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Hcl Technologies Desktop Jobs (NOW HIRING)

HCL America Inc

Service Desk or Helpdesk

Cary, NC · On-site

$18.50 - $25/hr

Company Description About HCL HCL Technologies is a next-generation global technology company that ... user, desktop support Supporting and maintaining MS Server/Desktops Supporting and maintaining ...

HCL America Inc

Service Desk or Helpdesk

Cary, NC · On-site

$18.50 - $25/hr

Company Description About HCL HCL Technologies is a next-generation global technology company that ... user, desktop support • Supporting and maintaining MS Server/Desktops • Supporting and ...

krg technology inc

Desktop support

Cary, NC

$18.75 - $23.75/hr

Company Description Thanks & Regards nandha KRG Technologies, Inc., 661 367 8000 Ext :304 support laptop and desktop strong experience in Mac Qualifications MAC SUPPORT Additional Information HCL ...

HCL America Inc.

IT Support Specialist

Princeton, NJ

HCL Technologies Limited Job Summary Diagnose and repair hardware issues for end users, including ... Modern Desktop Administrator Associate (Optional But Valuable). 2. Itil Foundation Certification ...

HCL America Inc

Level 1 Analyst IT Help Desk

Cary, NC · On-site

HCL is a $6.7 billion IT services company with over 111,092 professionals operating across 31 ... Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native ...

HCL America Inc

Level 1 Analyst IT Help Desk

Cary, NC · On-site

HCL is a $6.7 billion IT services company with over 111,092 professionals operating across 31 ... Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native ...

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Hcl Technologies Desktop information

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$13

$22

$32

How much do hcl technologies desktop jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for hcl technologies desktop in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Support Engineer at HCL Technologies, and why are they important?

To thrive as a Desktop Support Engineer at HCL Technologies, you need strong knowledge of hardware troubleshooting, operating systems (like Windows and macOS), and networking fundamentals, typically supported by a relevant IT degree or diploma. Familiarity with tools such as remote desktop software, ticketing systems (like ServiceNow), and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is often expected. Excellent problem-solving skills, patience, and effective communication help you deliver high-quality support to end-users. These skills ensure quick resolution of technical issues, minimize downtime, and enhance user satisfaction in a corporate IT environment.

What is the difference between Hcl Technologies Desktop vs Hcl Technologies Network Technician?

AspectHcl Technologies DesktopHcl Technologies Network Technician
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice or remote desktop supportNetwork infrastructure and troubleshooting
Industry UsageIT support, helpdesk rolesNetwork administration, infrastructure roles

Hcl Technologies Desktop roles focus on end-user support, hardware/software troubleshooting, and desktop management. In contrast, Hcl Technologies Network Technicians specialize in network setup, maintenance, and troubleshooting. Both roles require technical certifications but differ in their focus areas and work environments.

What are the typical daily responsibilities of a Desktop Support Engineer at HCL Technologies?

As a Desktop Support Engineer at HCL Technologies, your daily responsibilities include troubleshooting hardware and software issues, installing and configuring operating systems, and supporting end-users via remote or onsite assistance. You’ll also handle ticket management using IT service management tools, ensure timely resolution of service requests, and maintain documentation for recurring issues. Collaboration with network, server, and security teams is common to resolve escalated problems, making strong communication skills essential for success in this role.

What does a Desktop Support Engineer at HCL Technologies do?

A Desktop Support Engineer at HCL Technologies is responsible for providing technical support and troubleshooting for desktop computers, laptops, and other IT equipment within an organization. Their duties include installing and configuring hardware and software, addressing user issues, maintaining network connectivity, and ensuring the security of desktop environments. They act as the first point of contact for employees experiencing IT issues and often provide remote or on-site assistance to resolve technical problems promptly.
Infographic showing various Hcl Technologies Desktop job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,766 per year, or $23 per hour.

Walk-Up IT / Deskside Support

HCL America Inc

Melvindale, MI • On-site

Full-time

Posted 9 days ago

Job description

Company Description
About HCL
HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. With a worldwide network of R&D, innovation labs and delivery centers, and 127,000+ 'Ideapreneurs' working in 43 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000.
Job Description
Do your friends and family call you for IT help? Do you have great customer service skills?
HCL America is looking for individuals for our expanding team to provide world class customer service support at walk-up IT locations and at user's desks to assist with their IT needs.
Job Duties
  • Provide direct Face-to-Face world class end user support experience with an emphasis on quality resolutions
  • Help improve end user's productivity by completing triage, offering advice, teaching and developing solutions to common challenges with office products and capabilities
  • Provide hardware break/fix support and warranty support for current desktop, laptop, tablets and workstation devices
  • Provide operating system and application support to diagnose and resolve unique, non-recurring problems
  • Reimage systems as required
  • Identifies potential escalations and proactively alerts management as needed.
  • Partners, as required, with other IT teams as appropriate to ensure problem resolution is obtained and, if necessary, root cause is identified
  • Recommend and/or performs upgrades on systems
  • Work with procurement staff to purchase hardware and software
  • Complete installation and testing of computers and peripherals within established standards and guidelines
  • Provide basic support for mobile devices and printers
  • Provide primary support to executive users
  • Provide equipment move services
  • Ensures configuration and inventory management database entries are complete and accurate
  • Provides time / resource estimates for assigned tasks including time tracking activities
  • Local travel as needed
  • Perform other duties as assigned

Requirements
  • Must possess a professional demeanor and strong customer service/consulting/training skills
  • Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area
  • Basic experience of IT with basic understanding of networks, Intel servers and telecoms
  • Strong Break / Fix skills Desktops, Workstations, Notebooks, and Dell tablets
  • Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint)
  • Strong Microsoft operating system troubleshooting skills
  • Strong problem solving and critical thinking skills
  • Strong written and verbal communication skills
  • Must be self-motivated and the ability to work independently with minimal supervision
  • Must have excellent time management skills
  • Must be detail and process oriented
  • Ability to walk long distances across large facilities
  • Must be able to pass a background security check
  • Valid driver's license and reliable transportation

What will make a candidate stand out
  • Experience with ticketing systems (BMC, SNOW, RequestCenter etc.)
  • Experience working with executives
  • Experience with iOS
  • Certifications: Hardware such as A+ or equivalent, Microsoft - MCSA Windows 7, 8 or 10, Network such as CCNA or CCNP
  • Experience performing remote control of PCs and video conferencing knowledge
  • SCCM experience

Relocation assistance is not available.
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.

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