalable systems that support AWS' current and future ...
AWS Partner Systems is looking for a results-oriented, self-driven Development who can help us create the next generation of distributed, scalable systems that support AWS' current and future ...
AWS Partner Systems is looking for a results-oriented, self-driven Development who can help us create the next generation of distributed, scalable systems that support AWS' current and future ...
AWS Partner Systems is looking for a results-oriented, self-driven Development who can help us create the next generation of distributed, scalable systems that support AWS' current and future ...
AWS Partner Systems is looking for a results-oriented, self-driven Development who can help us create the next generation of distributed, scalable systems that support AWS' current and future ...
AWS Partner Systems is looking for a results-oriented, self-driven Development who can help us create the next generation of distributed, scalable systems that support AWS' current and future ...
AWS Partner Systems is looking for a results-oriented, self-driven Development who can help us create the next generation of distributed, scalable systems that support AWS' current and future ...
AWS Support also partners with a global list of customers that are building mission-critical ... Key job responsibilities We are looking for an experienced Software Development Engineer to help ...
AWS Support also partners with a global list of customers that are building mission-critical ... Key job responsibilities We are looking for an experienced Software Development Engineer to help ...
The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our ...
The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our ...
The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our ...
The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our ...
AWS Global Services includes experts from across AWS who help our customers design, build, operate ... At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our ...
AWS Global Services includes experts from across AWS who help our customers design, build, operate ... At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our ...
The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our ...
The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our ...
AWS Support also partners with a global list of customers that are building mission-critical ... We are looking for an experienced Software Development Engineers to help the team take AWS ...
AWS Support also partners with a global list of customers that are building mission-critical ... We are looking for an experienced Software Development Engineers to help the team take AWS ...
AWS Support also partners with a global list of customers that are building mission-critical ... We are looking for an experienced Software Development Engineers to help the team take AWS ...
AWS Support also partners with a global list of customers that are building mission-critical ... We are looking for an experienced Software Development Engineers to help the team take AWS ...
The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our ...
The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our ...
Help Aws Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do help aws support jobs pay per hour?
What is the difference between Help Aws Support vs AWS Cloud Support Engineer?
| Aspect | Help Aws Support | AWS Cloud Support Engineer |
|---|---|---|
| Required Credentials | Customer service skills, basic AWS knowledge | AWS certifications (e.g., AWS Certified Solutions Architect), technical expertise |
| Work Environment | Customer support centers, remote support | Technical support teams, cloud environments |
| Employer & Industry Usage | Amazon, third-party support providers | Amazon Web Services, cloud service providers |
| Search & Comparison Intent | Customer support roles, basic AWS help | Technical troubleshooting, cloud infrastructure support |
Help Aws Support primarily involves assisting customers with general AWS questions and issues, often requiring customer service skills. AWS Cloud Support Engineers handle technical troubleshooting of cloud infrastructure, requiring technical certifications and expertise. While both roles support AWS users, Help Aws Support focuses on customer interaction, whereas AWS Cloud Support Engineers provide in-depth technical solutions.
Software Development Engineer (SDE II), AWS CX - EC2 Core / VPC Consoles
AmazonArlington, VA • On-site
Full-time
Posted 11 days ago
Amazon rating
7.4
Based on 6,833 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Join our team as a Software Development Engineer (SDE II), where you'll build and enhance management console experiences that help AWS customers optimize their cloud infrastructure and costs at scale. Our team owns critical EC2/VPC console workflows that enable customers to efficiently manage their network and compute resources - tools that directly impact how organizations run their workloads on AWS.
As an SDE II, you'll focus on creating exceptional frontend experiences using modern web technologies like React and TypeScript.
You'll work across the full development lifecycle - from collaborating with service teams and UX designers on feature requirements, to implementing scalable, accessible, and performant user interfaces, to ensuring operational excellence through monitoring and automation. Your work will directly impact how millions of AWS customers interact with their cloud infrastructure daily.
We're looking for engineers who are passionate about crafting intuitive user experiences, writing clean and maintainable code, and want to own problems end-to-end.
You'll have the opportunity to influence our roadmap, mentor team members, and drive technical decisions that shape the future of AWS Console experiences. If you're excited about building high-impact customer-centric solutions and want to work in an environment that values predictable performance, rapid iteration, and creative problem-solving across organizational boundaries, this is the place for you.
Key job responsibilities
* Design and implement user interfaces for AWS Console experiences using modern web technologies including React, TypeScript, and related frontend frameworks to deliver intuitive, accessible, and performant customer experiences;
* Build and refine agentic experiences within AWS Console that enable customers to accomplish complex workflows through natural-language interactions and AI-assisted guidance;
* Collaborate cross-functionally with UX designers, product managers, and service teams to translate business requirements and user needs into technical solutions, participating in UX deep dives and design reviews;
* Own features end-to-end from initial scoping and technical design through implementation, testing, deployment, and operational support, ensuring high-quality deliverables that meet customer expectations;
* Monitor and optimize console performance by analyzing metrics dashboards, identifying performance bottlenecks, and implementing improvements to ensure predictable console behavior across all AWS regions;
* Participate in operational excellence through oncall rotations, responding to tickets, maintaining runbooks, and building automation to reduce toil and improve team efficiency;
* Mentor and provide technical guidance to other engineers through code reviews, pair programming, and knowledge sharing, helping elevate the team's technical capabilities and code quality standards;
* Drive continuous improvement by proactively identifying opportunities to enhance user experience, reduce technical debt, and implement best practices across the codebase;
* Contribute to roadmap planning by sizing work, providing technical input on feasibility, and helping prioritize features based on customer impact and technical considerations
A day in the life
You start your day reviewing performance dashboards for consoles used by millions of customers every week. You pick up a feature - maybe a new VPC workflow or an VPC configuration screen - and own it end-to-end: scoping with product and UX, building it in React and TypeScript, shipping it to production, and monitoring it across all AWS regions
You're creating new agentic experiences using top-tier AI tools like Amazon Q and Kiro, enabling customers to accomplish complex infrastructure tasks through natural language. You pair with teammates, review code, and drive design decisions that shape how the world interacts with AWS. Development cycles move in weeks, not years - and your work is live in front of customers before the week is out.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US