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Head Customer Service Jobs in Washington (NOW HIRING)

Mister Car Wash

Customer Service Advisor

Gambrills, MD · On-site

Customer Service Advisor Working at Mister Car Wash is all about opportunity --to be part of a team ... Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head What Motivates ...

Raising Cane's

Customer Service Associate

Gambrills, MD · On-site

$16.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Reach and grasp objects (including above head and below waistline) * Excellent verbal and written ...

Raising Cane's

Customer Service Associate

Bowie, MD · On-site

$16.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Reach and grasp objects (including above head and below waistline) * Excellent verbal and written ...

Raising Cane's

Customer Service Associate

Washington, DC · On-site

$18.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Reach and grasp objects (including above head and below waistline) * Excellent verbal and written ...

Raising Cane's

Customer Service Associate

Bowie, MD · On-site

$16.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Reach and grasp objects (including above head and below waistline) * Excellent verbal and written ...

Raising Cane's

Customer Service Associate

Bowie, MD · On-site

$16.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Reach and grasp objects (including above head and below waistline) * Excellent verbal and written ...

Raising Cane's

Customer Service Associate

Bowie, MD

$16.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Reach and grasp objects (including above head and below waistline) * Excellent verbal and written ...

Raising Cane's

Customer Service Associate

Gambrills, MD · On-site

$16.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Reach and grasp objects (including above head and below waistline) * Excellent verbal and written ...

Raising Cane's

Customer Service Associate

Washington, DC · On-site

$18.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Reach and grasp objects (including above head and below waistline) * Excellent verbal and written ...

Raising Cane's

Customer Service Associate

Washington, DC · On-site

$18.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Reach and grasp objects (including above head and below waistline) * Excellent verbal and written ...

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Showing results 1-20

All JobsHead Customer Service JobsHead Customer Service Jobs in Washington

Head Customer Service information

See Washington salary details

$10

$19

$32

How much do head customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for head customer service in Washington is $19.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.19 and $20.65 per hour, depending on experience, location, and employer.

What is the difference between Head Customer Service vs Customer Service Manager?

AspectHead Customer ServiceCustomer Service Manager
ResponsibilitiesOversees entire customer service strategy, sets policies, manages multiple teamsManages daily customer service operations, supervises team members, handles escalations
Required CredentialsOften requires leadership experience, relevant certifications, and industry knowledgeTypically requires customer service experience, leadership skills, and relevant training
Work EnvironmentStrategic, leadership-focused, often in upper managementOperational, team-focused, in customer service departments
Industry UsageCommon in larger organizations with multiple customer service teamsFound in organizations of various sizes, more hands-on

The Head Customer Service role is strategic and leadership-oriented, focusing on overall customer service policies and direction. In contrast, the Customer Service Manager handles daily operations and team supervision. Both roles require customer service experience, but the Head Customer Service typically involves higher-level planning and management responsibilities.

What does a head of customer service do?

A head of customer service oversees the customer support department, develops strategies to improve service quality, manages a team of customer service managers and representatives, and ensures customer satisfaction. They analyze customer feedback, implement policies, and often use customer relationship management (CRM) tools to monitor performance and address issues.

What is the highest position in head customer service?

The highest position in customer service management is typically the Director of Customer Service or Vice President of Customer Experience, responsible for overseeing overall customer satisfaction strategies and leading large teams. These roles often require extensive experience, leadership skills, and knowledge of customer service tools and metrics.

What are the most commonly searched types of Customer Service jobs in Washington?

The most popular types of Customer Service jobs in Washington are:

Head Customer Service jobs near you
Infographic showing various Head Customer Service job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 14% Part Time, 2% Temporary, and 7% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $40,060 per year, or $19.3 per hour.

Customer Service Advisor

mcw

Edgewater, MD • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Come work for us! We’re currently seeking a Customer Service Advisor.
 
WHAT YOU WILL DO: 
  • Work with an amazing team in a fun environment. 
  • Build trusting relationships with customers and recommend products and services that best meet their needs. 
  • Create “Wow” moments for our customers by showing your commitment to outstanding service and hospitality in every interaction. 
  • Help maintain the location’s appearance and cleanliness. 
  • Follow all Mister Car Wash safety procedures and policies, including appearance expectations. 
WHAT YOU NEED: 
  • An outgoing personality with strong people and listening skills. 
  • The ability to connect with customers. 
  • Attention to detail and pride in your work. 
  • High energy and interest in being active outdoors in varying temperatures and weather conditions. 
  • A strong work ethic and a team-player attitude. 
  • Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours
  • Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head

Apply