The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Solution Architect to help the expansion of the Security Assurance practice and educate our customers on ...
The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Solution Architect to help the expansion of the Security Assurance practice and educate our customers on ...
The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Solution Architect to help the expansion of the Security Assurance practice and educate our customers on ...
The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Solution Architect to help the expansion of the Security Assurance practice and educate our customers on ...
The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Solution Architect to help the expansion of the Security Assurance practice and educate our customers on ...
The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Solution Architect to help the expansion of the Security Assurance practice and educate our customers on ...
The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Solution Architect to help the expansion of the Security Assurance practice and educate our customers on ...
The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Solution Architect to help the expansion of the Security Assurance practice and educate our customers on ...
The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Solution Architect to help the expansion of the Security Assurance practice and educate our customers on ...
The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Solution Architect to help the expansion of the Security Assurance practice and educate our customers on ...
We set big goals and are looking for people who can help us reach and exceed them. Amazon Web ... AWS Support's Capacity Planning team is looking for a strong, talented Data Scientist to model ...
We set big goals and are looking for people who can help us reach and exceed them. Amazon Web ... AWS Support's Capacity Planning team is looking for a strong, talented Data Scientist to model ...
AWS Certification Program Leader, AWS Certification
Seattle, WA · On-site
$73.75 - $96.75/hr
About the team AWS Global Services AWS Global Services includes experts from across AWS who help ... When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
AWS Certification Program Leader, AWS Certification
Seattle, WA · On-site
$73.75 - $96.75/hr
About the team AWS Global Services AWS Global Services includes experts from across AWS who help ... When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
As an engineer in the team, you will design, build and operate services that will help AWS to meet ... process, including support for the interview or onboarding process, please visit for more ...
As an engineer in the team, you will design, build and operate services that will help AWS to meet ... process, including support for the interview or onboarding process, please visit for more ...
We set big goals and are looking for people who can help us reach and exceed them. Amazon Web ... AWS Support's Capacity Planning team is looking for a strong, talented Data Scientist to model ...
We set big goals and are looking for people who can help us reach and exceed them. Amazon Web ... AWS Support's Capacity Planning team is looking for a strong, talented Data Scientist to model ...
Sr. Business Operations Manager, Enterprise Support Strategy & Operations (ESSO)
Arlington, VA · On-site
Would you like join one of the most dynamic organizations within Amazon Web Services (AWS) and help customers of all industries gain the best value and service from AWS Enterprise Support is hiring!
Sr. Business Operations Manager, Enterprise Support Strategy & Operations (ESSO)
Arlington, VA · On-site
Would you like join one of the most dynamic organizations within Amazon Web Services (AWS) and help customers of all industries gain the best value and service from AWS Enterprise Support is hiring!
Sr. Business Operations Manager, Enterprise Support Strategy & Operations (ESSO)
Arlington, VA · On-site
Would you like join one of the most dynamic organizations within Amazon Web Services (AWS) and help customers of all industries gain the best value and service from AWS Enterprise Support is hiring!
Sr. Business Operations Manager, Enterprise Support Strategy & Operations (ESSO)
Arlington, VA · On-site
Would you like join one of the most dynamic organizations within Amazon Web Services (AWS) and help customers of all industries gain the best value and service from AWS Enterprise Support is hiring!
Would you like join one of the most dynamic organizations within Amazon Web Services (AWS) and help customers of all industries gain the best value and service from AWS Enterprise Support is hiring!
Would you like join one of the most dynamic organizations within Amazon Web Services (AWS) and help customers of all industries gain the best value and service from AWS Enterprise Support is hiring!
Would you like join one of the most dynamic organizations within Amazon Web Services (AWS) and help customers of all industries gain the best value and service from AWS Enterprise Support is hiring!
Would you like join one of the most dynamic organizations within Amazon Web Services (AWS) and help customers of all industries gain the best value and service from AWS Enterprise Support is hiring!
We set big goals and are looking for people who can help us reach and exceed them. Amazon Web ... AWS Support's Capacity Planning team is looking for a strong, talented Data Scientist to model ...
We set big goals and are looking for people who can help us reach and exceed them. Amazon Web ... AWS Support's Capacity Planning team is looking for a strong, talented Data Scientist to model ...
Senior Security Solutions Architect, AWS Financial Services, AWS Financial Services
New York, NY · On-site
$70.75 - $93/hr
AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. The AWS Industries team is committed to helping industry customers ...
Senior Security Solutions Architect, AWS Financial Services, AWS Financial Services
New York, NY · On-site
$70.75 - $93/hr
AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. The AWS Industries team is committed to helping industry customers ...
AWS Commerce Platform provides the infrastructure and services that help AWS customers understand ... When we feel supported in the workplace and at home, there's nothing we can't achieve. Key job ...
AWS Commerce Platform provides the infrastructure and services that help AWS customers understand ... When we feel supported in the workplace and at home, there's nothing we can't achieve. Key job ...
Sr. Business Operations Manager, Enterprise Support Strategy & Operations (ESSO)
Arlington, VA · On-site
Would you like join one of the most dynamic organizations within Amazon Web Services (AWS) and help customers of all industries gain the best value and service from AWS? Enterprise Support is hiring!
Sr. Business Operations Manager, Enterprise Support Strategy & Operations (ESSO)
Arlington, VA · On-site
Would you like join one of the most dynamic organizations within Amazon Web Services (AWS) and help customers of all industries gain the best value and service from AWS? Enterprise Support is hiring!
Senior Security Solutions Architect, AWS Financial Services, AWS Financial Services
New York, NY · Remote
$70.75 - $93/hr
AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. The AWS Industries team is committed to helping industry customers ...
Senior Security Solutions Architect, AWS Financial Services, AWS Financial Services
New York, NY · Remote
$70.75 - $93/hr
AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. The AWS Industries team is committed to helping industry customers ...
AWS Commerce Platform provides the infrastructure and services that help AWS customers understand ... When we feel supported in the workplace and at home, there's nothing we can't achieve. Key job ...
AWS Commerce Platform provides the infrastructure and services that help AWS customers understand ... When we feel supported in the workplace and at home, there's nothing we can't achieve. Key job ...
AWS Commerce Platform provides the infrastructure and services that help AWS customers understand ... When we feel supported in the workplace and at home, there's nothing we can't achieve. Key job ...
AWS Commerce Platform provides the infrastructure and services that help AWS customers understand ... When we feel supported in the workplace and at home, there's nothing we can't achieve. Key job ...
Help Aws Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do help aws support jobs pay per hour?
What is the difference between Help Aws Support vs AWS Cloud Support Engineer?
| Aspect | Help Aws Support | AWS Cloud Support Engineer |
|---|---|---|
| Required Credentials | Customer service skills, basic AWS knowledge | AWS certifications (e.g., AWS Certified Solutions Architect), technical expertise |
| Work Environment | Customer support centers, remote support | Technical support teams, cloud environments |
| Employer & Industry Usage | Amazon, third-party support providers | Amazon Web Services, cloud service providers |
| Search & Comparison Intent | Customer support roles, basic AWS help | Technical troubleshooting, cloud infrastructure support |
Help Aws Support primarily involves assisting customers with general AWS questions and issues, often requiring customer service skills. AWS Cloud Support Engineers handle technical troubleshooting of cloud infrastructure, requiring technical certifications and expertise. While both roles support AWS users, Help Aws Support focuses on customer interaction, whereas AWS Cloud Support Engineers provide in-depth technical solutions.

Full-time
Posted 3 days ago
Amazon rating
7.4
Based on 6,965 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
AWS includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center.
You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
The Security Assurance Services team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world's workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.
The AWS Security Assurance Services team works with our largest enterprise customers to operationalize the shared responsibility model as they migrate to the cloud. Are you a Governance, Risk, and Compliance leader who can address the challenges of migrating systems and workloads to the cloud. Are you skilled at helping executives address their enterprise risk management requirements using highly scalable computing architectures.
The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Solution Architect to help the expansion of the Security Assurance practice and educate our customers on how our product-led, people-powered services helps operate their business securely on AWS while also demonstrating assurance that compliance objectives can be achieved. This is an exciting opportunity to contribute at the intersection of cloud, cyber security, and compliance. You will have the opportunity to work with multiple lines of business, and learn from (and contribute to) a variety of security and compliance use cases.
This is a customer facing role where success is measured by helping enable our customers in moving their workloads and regulated data into the cloud by addressing specific risk, regulatory, and compliance requirements. We are looking for an innovative security/compliance professional who has the ability to handle a wide range of compliance requirements, is willing to dive in to the details, can translate those requirements into scalable solutions, and is able to communicate at all levels within an organization.
We are looking for an innovative security/compliance professional who has the ability to handle a wide range of compliance requirements, is willing to dive in to the details, can translate those requirements into scalable solutions, and is able to communicate at all levels within an organization.
Key job responsibilities
Expertise - Delivers in teams that include Amazonians, partners, and customers to enhance security assurance and compliance programs
Solutions - Work with a team to define innovative compliance and risk management approaches to customers that help the customer understand how to move sensitive workloads onto the cloud faster.
Delivery - Engagements will require working to resolve security assurance questions and to understand how to manage risk and achieve compliance while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations of automating compliance in the AWS environment.
Insights - Work with AWS engineering, support and business teams to convey partner and customer feedback as input to AWS technology roadmaps.
Ability to travel to customer sites as needed.
About the team
AWS Security Assurance Services LLC, a PCI-QSAC (Payment Card Industry-Qualified Security Assessor company) and HITRUST External Assessor Firm, is a team of industry certified assessors, helping our customers achieve, maintain, and automate compliance in the cloud by tying together applicable audit standards to AWS service specific features and functionality
Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US