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Healthcare Navigator Jobs in Indiana (NOW HIRING)

Health Navigator

Winamac, IN ยท On-site

$19.25 - $24.75/hr

By partnering with rural primary care doctors, we reinforce the importance of trust and ... The Health Navigator's role is to make it easier. You will start by developing trusted ...

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Healthcare Navigator information

See Indiana salary details

$13

$22

$33

How much do healthcare navigator jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for healthcare navigator in Indiana is $22.74, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.71 per hour, depending on experience, location, and employer.

What is a healthcare navigator?

Healthcare Navigators are professionals who help individuals understand and access health insurance coverage and healthcare services. They assist with enrolling in health insurance plans, explain benefits and eligibility, and provide guidance through complex healthcare systems. Navigators often work for government agencies, non-profits, or healthcare organizations and are trained to provide unbiased information. Their main goal is to ensure people receive the coverage and care they need while helping them overcome barriers related to cost, language, or bureaucracy.

How does a healthcare navigator typically collaborate with patients and healthcare providers to resolve barriers to care?

Healthcare Navigators work closely with both patients and healthcare providers to identify and address barriers such as insurance issues, appointment scheduling, or understanding treatment plans. They frequently communicate with medical staff to clarify patient needs and coordinate care, while providing ongoing support and education to patients. Navigators often act as advocates, ensuring that patients receive timely services and understand their healthcare options, which requires strong interpersonal and problem-solving skills. This collaborative approach helps improve patient outcomes and streamlines the care process for everyone involved.

What are the key skills and qualifications needed to thrive as a healthcare navigator, and why are they important?

To thrive as a Healthcare Navigator, you need a solid understanding of healthcare systems, insurance processes, and patient advocacy, often supported by a degree in social work, public health, or a related field. Familiarity with case management software, electronic health records (EHRs), and healthcare regulations is typically required. Strong interpersonal communication, cultural competency, and problem-solving abilities help professionals build trust and effectively guide clients through complex healthcare options. These skills are crucial for ensuring patients receive appropriate care, overcome barriers, and achieve better health outcomes.

What is the difference between Healthcare Navigator vs Patient Advocate?

AspectHealthcare NavigatorPatient Advocate
CredentialsCertifications like Certified Healthcare Navigator or relevant trainingCertifications such as Certified Patient Advocate or related credentials
Work EnvironmentHospitals, clinics, insurance companies, community health programsHospitals, legal settings, community organizations, healthcare facilities
Employer & IndustryHealthcare providers, insurance companies, government programsHealthcare facilities, legal firms, nonprofit organizations
Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsDifferences in advocacy scope, duties, and certification

Healthcare Navigators primarily assist patients in understanding healthcare options and insurance, often working within healthcare organizations or insurance companies. Patient Advocates focus on representing and supporting patients' rights and needs, sometimes in legal or hospital settings. While both roles require knowledge of healthcare systems and certifications, Navigators tend to focus on guidance and enrollment, whereas Advocates emphasize patient rights and legal support.

How much do healthcare navigators make?

Healthcare navigators in Florida typically earn between $35,000 and $50,000 annually, depending on experience, location, and employer. They often work in healthcare settings or community organizations, assisting patients with insurance enrollment and healthcare access, and may require certification or training.

How to become a certified healthcare navigator?

To become a certified healthcare navigator, individuals typically need to complete a training program approved by the Department of Health and Human Services, which covers health insurance options and enrollment procedures. After training, candidates must pass a certification exam to demonstrate their knowledge and may need to complete ongoing education to maintain certification.

What qualifications do you need to be a healthcare navigator?

Healthcare navigators typically need a high school diploma or equivalent, with some roles requiring postsecondary education or certifications in health or social services. Strong communication, organizational skills, and knowledge of healthcare systems are important, and some positions may require specific certifications or training programs.

What cities in Indiana are hiring for Healthcare Navigator jobs?

Cities in Indiana with the most Healthcare Navigator job openings:

Infographic showing various Healthcare Navigator job openings in Indiana as of August 2026, with employment types broken down into 3% As Needed, 66% Full Time, 16% Part Time, and 15% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $47,292 per year, or $22.7 per hour.

Community Health Navigator

Fort Wayne, IN โ€ข On-site

$19.25 - $25/hr

Full-time

Posted 7 days ago


Job description

Neighborhood Health – Community Health Navigator

At Neighborhood Health, we’re passionate about our mission to provide a kind and caring premiere workforce. Our team-based approach to comprehensive patient care creates a challenging and rewarding work environment where you have a direct role in helping members of our community receive quality medical services they can afford. And that’s something you can feel good about. 

As a member of our growing team, you will feel at home in a fun and diverse community of healthcare professionals. Our goal is simple: improving access to healthcare in our community and surrounding areas.  Due to expansion, Neighborhood Health is looking to add a Community Health Navigator to our team.  Together, we are all committed to building healthier communities by delivering comprehensive, quality health care with compassion and respect.  

As a Community Health Navigator, you will:

  • Establishes trusting relationships with patients and their families while providing general support and encouragement from a trauma-informed care perspective.
  • Conducts “in-reach” activities with current health center patients to help patients navigate and access community resources and adopt healthy behaviors.
  • Conduct communication and follow up for medical personnel and the health organization.
  • Provide enrollment assistance (including but not limited to completing coverage applications, gathering required documentation, and troubleshooting the enrollment process) for uninsured children and adults to access subsidized, low-cost and/or free health insurance programs.

Requirements:

  • Minimum of one year experience working with the public in a customer service or general office role.  Prefer medical or social service experience.  At least two years of relevant driving experience within the past five years required.  Must be dependable and responsible for performance and commitments.

Education Requirements:

  • High School diploma or GED. Associates or Bachelors degree in related field preferred. Successful completion of a formal Community Health training program is preferred.  This training will be a mandatory requirement for all CHNs employed with NHC. 

Neighborhood Health is an Equal Opportunity Employer. Neighborhood Health does not exclude people or treat them differently for any aspect of the organization because of race, color, national origin, age, disability (physical or mental), or sex (including sexual orientation).

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at 260-458-2641.