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Health Insurance Jobs in Arkansas (NOW HIRING)

We are seeking a Spanish-speaking Licensed Health Insurance Agent . As a key member of our team, you will be responsible for providing exceptional service to clients, assisting with health insurance ...

We are seeking a Licensed Life and Health Insurance Specialist who will play a vital role in educating and guiding customers to select the insurance policies that best meet their needs. To be ...

HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of ...

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Health Insurance information

See Arkansas salary details

$26.5K

$71K

$128.6K

How much do health insurance jobs pay per year?

As of Aug 21, 2026, the average yearly pay for health insurance in Arkansas is $71,021.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $82,700.00 per year, depending on experience, location, and employer.

What is a health insurance professional?

Health insurance professionals are individuals who work in the health insurance industry, helping people and organizations understand, purchase, and manage health insurance policies. Their roles can include explaining different health plans, assisting with claims, ensuring compliance with regulations, and providing customer support. They may work for insurance companies, as brokers, or for healthcare providers, and play a key role in making sure clients receive the coverage and benefits they need.

What are the key skills and qualifications needed to thrive as a health insurance specialist?

To thrive as a Health Insurance Specialist, you need a solid understanding of medical billing, coding procedures, and insurance regulations, often supported by a relevant certification such as Certified Professional Coder (CPC) or Certified Coding Specialist (CCS). Familiarity with claims processing software, electronic health records (EHR) systems, and industry-specific databases is essential. Attention to detail, problem-solving, and strong communication skills help specialists resolve discrepancies and assist clients effectively. These skills ensure accurate claim management, regulatory compliance, and excellent customer service in a complex, fast-paced industry.

What are some common challenges faced by professionals working in health insurance, and how can they be managed?

Professionals in health insurance often encounter challenges such as navigating complex regulations, addressing customer concerns about coverage, and keeping up with frequent policy updates. Managing these challenges requires strong attention to detail, effective communication skills, and ongoing training on industry changes. Working collaboratively with underwriters, claims specialists, and regulatory teams helps ensure accurate policy administration and responsive customer service.

What is the difference between Health Insurance vs Claims Adjuster?

AspectHealth InsuranceClaims Adjuster
Required CredentialsLicenses, certifications (e.g., health insurance licenses)Licenses, insurance adjuster certifications
Work EnvironmentOffice, healthcare settings, remoteInsurance companies, fieldwork, office
Industry UsageHealthcare, insurance providersInsurance claims processing, property & casualty
Common Search/ComparisonUnderstanding health coverage optionsEvaluating insurance claims and settlements

Health Insurance professionals focus on providing and managing health coverage plans, while Claims Adjusters evaluate insurance claims to determine coverage and settlement amounts. Both roles require insurance-related certifications and work within the insurance industry, but their daily tasks and environments differ significantly.

What are the most commonly searched types of Health Insurance jobs in Arkansas?

The most popular types of Health Insurance jobs in Arkansas are:

What cities in Arkansas are hiring for Health Insurance jobs?

Cities in Arkansas with the most Health Insurance job openings:

Infographic showing various Health Insurance job openings in Arkansas as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 14% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $71,021 per year, or $34.1 per hour.

Spanish Licensed Health Insurance Agent

MCI Careers

AR โ€ข Remote

$21 - $23/hr

Full-time

Re-posted 24 days ago


Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a Spanish-speaking Licensed Health Insurance Agent. As a key member of our team, you will be responsible for providing exceptional service to clients, assisting with health insurance inquiries, and guiding customers through the process of selecting and enrolling in health plans. This position requires a deep understanding of health insurance products, along with the ability to communicate complex information clearly and efficiently in Spanish.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Provide information to customers about various healthcare options and insurance policies.
  • Help customers choose the appropriate insurance policy that fits their needs.
  • Engage with customers to understand their requirements and provide relevant solutions.
  • Ensure that all activities and advice comply with insurance regulations and company policies.
  • Deliver high-quality service to ensure customer satisfaction and retention.
  • Respond to customer inquiries regarding coverage, benefits, claims, and other insurance-related questions.
  • Maintain accurate and up-to-date customer information and documentation.
  • Keep abreast of changes in insurance regulations, healthcare policies, and market trends to provide accurate and current information to customers.
  • Promote various insurance products and services to meet sales targets and business objectives.
  • Resolve any concerns that customers may have with their insurance policies.
  • Work closely with other team members and departments to ensure a cohesive customer service and policy management approach.
  • Participate in ongoing training and professional development to maintain licensure and improve skills.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the following qualities:

  • High school diploma or GED
  • Must hold a valid Healthcare Insurance License
  • Previous call center experience is preferred.
  • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
  • Excellent oral and written communication skills.
  • Strong organizational abilities and interpersonal skills.
  • Flexible schedule, strong analytical and problem-solving skills, and the ability to multitask effectively.
  • Capable of functioning efficiently in a fast-paced environment.
  • Dependable in completing assignments and maintaining attendance.

Requirements:

  • A wired Ethernet connection with at least 20 Mbps download and 10 Mbps upload speeds (wireless connections are not allowed)
  • Two 21" monitors are needed.
  • A hard-wired broadband Internet connection via DSL, Cable, or Fiber Optic is required.
  • Wireless connections, including encrypted ones, are not allowed for accessing the client's Work at Home systems.
  • You must provide your own headset. Specific models will be recommended during the interview process.

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

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