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Health Service Associate Jobs in New York (NOW HIRING)

Customer Service Associate As a Customer Service Associate (CSA), you are the friendly face that ... These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan ...

Customer Service Associate

Orange, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face ... These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership ...

Customer Service Associate

Wayne, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face ... These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership ...

Client Service Associate

Greenwich, CT · On-site

$35K - $61K/yr

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support ... Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance ...

Customer Service Associate

Passaic, NJ · On-site

$16.50 - $20.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face ... These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership ...

Customer Service Associate

Union, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face ... These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership ...

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Health Service Associate information

What is a health service associate?

A Health Service Associate is a professional who supports healthcare operations by performing administrative and clerical tasks in medical settings such as hospitals, clinics, or doctors' offices. Their responsibilities often include scheduling appointments, maintaining patient records, handling billing and insurance paperwork, and assisting patients with their inquiries. They play a key role in ensuring that healthcare facilities run smoothly and that patients have a positive experience. Health Service Associates do not provide direct medical care, but their work is essential to the overall healthcare delivery process.

What are the key skills and qualifications needed to thrive as a health service associate, and why are they important?

To thrive as a Health Service Associate, you need a solid understanding of healthcare procedures, basic medical terminology, and often a relevant associate degree or certification. Familiarity with practice management software, electronic health records (EHRs), and scheduling systems is typically required. Outstanding interpersonal skills, attention to detail, and the ability to multitask help you provide excellent patient service and support to healthcare teams. These competencies ensure efficient operations, accurate record-keeping, and a positive experience for both patients and providers.

What are some common challenges health service associates face when working with diverse patient populations?

Health Service Associates often interact with patients from varied cultural, linguistic, and socioeconomic backgrounds. A common challenge is ensuring clear communication and understanding patient needs despite potential language barriers or health literacy gaps. Associates must be adaptable, empathetic, and resourceful, often collaborating with interpreters, social workers, or other healthcare professionals to provide comprehensive support. Ongoing training in cultural competency and patient-centered care helps address these challenges and improve service quality.

What is the difference between Health Service Associate vs Medical Assistant?

AspectHealth Service AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, long-term care facilitiesClinics, outpatient settings, hospitals
Job DutiesPatient support, administrative tasks, basic clinical dutiesClinical tasks, patient intake, assisting physicians

Health Service Associates and Medical Assistants share similar environments and credentials, but Medical Assistants typically perform more clinical procedures and direct patient care. Both roles support healthcare teams but differ in scope and specific responsibilities.

What cities in New York are hiring for Health Service Associate jobs?

Cities in New York with the most Health Service Associate job openings:

Resident Service Associate

Freehold, NJ • On-site

CentraState Healthcare System
Health Care and Social Assistance • 1 - 5K employees

$15.75 - $21/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago


Key responsibilities

  • Assist residents with daily living activities, including personal care and transfers.

  • Help with meal services and participate in maintaining residents' nutritional and hydration needs.

  • Report concerns or changes in resident status to the RN/LPN and assist with resident supervision and medication administration.


CentraState Healthcare System rating

5.9

Company rating: 5.9 out of 10

Based on 15 frontline employees who took The Breakroom Quiz


Job description

Overview

Monmouth Crossing - part of the CentraState Healthcare System- is an award-winning assisted living facility that offers residents the comforts and privacy of home without the responsibilities.  For the past seven years, Monmouth Crossing has earned advanced standing distinction from the New Jersey Department of Health and Senior Services and the Health Care Association of New Jersey.  Our resident and family satisfaction scores consistently rank in the top 5 percent nationally according to Holleran scores.

Monmouth Crossing has an employment opportunity available for a Resident Service Associate (RSA). The Resident Service Associate supports licensed nursing personnel by assisting residents with daily living activities, helping with meals, and maintaining the cleanliness and sanitation of residents' living areas to ensure a safe and comfortable environment.

Responsibilities
  • Provides considerate respectful care focused upon the residents' individual needs.
  • Affirms the Resident's right to make decisions regarding his/her medical care, including the decision to discontinue treatment, to the extent permitted by law.
  • Demonstrates the ability to obtain information and interpret information in terms of the needs of the age of the Residents cared for.
  • Demonstrates an understanding of the range of care needed based on the age of the Residents cared for.
  • Demonstrates knowledge of growth, development and/or adult health throughout the life span as appropriate to the job performed.
  • Successfully completes life-span education as appropriate.
  • Provides Resident supervision and/or assistance during self-administration of medications and documents accurately.
  • Assists in personal resident care and transfers as necessary.
  • Performs light housekeeping duties efficiently.
  • Reports concerns or a change in resident status to the RN/LPN.
  • Assists with resident meal services and participates in the maintenance of the nutritional and hydration needs of the resident.
  • Notifies nurse immediately of residents having pain/discomfort.
  • Verbalizes understanding that pain management is a priority to Resident and nurse.
  • Provides partial and complete care and transfers residents as necessary.

#ind-cs

#li-csta

Qualifications
  • High school diploma or equivalent preferred.
  • Previous related experience preferred.
  • NJ CNA or CHHA required.
  • CPR certification required within three months of hire.
  • Dementia Capable Care Specialist Certification required within 30 days of hire.
  • Strong professional, organizational, and interpersonal skills to effectively relate with all members of the healthcare team.
About Us

CentraState Healthcare System, in partnership with Atlantic Health System, is a fully accredited, not-for-profit, community-based health system dedicated to providing comprehensive health services in central New Jersey. Beyond offering a wide range of advanced diagnostic and treatment options, CentraState is committed to being a valuable health partner, focusing on disease prevention, promoting healthy behaviors, and helping individuals of all ages live well.

Located in Freehold, CentraState includes a 284-bed acute-care hospital, a dynamic health and wellness campus, two award-winning senior living communities, a charitable foundation, and convenient satellite health pavilions. These pavilions offer primary care, specialty physician practices, and access to outpatient services such as lab work and physical therapy.

CentraState is proud to be among the less than two percent of hospitals nationwide to earn Magnet designation for nursing excellence five times. Additionally, it has been recognized as a Great Place to Work-Certified Company by Great Place to Work for four consecutive years.

Joining CentraState means becoming part of a pioneering healthcare facility committed to high-quality, patient-focused care. We invite you to make a difference in our community and advance your career with us. We support our employees with work/life balance initiatives, tuition assistance, career advancement opportunities, and more.

Discover why our employees love their jobs and being part of the CentraState family!

CentraState Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members.

What We Offer:

  • Medical, Dental, Vision, Prescription Coverage (30 hours per week or above for full-time and part-time team members)
  • Life & AD&D Insurance
  • Long-Term Disability (with options to supplement)
  • 403(b) Retirement Plan with employer match
  • 401(a) Retirement Plan with employer contribution
  • PTO
  • Tuition Reimbursement
  • Well-Being Rewards
  • Employee Assistance Program (EAP)
  • Fertility Coverage, Healthy Pregnancy Program
  • Flexible Spending & Commuter Accounts
  • Pet, Home & Auto, Identity Theft and Legal Insurance
  • Growth Opportunity and Workforce Development Initiatives
  • Continuing Education / Onsite Training
  • A warm, welcoming company culture based upon mutual respect and a collaborative goal of providing excellent patient care
  • Concierge Services with Work & Family Benefits
  • Magnet recognized healthcare facility

 

Compensation Range: $19.50 - $31.20 per hour

 

The compensation above reflects the established range from CentraState Healthcare System (CSHS) for this position at the time the job was posted. CSHS considers many factors to determine compensation, including education, experience, skills, licenses, certification, and training.  As such, team member compensation may fall outside this range. 

Additionally, the compensation range reflects base salary and does not include extra shift rates or incentives tied to quality, productivity, etc., as applicable.

The benefits outlined also reflect CSHS' policy at the time of posting.  Benefits as are made available to other similarly situated team members of CSHS, although participation is at all times in accordance with and subject to the eligibility and other provisions of such plans and programs. CSHS may modify its benefits plans or programs at any time.

CSHS is proud to comply with all pay equity and pay transparency laws.

Employment Type: OTHER

What CentraState Healthcare System employees say

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