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Head Risk Management Jobs in Pittsfield, IL (NOW HIRING)

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Head Risk Management information

See Pittsfield, IL salary details

$55.7K

$147.7K

$268.1K

How much do head risk management jobs pay per year?

As of Aug 19, 2026, the average yearly pay for head risk management in Pittsfield, IL is $147,655.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,800.00 and $172,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a head risk management, and how can candidates prepare to address them?

A Head of Risk Management often faces challenges such as balancing regulatory compliance with business objectives, managing emerging risks, and fostering a risk-aware culture across departments. Candidates should be prepared to navigate complex regulatory landscapes, communicate effectively with both executive leadership and operational teams, and implement proactive risk assessment frameworks. Staying updated on industry trends and building strong cross-functional relationships are key to successfully mitigating risks and supporting organizational goals.

What are the key skills and qualifications needed to thrive as a head risk management, and why are they important?

To thrive as a Head of Risk Management, you need deep expertise in risk assessment, regulatory compliance, and financial analysis, typically backed by a relevant degree and experience in risk-related roles. Familiarity with risk management frameworks, enterprise risk management (ERM) systems, and certifications like FRM or PRM are highly valued. Strategic thinking, leadership, and strong communication skills set outstanding risk leaders apart. These capabilities are crucial to effectively identify, mitigate, and communicate risks that could impact organizational objectives.

What is the difference between Head Risk Management vs Risk Analyst?

AspectHead Risk ManagementRisk Analyst
CredentialsTypically requires advanced degrees (e.g., MBA, CFA) and extensive experienceUsually requires a bachelor's degree, often with certifications like FRM or CFA
Work EnvironmentStrategic leadership, overseeing risk policies across departmentsData analysis, risk assessment, and reporting within teams
Industry UsageExecutive-level role in finance, banking, insurance, and corporate sectorsOperational role in risk assessment teams across similar industries

The Head Risk Management focuses on strategic oversight and policy development at an executive level, while the Risk Analyst handles detailed risk assessments and data analysis. Both roles are essential in risk management but differ in scope, responsibilities, and seniority.

What does a head of risk management do?

A head of risk management oversees an organization’s risk assessment and mitigation strategies to minimize financial, operational, and compliance risks. They analyze data, develop policies, and coordinate with other departments to ensure risks are managed effectively, often requiring strong analytical skills and industry certifications. This role typically involves leadership, strategic planning, and regular reporting to executive management.

What cities near Pittsfield, IL are hiring for Head Risk Management jobs?

Cities near Pittsfield, IL with the most Head Risk Management job openings:

Head Risk Management jobs near you
Infographic showing various Head Risk Management job openings in Pittsfield, IL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $147,655 per year, or $71 per hour.

Service and Operations Strategy Leader (Hybrid)

Guardianlife

Pittsfield, IL • Hybrid

$132K - $217K/yr

Full-time

Posted 12 days ago

Job description

We are seeking a strategic, collaborative, and innovative leader to drive Service and Operational Strategy for Financial Protection and Retirement Solutions (FPRS). In this role, you will report to the Head of Operational Solutions, and will help shape the roadmap and vision for new business and inforce service, across operations and contact center functions, with a focus on improving customer experience, scalability, and efficiency. This role will identify and advance opportunities across automation, digital and self-service capabilities, differentiated service models, AI-enabled operations, workforce optimization, process redesign, and potential outsourcing models.

Key Responsibilities
  • Assess current-state operations, customer journeys, channel performance, service demand, and cost drivers to identify transformation opportunities.
  • Lead the evaluation and prioritization of automation, digital containment, workflow optimization, and AI-enabled solutions that improve speed, quality, consistency, and customer experience.
  • Partner with technology, customer experience, finance, and operational leaders to build business cases, roadmaps, and implementation plans.
  • Evaluate potential outsourcing, managed service, nearshore/offshore, and hybrid delivery models, including service design, vendor capabilities, cost-benefit analysis, risk management, governance, and transition planning.
  • Define operating model requirements, including roles, governance, workforce impacts, process ownership, controls, change management, and performance management routines.
  • Establish KPIs and success measures for transformation initiatives
  • Lead cross-functional workshops and executive-level discussions to align stakeholders, resolve tradeoffs, and advance strategic decisions.
  • Monitor market trends, emerging technologies, competitive practices, and customer behavior shifts to keep the operations strategy future-ready.
You are:
  • Transformative: Demonstrated experience developing long-term strategies, transformation roadmaps, operating models, and business cases for complex service organizations.
  • Customer-focused: Experience identifying and implementing automation, self-service, digital service, workflow, or AI-enabled capabilities in an operational environment.
  • Analytical: Ability to analyze operational, financial, workforce, and customer data to identify opportunities, quantify impact, and influence strategic decisions.
  • Collaborative and able to influence: Proven ability to lead cross-functional initiatives, manage ambiguity, and drive alignment across teams with competing priorities.
  • Strong communicator: ability to simplify complex topics, develop compelling narratives, and present recommendations to senior leaders.
  • Commercially oriented: Strong financial and commercial acumen, including cost modeling, ROI analysis, vendor evaluation, and benefits realization.
You have:
  • 8+ years of experience in operations strategy, service transformation, management consulting, business process improvement, or a related field.
  • Background in customer experience, service design, or enterprise transformation.
  • Experience with contact center platforms, workforce optimization tools, conversational AI, virtual agents, automation solutions, etc.
  • Experience designing outsourced, co-sourced, offshore, nearshore, or managed service operating models.
  • Experience in regulated or high-complexity service environments where risk, compliance, privacy, and operational controls are critical.
  • Bachelors degree required, MBA or other advanced degree preferred
You will:
  • Help shape the modernization of our service and operating model
  • Develop deep understanding of FPRS businesses, workflows, and processes
  • Will partner closely with operations leadership, contact center leaders, customer experience, workforce management, technology, procurement, and change management teams
  • Be coached and supported by experienced leaders while being empowered to drive new thinking and challenge the status quo

Salary Range:

$132,420.00 - $217,545.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.


Our Promise


At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.


Inspire Well-Being


As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits.Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.


Equal Employment Opportunity


Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.


Accommodations


Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MyHR@glic.com. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.


Visa Sponsorship


Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.


Notice Regarding Guardian's Use of Artificial Intelligence in Recruitment

As part of Guardian's job application process, Guardian may use artificial intelligence tools ("AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian's jobs website (Careers at Guardian at https://www.guardianlife.com/careers). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues.

Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian's use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to MyHR@glic.com, making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian's document retention policy, a copy of which you may request via MyHR@glic.com.

Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here.


Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

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