ZipRecruiter

Log In

1

Hardware Associate Jobs in Waterloo, IA (NOW HIRING)

Home Depot

Customer Service/Sales

Waterloo, IA · On-site

... other associates in their department as well as other departments. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber ...

Home Depot

Customer Service/Sales

Waterloo, IA · On-site

... associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber ...

CTC

Be Seen First

Computer Support Associate I - Infrastructure

Waterloo, IA · On-site

$25/hr

Computer Support Associate I - Infrastructure Location 100% Onsite - Waterloo, IA, USA, 50704 Pay ... TYPICAL EXAMPLES: --management of onsite desktop hardware, software troubleshooting, printer ...

New

Lowe's

Retail Sales - Part Time

Waterloo, IA

$14.75 - $17/hr

Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork ...

Home Depot

Department Supervisor

Waterloo, IA · On-site

$20.25 - $22.75/hr

... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a ...

Home Depot

Department Supervisor

Waterloo, IA · On-site

$20.25 - $22.75/hr

... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a ...

Warren Transport, Inc.

IT Intern

Waterloo, IA · On-site

$17/hr

Hardware break-fix support and fulfillment of hardware requests, diagnosing and resolving equipment ... Currently pursuing an Associate's or Bachelor's degree in: * Information Technology * Computer ...

Warren Transport, Inc.

IT Intern

Waterloo, IA · On-site

$17/hr

Hardware break-fix support and fulfillment of hardware requests, diagnosing and resolving equipment ... Currently pursuing an Associate's or Bachelor's degree in: * Information Technology * Computer ...

next page

Showing results 1-20

All JobsHardware Associate JobsHardware Associate Jobs in Waterloo, IA

Hardware Associate information

See Waterloo, IA salary details

$26.6K

$139.2K

$306.2K

How much do hardware associate jobs pay per year?

As of Aug 16, 2026, the average yearly pay for hardware associate in Waterloo, IA is $139,239.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $209,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a hardware associate, and why are they important?

To thrive as a Hardware Associate, you need basic knowledge of hardware products, inventory management, and customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and product stocking tools is typically required. Strong communication, problem-solving abilities, and a helpful attitude are standout soft skills in this role. These skills and qualities ensure efficient operations, accurate inventory, and excellent customer experiences in retail hardware environments.

What is a hardware associate?

Hardware Associates are retail employees who specialize in assisting customers with hardware products and home improvement supplies. They help customers locate items, provide product information, and advise on the best tools or materials for specific projects. Additionally, Hardware Associates may be responsible for stocking shelves, maintaining store displays, and ensuring the sales floor is organized. Their role is vital in providing excellent customer service and supporting the overall operations of hardware or home improvement stores.

What is the difference between Hardware Associate vs Hardware Technician?

AspectHardware AssociateHardware Technician
Required CertificationsCompTIA A+, vendor-specific certificationsCompTIA A+, specialized hardware certifications
Work EnvironmentRetail stores, warehouses, customer support centersRepair shops, data centers, onsite client locations
Employer & Industry UsageElectronics retailers, IT support companiesIT service providers, hardware repair companies
Common Search & Comparison IntentUnderstanding entry-level hardware rolesTechnical hardware repair and troubleshooting

Hardware Associates typically focus on customer support, stocking, and basic hardware setup, often in retail or support environments. Hardware Technicians perform more in-depth repairs, troubleshooting, and hardware maintenance, usually in repair shops or data centers. Both roles require similar certifications but differ in complexity and work setting.

What are some typical challenges hardware associates face when assisting customers in a retail hardware environment?

Hardware Associates often encounter challenges such as helping customers find the right products for specific projects, especially when customers are unfamiliar with technical terms or materials. They must stay knowledgeable about a wide range of products, keep up with inventory changes, and sometimes troubleshoot basic DIY questions on the spot. Effective communication and patience are essential, as the role requires explaining complex information in simple terms and ensuring customers leave with the correct items for their needs.

What cities near Waterloo, IA are hiring for Hardware Associate jobs?

Cities near Waterloo, IA with the most Hardware Associate job openings:

Hardware Associate jobs near you

Customer Service/Sales

Home Depot

Waterloo, IA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,430 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Position Purpose:
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

What Home Depot employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Home Depot logo

About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Social media

FacebookTwitter

View All Home Depot Jobs

Apply