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Hdd Operator Jobs in New York (NOW HIRING)

Service Desk Technician

Melville, NY · On-site

$50K - $70K/yr

Sourcepass is owned and operated by technology, security, and managed services experts who are ... Check computer hardware (HDD, mice, keyboards etc.) to ensure functionality * Install and configure ...

Sourcepass is owned and operated by technology, security, and managed services experts who are ... Check computer hardware (HDD, mice, keyboards etc.) to ensure functionality * Install and configure ...

You will ensure reliable operations by executing installation and assembly tasks, operating ... Decommission IT equipment such as HDD/SSD, networks, servers, storage, and backup devices * Conduct ...

You will ensure reliable operations by executing installation and assembly tasks, operating ... Decommission IT equipment such as HDD/SSD, networks, servers, storage, and backup devices * Conduct ...

Hdd Operator information

See New York salary details

$13

$19

$25

How much do hdd operator jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for hdd operator in New York is $19.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $21.30 per hour, depending on experience, location, and employer.

What is an HDD operator?

HDD Operators, or Horizontal Directional Drilling Operators, are professionals who operate and control drilling equipment used to install underground pipes, conduits, or cables with minimal surface disruption. They read plans, set up drilling rigs, and monitor the drilling process to ensure accuracy and safety. HDD Operators are commonly employed in construction, telecommunications, and utility industries, where trenchless installation methods are required. Their work helps minimize damage to landscapes, roads, and existing infrastructure.

What are the key skills and qualifications needed to thrive as an HDD operator?

To thrive as an HDD Operator, you need strong mechanical aptitude, experience with horizontal directional drilling (HDD) equipment, and often a high school diploma or equivalent. Familiarity with drilling rigs, locating systems like DigiTrak or Subsite, and relevant safety certifications such as OSHA are typically required. Attention to detail, problem-solving, and effective teamwork are essential soft skills in this role. These skills and qualifications ensure safe, precise, and efficient installation of underground utilities in various soil conditions, minimizing risks and maximizing productivity.

What are some common challenges faced by HDD operators on job sites and how can they be addressed?

HDD Operators often encounter challenges such as navigating underground obstacles, maintaining equipment, and ensuring the accuracy of bore paths. Weather conditions and soil variability can also impact operations and require quick adaptation. Effective communication with the drilling crew and utility locators is essential to avoid damaging existing infrastructure. Building experience with different ground conditions and staying updated on safety protocols can help HDD Operators overcome these challenges and ensure successful project completion.

What is the difference between Hdd Operator vs Drilling Operator?

AspectHdd OperatorDrilling Operator
Required CredentialsHigh school diploma, on-the-job training, sometimes certifications in HDD operationsHigh school diploma, certifications in drilling operations, safety training
Work EnvironmentConstruction sites, utility projects, underground utility installationsOil & gas fields, mining sites, construction drilling projects
Employer & Industry UsageConstruction, utility companies, civil engineeringOil & gas, mining, heavy industry
Common Search & ComparisonYesYes

Hdd Operators and Drilling Operators both work in heavy industry environments requiring safety certifications and technical skills. While Hdd Operators focus on horizontal directional drilling for utility installation, Drilling Operators typically work in oil, gas, or mining sectors with vertical or directional drilling. Both roles demand specialized training, but their work environments and industry applications differ significantly.

How much do HDD operators make?

HDD (Horizontal Directional Drilling) operators typically earn between $50,000 and $80,000 annually, depending on experience, location, and certifications. Skilled operators with specialized tools and safety training tend to earn higher wages, especially in industries like construction and utilities that require precise drilling skills.
Infographic showing various Hdd Operator job openings in New York as of August 2026, with employment types broken down into 46% Full Time, 52% Part Time, 1% Contract, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $41,384 per year, or $19.9 per hour.

Service Desk Technician

Melville, NY • On-site

Sourcepass
IT Services • 201 - 500 employees

$50K - $70K/yr

Full-time

Re-posted 27 days ago


Job description

Description:

ABOUT SOURCEPASS:  

Since Sourcepass was founded in 2020, we’ve been transforming how businesses experience IT. As a national managed service provider (MSP), we deliver far more than tech support. We help companies align their technology with their business goals, reduce risk, and unlock new levels of efficiency. Whether it’s a fast-growing startup or an established enterprise, Sourcepass provides the expertise, scalability, and human touch to help our clients thrive in a digital-first world. Sourcepass is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love.  

Join us and be part of our journey toward even greater accomplishments.


POSITION SUMMARY:

As a Service Desk Technician, you will be responsible for working closely with our clients, providing advanced Level II IT knowledge, tools, and problem-solving skills to determine, diagnose and solve all IT-related issues. The schedule for this position is Monday - Friday 1-10 PM EST.  The salary for this position is $50,000- $70,000. This is a remote position.


RESPONSIBILITIES:

  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.)   
  • Check computer hardware (HDD, mice, keyboards etc.) to ensure functionality 
  • Install and configure appropriate software and functions according to specifications  
  • Diagnose and maintain local networks in ways that optimize performance
  • Ensure security and privacy of networks and computer systems
  • Provide orientation and guidance to users on how to operate software and computer equipment 
  • Organize and schedule diagnostic testing around client availability to inhibit impact 
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, etc.)   
  • Maintain records of support interactions and time spent in ConnectWise (communication, diagnostics tests / results)   
  • Identify and document computer or network equipment warranty issues and communicate them internally.   
  • Act as a liaison between Vendors and clients for open vendor support requests
Requirements:
  • Technical Support Experience: 3-5 Years (Preferred)   
  • Experience working with Azure (A plus)   
  • Experience working with Office 365 (Preferred)   
  • Experience working with SonicWall devices (Preferred)   
  • Experience working with HP Devices (Preferred) 
  • Ability to communicate effectively
  • Ability to Prioritize multiple tasks effectively 
  • Ability to work in a fast-paced environment
  • Ability to work independently and in a team environment 
  • Proven Experience as a Technical Support Analyst or relevant position  
  • CompTIA A+ and Network+ will be required within 1 year of hire.

Microsoft, Apple, SonicWall, Cisco, and other IT vendor certifications desirable.


Sourcepass participates in the E-Verify program. As required by federal law, employees must complete an Employment Eligibility Verification (Form I-9) upon hire. Through the E-Verify program, Sourcepass will verify the identity and employment eligibility of all individuals hired to work in the United States. Sourcepass is also proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We can’t wait to see what unique perspectives you’ll bring to our team!
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