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Hardware Associate Jobs in Nottingham, MD (NOW HIRING)

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Hardware Associate information

See Nottingham, MD salary details

$26.9K

$140.5K

$309K

How much do hardware associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for hardware associate in Nottingham, MD is $140,542.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $211,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a hardware associate, and why are they important?

To thrive as a Hardware Associate, you need basic knowledge of hardware products, inventory management, and customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and product stocking tools is typically required. Strong communication, problem-solving abilities, and a helpful attitude are standout soft skills in this role. These skills and qualities ensure efficient operations, accurate inventory, and excellent customer experiences in retail hardware environments.

What is a hardware associate?

Hardware Associates are retail employees who specialize in assisting customers with hardware products and home improvement supplies. They help customers locate items, provide product information, and advise on the best tools or materials for specific projects. Additionally, Hardware Associates may be responsible for stocking shelves, maintaining store displays, and ensuring the sales floor is organized. Their role is vital in providing excellent customer service and supporting the overall operations of hardware or home improvement stores.

What is the difference between Hardware Associate vs Hardware Technician?

AspectHardware AssociateHardware Technician
Required CertificationsCompTIA A+, vendor-specific certificationsCompTIA A+, specialized hardware certifications
Work EnvironmentRetail stores, warehouses, customer support centersRepair shops, data centers, onsite client locations
Employer & Industry UsageElectronics retailers, IT support companiesIT service providers, hardware repair companies
Common Search & Comparison IntentUnderstanding entry-level hardware rolesTechnical hardware repair and troubleshooting

Hardware Associates typically focus on customer support, stocking, and basic hardware setup, often in retail or support environments. Hardware Technicians perform more in-depth repairs, troubleshooting, and hardware maintenance, usually in repair shops or data centers. Both roles require similar certifications but differ in complexity and work setting.

What are some typical challenges hardware associates face when assisting customers in a retail hardware environment?

Hardware Associates often encounter challenges such as helping customers find the right products for specific projects, especially when customers are unfamiliar with technical terms or materials. They must stay knowledgeable about a wide range of products, keep up with inventory changes, and sometimes troubleshoot basic DIY questions on the spot. Effective communication and patience are essential, as the role requires explaining complex information in simple terms and ensuring customers leave with the correct items for their needs.
What cities near Nottingham, MD are hiring for Hardware Associate jobs? Cities near Nottingham, MD with the most Hardware Associate job openings:
Hardware Associate jobs near you

Sales Associate: Severna Park, MD

Costello's Ace Hardware

Severna Park, MD • On-site

$15 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

WE OFFER GREAT BENEFITS:

Generous SPIFF Plans

Generous employee discount programs

Major Medical, Dental, Vision Insurance, Short Term Disability & Prescription Coverage for Eligible Employees

401(k) Plan

Company Contribution to Retirement Savings Plan

Paid Training

Flexible Work Schedule

Direct Deposit-paid weekly for hourly positions

Supplemental Insurance Policies: Disability, Life Insurance, Accident

Company Paid Life Insurance for Eligible Employees

Flexible Spending Account "FSA" for Eligible Employees

Dependent Care FSA for Eligible Employees

Generous Vacation Time for Eligible Employees

Personal Time for Eligible Employees

6 Paid Holidays for Eligible Employees

We are looking for friendly, customer oriented, and enthusiastic people to join the Ace Hardware team! As a company, we are dedicated to delivering an amazing shopping experience to every customer, every time!

Position Summary

A Retail Sales Associate is responsible for assisting customers throughout the buying process. Their duties include greeting customers when they enter the store, helping customers find specific products or showing them how to use them and ringing up customer purchases on the POS register.

Job Functions

Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction

Greet every customer you make eye contact with, anywhere in the store

Answer customers' questions and provide information on procedures and policies

Be at your workstation on time

Be "customer ready" whenever you are on the stage/sales floor

Maintain awareness of all promotions and advertisements

Recommend related items when appropriate and execute S.A.L.E.S. process

Keep your area of responsibility neat, clean, stocked and priced properly

Execute the daily operational, day-to-day goals and priorities assigned by store management

Assist in the training and development of peers

Actively participate in daily huddle meetings

Uphold merchandising and store cleanliness standards

Offer a carry-out if appropriate

Know the proper way to answer the telephone

Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor.

Address all safety concerns immediately

Advise store management of any pricing errors

Advise store management anytime you say "no" to a customer

Take initiative to learn product knowledge

Take initiative to learn selling skills

Perform other tasks as asked by store management

Sales Floor Duties

Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders

Be proficient at executing all store services, such as mixing paint, cutting glass, pipe and keys

Ensure all shipments are packed out in its proper home and all overstock is away

Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized

Register Duties

Ring each transaction accurately

Always ask for the Loyalty Card before you start a transaction, sign the customer up if needed

Call for help when more than 3 customers are waiting

Keep busy around the registers when you are not ringing

Process merchandise returns as needed

Qualifications

  • Retail Sales experience 1 year (Preferred)
  • Retail Math experience 1 year (Preferred)
  • Bi-lingual (Preferred)

Physical Requirements

Essential Physical Ability: Frequency - Requirement

Walking: Frequent - Flat surfaces from point to point

Standing: Constant - All work performed on feet

Sitting: None

Stooping: Frequent - To pick up cartons at floor level

Reaching: Frequent - To a height of 6 feet

Lifting: Frequent - Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably

Hand Dexterity: Frequent - Must be able to use at least one hand to operate register and complete paperwork.

Pushing/Pulling: Frequent - Move hand jacks from place to place

Carrying: Frequent - Up to 50 lbs., up to 10 feet, occasionally more

Climbing: In-frequent - Stairs in storage rooms; ladders

Vision: Constant - Read labels, recognize boxes, safety in working

Hearing: Constant - Safety signals

Founded by Vincent Costello in 1973 on the principles of problem-solving, building great relationships, and continuous growth and improvement, Costello's is one of the largest family-owned hardware store chains in the United States. Six of Vinnie's ten children are now caretakers of the brand he worked so hard to build. Costello's operates 57 stores in 5 states comprised of 47 Ace Hardware locations through New York, New Jersey, Pennsylvania, Maryland, and Virginia, "East Islip Paint" in NY, "Suburban Paint & Commercial Supply" in Maryland, "Tri County Hearth & Patio" in Maryland, "Courtland Fireside Hearth & Spa" in Maryland, "Costello's Hearth & Spa" in NY, as well as nine hearth/spa showrooms in select hardware stores. The company's mission is to grow on the strength of great products, essential services, superior knowledge, and treating everyone like family. For more information about Costello's, visit www.costellosace.com.

Education:no requirementsEmployment Type: FULL_TIME

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