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Healthcare Customer Service Remote Jobs Jobs (NOW HIRING)

Teleperformance

Healthcare Customer Service Representative

$17.50 - $20.75/hr

... Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. * Connect with customers via phone/email/chat ...

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Healthcare Customer Service Remote Jobs information

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How much do healthcare customer service remote jobs jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for healthcare customer service remote jobs in the United States is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.47 per hour, depending on experience, location, and employer.

Healthcare Customer Service Representative - Prior Authorization

Managed Staffing

RI • Remote

$17.90/hr

Contractor

Re-posted 8 days ago

Job description

Healthcare CSR/Pharmacy Technician – Remote (Work from Home)


Location: Anywhere in the U.S. | Pay: $17.90/hr (W-2)

Hiring Pharmacy Technicians I to provide excellent customer service in a high-volume call center environment. This fully remote role supports the prior authorization process for members and providers, maintaining accurate documentation and escalating clinical questions to pharmacists as needed.

Key Responsibilities:

  • Handle inbound calls professionally from members, providers, and healthcare stakeholders.

  • Support prior authorization approvals and denials using established criteria.

  • Maintain timely, accurate documentation of all interactions.

  • Escalate clinical decisions to pharmacists as appropriate.

  • Use Microsoft Teams, Outlook (required), and Word/Excel (helpful) daily.

Requirements:

  • High School diploma or GED.

  • 1+ year of pharmacy technician or administrative support experience (preferred).

  • Pharmacy Technician certification preferred but not required; trainee license acceptable.

  • Strong customer service, verbal and written communication, and advanced computer skills.