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Health Partners Triage Rn Jobs in Minnesota (NOW HIRING)

Allina Health

RN Triage

Minneapolis, MN · On-site

Allina Health is a not-for-profit health system that cares for individuals, families and ... Partners with others to effect change and generate positive outcomes through knowledge of the ...

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Health Partners Triage Rn information

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How much do health partners triage rn jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for health partners triage rn in Minnesota is $36.85, according to ZipRecruiter salary data. Most workers in this role earn between $30.14 and $42.16 per hour, depending on experience, location, and employer.

What is a Health Partners Triage RN?

A Health Partners Triage RN is a registered nurse who works for Health Partners, typically handling patient inquiries over the phone or online. Their primary responsibility is to assess patients' symptoms, provide medical advice, and determine the urgency of care needed. They help patients decide whether they need to visit a clinic, go to the emergency room, or manage symptoms at home. Triage RNs use clinical guidelines and their nursing judgment to prioritize patient care and ensure timely medical attention.

What are the key skills and qualifications needed to thrive as a Health Partners Triage RN?

To thrive as a Health Partners Triage RN, you need a current RN license, strong clinical judgment, and expertise in telephone triage protocols. Familiarity with electronic health record systems, clinical decision support tools, and triage software is typically required. Exceptional communication, critical thinking, and problem-solving skills help you assess symptoms and provide clear advice remotely. These competencies are vital for ensuring patient safety, accurate assessments, and effective care coordination in a telehealth environment.

What are some common challenges Health Partners Triage RNs face when assessing patients over the phone?

Health Partners Triage RNs often encounter the challenge of accurately evaluating patient symptoms without a physical examination. This requires strong listening skills, the ability to ask targeted questions, and familiarity with protocols to prioritize patient care needs. Additionally, these nurses must remain calm and clear when guiding patients who may be anxious or have difficulty describing their symptoms. Collaborating with other clinicians and maintaining thorough documentation are also essential to ensure continuity and quality of care.

What is the difference between Health Partners Triage Rn vs Health Partners Nurse Case Manager?

AspectHealth Partners Triage Rn
CertificationsRegistered Nurse (RN) license, possibly additional triage certifications
Work EnvironmentPhone-based patient triage, healthcare call centers, telehealth settings
Employer & IndustryHealth insurance companies, healthcare providers, telehealth services
Primary RoleAssess patient symptoms remotely, provide medical advice, determine urgency

Health Partners Triage Rn focuses on remote patient assessment and advice via phone, while Health Partners Nurse Case Managers typically coordinate ongoing patient care, manage treatment plans, and work directly with healthcare providers. Both roles require RN licensure, but their daily responsibilities and work settings differ significantly.

Infographic showing various Health Partners Triage Rn job openings in Minnesota as of August 2026, with employment types broken down into 17% Locum Tenens, 17% As Needed, 49% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $76,658 per year, or $36.9 per hour.

Supervisor - Triage Advisor Contact Center (RN)

Saint Paul, MN • On-site

Fairview Health Services
Health Care and Social Assistance • 10K+ employees
Learn more about Fairview Health Servicesexternal

$89K - $127K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Fairview Health Services rating

7.7

Company rating: 7.7 out of 10

Based on 253 frontline employees who took The Breakroom Quiz

Job description

Job Overview

Are you ready to use your nursing skills and continue making a difference while not having to be full time or needing to face the physical demands of a hospital or clinic nurse role? On the Telephone Triage Nurse Line Advisor Team with Fairview, that's what we do! Join other nursing professionals in an encouraging environment where we support each other. We are adding new positions due to growth.

The Triage Team Supervisor provides operational and clinical leadership for the Triage Advisor Contact Center, overseeing RN triage staff, daily workflow, quality standards, productivity, customer service, and process improvement initiatives. The role combines people leadership, call center operations, clinical expertise, data analysis, and customer service excellence to ensure effective and efficient patient access and triage services.

Schedule: This opening is 1.0 FTE (80 hours per two weeks) on our DAY/EVENING shift with an EVERY OTHER weekend rotation. (Weekdays: Evenings, Every other weekend: Days)

Key Responsibilities
  • Maintain personal clinical competency by periodically assisting customers.
  • Supervise daily triage team operations and staff performance.
  • Monitor workflow, productivity, quality metrics, and clinical protocol adherence.
  • Train, coach, educate, and develop triage staff.
  • Implement process improvements and operational changes.Review productivity reports and manage performance expectations.
  • Provide triage support and cover staffing shortages when necessary.
  • Collaborate with providers, physicians, and the director.
  • Address customer service concerns and initiate service recovery efforts.
  • Analyze, collect, and report operational and clinical data.
  • Review, update, and educate staff on clinical guideline and protocol changes.
  • Coordinate staff assignments based on scope of practice and competency.
Required Qualifications
  • B.S./B.A. or related work experience in a clinical setting.
  • 3 years clinic or triage RN work experience
  • 1 year supervisory experience
  • MN Registered Nurse (RN) License and
  • WI Registered Nurse (RN) License within 120 Days
Preferred Qualifications
  • M.A./M.S.
  • 4 years management experience
  • 1 year call center experience
  • Basic Life Support (American Heart Assoc or Red Cross)
Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more!

Compensation Disclaimer

The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience,and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

$89,980.80- $127,025.60 Annual

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About Fairview Health Services

Sourced by ZipRecruiter

Fairview Health Services is an industry-leading, award-winning nonprofit that offers an entire network of healthcare services. Fairview is one part of M Health Fairview, a partnership between the University of Minnesota, M Physicians and Fairview Health Services. Together, we combine the University's deep history of clinical innovation and training with Fairview's extensive roots in community medicine. Our care portfolio includes community hospitals, academic hospitals, primary and specialty care clinics, senior facilities, facilitated living centers, rehabilitation centers, home health care services, counseling, pharmacies and benefit management services.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

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