1

Health Insurance Case Management Jobs in Michigan

Case Manager

West Bloomfield, MI

$18.50 - $24/hr

... care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations ... Medicare and Medicaid regulations and case management principles * Medical ethics and legal ...

Case Manager

Clinton Township, MI

$19.75 - $25.50/hr

... care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations ... Knowledge of Medicare and Medicaid regulations and case management principles * Knowledge of ...

Case Manager

West Bloomfield, MI

$18.50 - $24/hr

... care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations ... Certification in Case Management (CCM) by the Commission for Case Management Certification (CCMC ...

Case Manager

Wyandotte, MI

$18.75 - $24/hr

... care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations ... Knowledge of Medicare and Medicaid regulations and case management principles * Knowledge of ...

Case Manager

West Bloomfield, MI

$18.50 - $24/hr

... care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations ... Knowledge of Medicare and Medicaid regulations and case management principles * Knowledge of ...

Case Manager

Detroit, MI

$19.75 - $25.50/hr

... care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations ... Certification in Case Management (CCM) by the Commission for Case Management Certification (CCMC ...

Case Manager

Detroit, MI

$19.75 - $25.50/hr

... care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations ... Knowledge of behavior change theory, Medicare and Medicaid regulations, and case management ...

Case Manager

West Bloomfield, MI

$18.50 - $24/hr

... care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations ... Knowledge of behavior change theory, Medicare and Medicaid regulations, and case management ...

Case Manager

Southfield, MI

$18.25 - $23.50/hr

... care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations ... Knowledge of medical ethics and legal implications related to case management * Understanding of ...

Case Manager

West Bloomfield, MI

$18.50 - $24/hr

... care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations ... Knowledge of Medicare and Medicaid regulations and case management principles * Knowledge of ...

Case Manager

West Bloomfield, MI

$18.50 - $24/hr

... care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations ... Knowledge of Medicare and Medicaid regulations and case management principles * Knowledge of ...

Case Manager

Detroit, MI

$18.75 - $24.25/hr

... care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations ... Knowledge of behavior change theory, Medicare and Medicaid regulations, and case management ...

Showing results 21-40

Health Insurance Case Management information

See Michigan salary details

$12

$21

$37

How much do health insurance case management jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for health insurance case management in Michigan is $21.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $23.46 per hour, depending on experience, location, and employer.

What is health insurance case management?

Health insurance case management is a collaborative process where a case manager helps individuals with complex health needs navigate their insurance benefits and access appropriate medical care. Case managers work with patients, healthcare providers, and insurance companies to ensure that patients receive the necessary treatments while managing costs and adhering to policy guidelines. They may assist with coordinating care, authorizing services, and providing support during treatment or recovery. The goal is to improve health outcomes and enhance the efficiency of care delivery.

How does a health insurance case manager typically collaborate with healthcare providers and policyholders?

Health Insurance Case Managers regularly serve as liaisons between policyholders, healthcare providers, and insurance companies. They coordinate care by reviewing medical records, authorizing treatments, and ensuring that care plans align with coverage policies. Effective communication and problem-solving are essential, as they often work with doctors, nurses, and social workers to advocate for the patient’s best interests while managing costs. Regular team meetings and case conferences are common, providing opportunities to discuss complex cases and develop strategies for improved outcomes.

What are the key skills and qualifications needed to thrive as a health insurance case manager, and why are they important?

To thrive as a Health Insurance Case Manager, you need a background in healthcare or nursing, familiarity with insurance regulations, and strong analytical skills, often supported by a degree in health-related fields and certifications such as CCM (Certified Case Manager). Proficiency with case management software, claims processing systems, and electronic health records is typically required. Excellent communication, problem-solving, and organizational skills help in coordinating care and advocating for patients. These competencies are crucial to ensure effective care management, compliance, and optimal outcomes for both clients and insurers.

What is the difference between Health Insurance Case Management vs Health Insurance Claims Processing?

AspectHealth Insurance Case ManagementHealth Insurance Claims Processing
CredentialsCertifications like CCM or CHCM often preferredTypically no specific certifications required
Work EnvironmentCollaborative, patient-focused, often in healthcare or insurance officesAdministrative, data entry, and review in insurance companies or claims centers
Job FocusCoordinating patient care, managing complex cases, ensuring appropriate servicesReviewing, processing, and approving insurance claims for payment

Health Insurance Case Management involves coordinating patient care and managing complex cases, often requiring specialized certifications. In contrast, Health Insurance Claims Processing focuses on administrative review and approval of claims, with less emphasis on direct patient interaction. Both roles are essential in the insurance industry but serve different functions and require different skill sets.

Infographic showing various Health Insurance Case Management job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $44,882 per year, or $21.6 per hour.

Case Manager

West Bloomfield, MI

Henry Ford Health
Health Care and Social Assistance • 10K+ employees

$18.50 - $24/hr

Full-time

Posted 18 days ago


Henry Ford Health rating

7.0

Company rating: 7.0 out of 10

Based on 578 frontline employees who took The Breakroom Quiz


Job description

Company Description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.
Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.
Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

GENERAL SUMMARY:

The Case Manager is a member of the hospital or specialty-based patient-centered care team or treatment team responsible for the collaborative practices of identification, assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual's and family's health care needs. The goals of the case manager are to promote patient safety, quality of care and cost-effective outcomes. The case manager provides effective discharge planning services that support a safe transition to the next level of care and addresses the needs of patients who have experienced a critical event or diagnosis that requires management strategies to optimize health outcomes along the care continuum. 

Qualifications

EDUCATION REQUIRED:

  • Bachelor's degree in Nursing or Master's degree in Social Work

EXPERIENCE REQUIRED:

  • Minimum 3 years of clinical experience
  • Experience in discharge planning, home health care, rehabilitative medicine, or managed care preferred

REQUIRED SKILLS & COMPETENCIES:

  • Excellent verbal communication and written documentation skills
  • Excellent customer service and interpersonal skills with ability to interact with internal and external customers at all organizational levels
  • Strong problem-solving, analytical, and decision-making skills
  • Strong computer skills and technical knowledge
  • Strong organizational, planning, and implementation skills with ability to manage multiple complex patient needs simultaneously
  • Strong sense of compassion with ability to successfully advocate for patients and families

REQUIRED KNOWLEDGE:

  • Preventive service guidelines and clinical practice guidelines
  • Behavior change theory
  • Medicare and Medicaid regulations and case management principles
  • Medical ethics and legal implications related to case management
  • Social determinants of health and their impact on patient wellbeing
  • Community resources and ability to facilitate services for diverse populations

CERTIFICATIONS/LICENSURES REQUIRED:

  • Registered Nurse (RN) or Licensed Social Worker (LMSW) with valid, unrestricted State of Michigan license

CERTIFICATIONS/LICENSURES PREFERRED:

  • Certification in Case Management (CCM) by the Commission for Case Management Certification (CCMC)
  • Accredited Case Manager (ACM) by the American Case Management Association


What Henry Ford Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Henry Ford Health logo

About Henry Ford Health

Sourced by ZipRecruiter

Henry Ford Health provides a full continuum of services from Primary and Preventative care, to Complex and Cpecialty care, Health Insurance, a full suite of home health offerings, Virtual care, Pharmacy, Eye care and other Healthcare retail. It is one of the Nation’s leading Academic Medical Centers, recognized for Clinical excellence in Cancer care, Cardiology and Cardiovascular Surgery, Neurology and Neurosurgery, Orthopedics and Sports medicine, and Multi organ transplants. Consistently ranked among the top five NIH funded institutions in Michigan, Henry Ford Health engages in more than 2,000 research projects annually. Equally committed to educating the next generation of Health Professionals, Henry Ford Health trains more than 4,000 Medical students, Residents and fellows every year across 50+ accredited programs. With more than 33,000 valued team members, Henry Ford Health is also among Michigan’s largest and most Diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US