Head of Brakewise
Woburn, MA · On-site
Establish customer success processes, reporting, and feedback programs. * Lead customer reviews and ... As Head of Brakewise, you will play a critical role in bringing AI-driven brake intelligence to ...
Head of Brakewise
Woburn, MA · On-site
Establish customer success processes, reporting, and feedback programs. * Lead customer reviews and ... As Head of Brakewise, you will play a critical role in bringing AI-driven brake intelligence to ...
Head of Brakewise
Woburn, MA · On-site
Establish customer success processes, reporting, and feedback programs. * Lead customer reviews and ... As Head of Brakewise, you will play a critical role in bringing AI-driven brake intelligence to ...
Quick apply
Head of Brakewise
Woburn, MA · On-site
Establish customer success processes, reporting, and feedback programs. * Lead customer reviews and ... As Head of Brakewise, you will play a critical role in bringing AI-driven brake intelligence to ...
Facilitating and contributing to the Programs/Portfolio goal setting & tracking, in line with ... Ben Hoogheem - Senior Director, Head of Talent Management As Head of Talent Management at Tessera ...
Facilitating and contributing to the Programs/Portfolio goal setting & tracking, in line with ... Ben Hoogheem - Senior Director, Head of Talent Management As Head of Talent Management at Tessera ...
Facilitating and contributing to the Programs/Portfolio goal setting & tracking, in line with ... Ben Hoogheem - Senior Director, Head of Talent Management As Head of Talent Management at Tessera ...
Facilitating and contributing to the Programs/Portfolio goal setting & tracking, in line with ... Ben Hoogheem - Senior Director, Head of Talent Management As Head of Talent Management at Tessera ...
Head of Partnerships
Boston, MA · On-site
What You'll Do Build and own Kivo's partner program across service providers and software vendors ... , or a head of regulatory at a clinical-stage sponsor. Nice to Have Experience in adjacent ...
Quick apply
Head of Partnerships
Boston, MA · On-site
What You'll Do Build and own Kivo's partner program across service providers and software vendors ... , or a head of regulatory at a clinical-stage sponsor. Nice to Have Experience in adjacent ...
Head of Partnerships
Boston, MA · On-site
What You'll Do • Build and own Kivo's partner program across service providers and software ... or a head of regulatory at a clinical-stage sponsor. Nice to Have • Experience in adjacent ...
Head of Partnerships
Boston, MA · On-site
What You'll Do • Build and own Kivo's partner program across service providers and software ... or a head of regulatory at a clinical-stage sponsor. Nice to Have • Experience in adjacent ...
Head of Loyalty
Chestnut Hill, MA · On-site
$175K - $225K/yr
The Insider program is not only a critical driver for the WS Development portfolio, but is also ... The Head of Loyalty will lead Insider's evolution through strategic leadership, best-in-class ...
Head of Loyalty
Chestnut Hill, MA · On-site
$175K - $225K/yr
The Insider program is not only a critical driver for the WS Development portfolio, but is also ... The Head of Loyalty will lead Insider's evolution through strategic leadership, best-in-class ...
Head of Loyalty
Chestnut Hill, MA · On-site
$175K - $225K/yr
The Insider program is not only a critical driver for the WS Development portfolio, but is also ... The Head of Loyalty will lead Insider's evolution through strategic leadership, best-in-class ...
Quick apply
Head of Loyalty
Chestnut Hill, MA · On-site
$175K - $225K/yr
The Insider program is not only a critical driver for the WS Development portfolio, but is also ... The Head of Loyalty will lead Insider's evolution through strategic leadership, best-in-class ...
Head of Loyalty
Chestnut Hill, MA · On-site
$175K - $225K/yr
The Insider program is not only a critical driver for the WS Development portfolio, but is also ... The Head of Loyalty will lead Insider's evolution through strategic leadership, best-in-class ...
Head of Loyalty
Chestnut Hill, MA · On-site
$175K - $225K/yr
The Insider program is not only a critical driver for the WS Development portfolio, but is also ... The Head of Loyalty will lead Insider's evolution through strategic leadership, best-in-class ...
... implement data-driven programs for advancing social impact. And through the Social Finance ... The Head of Communications will play a crucial role in elevating and modernizing Social Finance ...
Quick apply
... implement data-driven programs for advancing social impact. And through the Social Finance ... The Head of Communications will play a crucial role in elevating and modernizing Social Finance ...
What You'll Do Build and own Kivo's partner program across service providers and software vendors ... , or a head of regulatory at a clinical-stage sponsor. Nice to Have Experience in adjacent ...
What You'll Do Build and own Kivo's partner program across service providers and software vendors ... , or a head of regulatory at a clinical-stage sponsor. Nice to Have Experience in adjacent ...
Head of Science Operations
Billerica, MA · On-site
Reporting directly to the head of AIDD, this is a senior scientific leadership role with direct ... Prior external-facing or partner-facing scientific leadership for platform-scale programs.
Head of Science Operations
Billerica, MA · On-site
Reporting directly to the head of AIDD, this is a senior scientific leadership role with direct ... Prior external-facing or partner-facing scientific leadership for platform-scale programs.
Head of Communications
Boston, MA · On-site
... implement data-driven programs for advancing social impact. And through the Social Finance ... The Head of Communications will play a crucial role in enhancing the visibility of Social Finance ...
Head of Communications
Boston, MA · On-site
... implement data-driven programs for advancing social impact. And through the Social Finance ... The Head of Communications will play a crucial role in enhancing the visibility of Social Finance ...
Head of Finance
Concord, MA · On-site
The Head of Finance is a highly collaborative member of the ITF team, outward looking ... Develop policies and programs to reflect the desired standard of performance for the finance ...
Head of Finance
Concord, MA · On-site
The Head of Finance is a highly collaborative member of the ITF team, outward looking ... Develop policies and programs to reflect the desired standard of performance for the finance ...
Head of Finance
Concord, MA · On-site
The Head of Finance is a highly collaborative member of the ITF team, outward looking ... Develop policies and programs to reflect the desired standard of performance for the finance ...
Head of Finance
Concord, MA · On-site
The Head of Finance is a highly collaborative member of the ITF team, outward looking ... Develop policies and programs to reflect the desired standard of performance for the finance ...
Head of Compliance
Boston, MA · On-site
$185K - $235K/yr
Grand Circle Corporation is seeking its first Head of Compliance to establish and lead a comprehensive compliance program across the organization. Reporting to the Chief People Officer, this leader ...
Head of Compliance
Boston, MA · On-site
$185K - $235K/yr
Grand Circle Corporation is seeking its first Head of Compliance to establish and lead a comprehensive compliance program across the organization. Reporting to the Chief People Officer, this leader ...
Head of Engineering
Boston, MA · On-site
They are seeking a Head of Engineering to provide visionary leadership to scale a multi-site team ... programs and cross-functional teams. • Deep professional background in aerospace, defense ...
Head of Engineering
Boston, MA · On-site
They are seeking a Head of Engineering to provide visionary leadership to scale a multi-site team ... programs and cross-functional teams. • Deep professional background in aerospace, defense ...
... programs, and participating in the greater Boston community. Assistant to the Head of School ... Reports to: Head of School Department: Head of School Office Classification: Non-Exempt, 12 month ...
... programs, and participating in the greater Boston community. Assistant to the Head of School ... Reports to: Head of School Department: Head of School Office Classification: Non-Exempt, 12 month ...
Vice President of Education & Head of Schools
Lancaster, MA · On-site
$150K - $165K/yr
Head of Schools to lead and shape the future of its education programs serving students with complex emotional, behavioral, and learning needs. You will be part of a leadership team deeply committed ...
Vice President of Education & Head of Schools
Lancaster, MA · On-site
$150K - $165K/yr
Head of Schools to lead and shape the future of its education programs serving students with complex emotional, behavioral, and learning needs. You will be part of a leadership team deeply committed ...
Vice President of Education & Head of Schools
Lancaster, MA · On-site
$150K - $165K/yr
Skilled in managing complex programs and teams * Comfortable owning both outcomes and ... Head of Schools . RFKCA offers a compassionate, inclusive company culture and excellent work ...
Vice President of Education & Head of Schools
Lancaster, MA · On-site
$150K - $165K/yr
Skilled in managing complex programs and teams * Comfortable owning both outcomes and ... Head of Schools . RFKCA offers a compassionate, inclusive company culture and excellent work ...
Head Of Programs information
What does a head of programs do?
A Head of Programs is responsible for overseeing the planning, development, and execution of multiple projects or initiatives within an organization. This role involves managing program teams, ensuring alignment with organizational goals, measuring program success, and often reporting progress to senior leadership. The Head of Programs collaborates with various stakeholders to secure resources, mitigate risks, and adapt strategies as needed. Their work is crucial to ensuring that programs are delivered on time, within budget, and with the desired impact.
What are the key skills and qualifications needed to thrive as a head of programs?
To thrive as a Head Of Programs, you need expertise in program management, strategic planning, and budgeting, usually backed by an advanced degree in management or a related field. Familiarity with project management tools, data analysis software, and reporting systems is typically required, along with certifications like PMP or PRINCE2. Strong leadership, stakeholder management, and communication skills distinguish top performers in this role. These abilities are critical for ensuring program success, driving organizational objectives, and maintaining effective team and partner relationships.
What are some common challenges faced by a head of programs when managing multiple projects across different teams?
A Head of Programs often encounters challenges such as balancing competing priorities, ensuring clear communication across diverse teams, and aligning multiple projects with overall organizational goals. Managing resource allocation and timelines can be complex, especially when teams have overlapping needs or dependencies. Additionally, adapting to shifting stakeholder expectations and maintaining high program quality requires strong leadership, strategic thinking, and proactive problem-solving.
What is the difference between Head Of Programs vs Program Manager?
| Aspect | Head Of Programs | Program Manager |
|---|---|---|
| Responsibilities | Oversees multiple projects, sets strategic direction, manages teams, and aligns programs with organizational goals. | Manages individual projects or a set of related projects, ensuring timely delivery and resource coordination. |
| Required Credentials | Typically requires a bachelor’s or master’s degree in a related field, with extensive experience in program management and leadership certifications. | Usually requires a bachelor’s degree, project management certifications (e.g., PMP), and relevant experience. |
| Work Environment | Senior leadership setting, often in non-profit, government, or corporate sectors, with strategic planning responsibilities. | Operational environment, working closely with project teams, stakeholders, and clients to deliver specific projects. |
The Head Of Programs focuses on strategic oversight and leadership of multiple programs, while the Program Manager handles the day-to-day management of individual projects. Both roles require strong project management skills, but the Head Of Programs has a broader, more strategic scope.
What are the most commonly searched types of Of Programs jobs in Massachusetts?
The most popular types of Of Programs jobs in Massachusetts are:
What cities in Massachusetts are hiring for Head Of Programs jobs?
Cities in Massachusetts with the most Head Of Programs job openings:
Job description
About ATI & Brakewise
ATI is transforming the automotive service industry through intelligent inspection technologies, Physical AI, and advanced automation solutions. Our mission is to help automotive service providers operate safer, more efficiently, and more profitably through innovative technology.
Brakewise, an ATI company, is an AI-powered brake intelligence platform designed to improve vehicle safety, enhance service transparency, and help automotive service providers identify and address brake issues more effectively. By delivering actionable brake health insights, Brakewise empowers dealerships, service centers, tire retailers, fleets, and aftermarket providers to improve customer outcomes while creating new service opportunities.
As Brakewise enters a critical growth phase, ATI is seeking a Head of Brakewise to lead the successful launch, market adoption, and operational scaling of the business.
Position Overview
The Head of Brakewise serves as the operational owner of the Brakewise business, responsible for turning a great product into a scalable and successful SaaS platform.
This role sits at the intersection of customers, product, sales, marketing, and operations. The successful candidate will ensure that Brakewise delivers exceptional value to customers while building the processes, partnerships, and operational foundation necessary to support growth.
The Head of Brakewise will work closely with customers to understand their needs, collaborate with ATI's product and engineering teams to guide product development, support go-to-market initiatives, and oversee customer success and business operations. This individual will serve as the voice of the customer within ATI and help ensure that product innovation remains closely aligned with market needs.
The Head of Brakewise will lead the execution of Brakewise's growth strategy, ensuring successful customer onboarding, adoption, retention, and expansion while establishing scalable operating processes that support long-term success. This role will oversee customer-facing functions and partner closely with sales leadership to optimize market penetration, customer outcomes, and recurring revenue growth.
This is a hands-on leadership role for a builder who enjoys launching innovative products, solving problems, working directly with customers, creating scalable processes, and transforming emerging technology into a successful SaaS business.
Key Responsibilities
Business Operations & Growth
Customer Success & Market Adoption
Product Strategy & Voice of Customer
Go-to-Market Strategy & Commercial Execution
Team Leadership & Cross-Functional Execution
Industry Engagement
Requirements
Preferred
Success Metrics
Success in this role will be measured by:
Why Join ATI & Brakewise
This is a unique opportunity to help build and scale an innovative technology business that is reshaping the future of automotive service. As Head of Brakewise, you will play a critical role in bringing AI-driven brake intelligence to market while building a business that improves safety, transparency, and operational performance for customers across the automotive ecosystem.
If you are passionate about building products, solving customer problems, creating scalable businesses, and bringing innovative technology to market, we'd love to hear from you.
ATI is transforming the automotive service industry through intelligent inspection technologies, Physical AI, and advanced automation solutions. Our mission is to help automotive service providers operate safer, more efficiently, and more profitably through innovative technology.
Brakewise, an ATI company, is an AI-powered brake intelligence platform designed to improve vehicle safety, enhance service transparency, and help automotive service providers identify and address brake issues more effectively. By delivering actionable brake health insights, Brakewise empowers dealerships, service centers, tire retailers, fleets, and aftermarket providers to improve customer outcomes while creating new service opportunities.
As Brakewise enters a critical growth phase, ATI is seeking a Head of Brakewise to lead the successful launch, market adoption, and operational scaling of the business.
Position Overview
The Head of Brakewise serves as the operational owner of the Brakewise business, responsible for turning a great product into a scalable and successful SaaS platform.
This role sits at the intersection of customers, product, sales, marketing, and operations. The successful candidate will ensure that Brakewise delivers exceptional value to customers while building the processes, partnerships, and operational foundation necessary to support growth.
The Head of Brakewise will work closely with customers to understand their needs, collaborate with ATI's product and engineering teams to guide product development, support go-to-market initiatives, and oversee customer success and business operations. This individual will serve as the voice of the customer within ATI and help ensure that product innovation remains closely aligned with market needs.
The Head of Brakewise will lead the execution of Brakewise's growth strategy, ensuring successful customer onboarding, adoption, retention, and expansion while establishing scalable operating processes that support long-term success. This role will oversee customer-facing functions and partner closely with sales leadership to optimize market penetration, customer outcomes, and recurring revenue growth.
This is a hands-on leadership role for a builder who enjoys launching innovative products, solving problems, working directly with customers, creating scalable processes, and transforming emerging technology into a successful SaaS business.
Key Responsibilities
Business Operations & Growth
- Lead the day-to-day operational success of the Brakewise business.
- Develop and execute growth plans that drive customer adoption and recurring revenue.
- Establish key performance indicators and operating metrics to measure business performance.
- Build and improve business processes that support scale and operational efficiency.
- Identify and evaluate new market opportunities, partnerships, and growth initiatives.
- Collaborate with ATI leadership on planning, forecasting, and business priorities.
- Drive adoption and expansion across customer segments and distribution channels.
Customer Success & Market Adoption
- Own customer onboarding, implementation, adoption, retention, and expansion strategies.
- Develop and maintain strong relationships with customers and strategic partners.
- Ensure customers achieve measurable value from the Brakewise platform.
- Establish customer success processes, reporting, and feedback programs.
- Lead customer reviews and help identify opportunities for growth and improvement.
- Serve as a key point of contact for customer challenges and escalations.
- Build a customer-centric culture focused on satisfaction, retention, and long-term success.
Product Strategy & Voice of Customer
- Serve as the voice of the customer within ATI.
- Gather customer feedback, market intelligence, and industry insights to inform product priorities.
- Partner closely with product and engineering teams to define requirements and roadmap priorities.
- Help ensure product enhancements align with customer needs and business objectives.
- Monitor industry trends, competitive solutions, and emerging technologies.
- Support successful launch and adoption of new product features and capabilities.
- Help shape the long-term vision and positioning of Brakewise.
Go-to-Market Strategy & Commercial Execution
- Develop and execute go-to-market strategies for new customers, markets, and channels.
- Partner with marketing and sales teams on positioning, messaging, pricing, and customer acquisition initiatives.
- Lead launch planning and market rollout activities.
- Support sales teams through customer engagement, industry expertise, and strategic relationship development.
- Identify opportunities to expand Brakewise into dealerships, independent service providers, tire retailers, fleets, aftermarket organizations, and other automotive channels.
- Drive initiatives that improve customer acquisition, activation, and long-term engagement.
- Support and coordinate customer-facing sales personnel responsible for dealer and channel relationships.
Team Leadership & Cross-Functional Execution
- Lead customer success, implementation, and business operations activities.
- Coordinate efforts across product, engineering, sales, marketing, and operations teams.
- Build scalable processes for onboarding, reporting, support, and customer engagement.
- Foster a culture of accountability, innovation, customer focus, and continuous improvement.
- Help build and scale the team as Brakewise grows.
Industry Engagement
- Represent Brakewise at industry events, conferences, customer meetings, and strategic forums.
- Build relationships with industry leaders, partners, and influencers.
- Help establish Brakewise as a trusted leader in brake intelligence and vehicle safety technology.
- Contribute thought leadership that supports market awareness and category development.
Requirements
- 5+ years of experience in SaaS, automotive technology, automotive services, customer success, product management, business operations, or related fields.
- Demonstrated ability to drive execution in a fast-paced environment and successfully bring products, services, or programs to market.
- Experience working directly with customers to understand needs, solve problems, and improve outcomes.
- Strong business acumen with an understanding of SaaS growth, customer adoption, retention, and recurring revenue models.
- Ability to translate customer feedback and market insights into product and business recommendations.
- Excellent communication, organization, and relationship-building skills.
- Highly analytical with strong problem-solving and decision-making capabilities.
- Comfortable working cross-functionally with engineering, product, sales, marketing, and operations teams.
- Self-starter mentality with a willingness to roll up your sleeves and build processes from the ground up.
Preferred
- Experience launching, scaling, or supporting a SaaS product or technology platform.
- Experience in automotive technology, automotive services, dealerships, fleets, aftermarket services, or related industries.
- Background in customer success, product management, business operations, implementation, or go-to-market strategy.
- Startup, early-stage company, or high-growth business experience.
- Experience managing projects, programs, or small teams.
Success Metrics
Success in this role will be measured by:
- Customer adoption and utilization of the Brakewise platform.
- Customer retention and satisfaction.
- Growth in recurring SaaS revenue.
- Successful onboarding and implementation of new customers.
- Product-market fit and customer engagement metrics.
- Expansion into new channels and strategic partnerships.
- Delivery of market-driven product enhancements.
- Operational efficiency and scalability of business processes.
- Market awareness and industry recognition of the Brakewise platform.
- Achievement of annual growth and business performance objectives.
Why Join ATI & Brakewise
This is a unique opportunity to help build and scale an innovative technology business that is reshaping the future of automotive service. As Head of Brakewise, you will play a critical role in bringing AI-driven brake intelligence to market while building a business that improves safety, transparency, and operational performance for customers across the automotive ecosystem.
If you are passionate about building products, solving customer problems, creating scalable businesses, and bringing innovative technology to market, we'd love to hear from you.