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Hardware Associate Jobs in Kaplan, LA (NOW HIRING)

Home Depot

Customer Service/Sales

Lafayette, LA · On-site

... other associates in their department as well as other departments. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber ...

Home Depot

Customer Service/Sales

Lafayette, LA · On-site

... associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber ...

Home Depot

Customer Service/Sales

Broussard, LA · On-site

... associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber ...

Home Depot

Customer Service/Sales

Lafayette, LA · On-site

... associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber ...

Home Depot

Customer Service/Sales

Broussard, LA

... other associates in their department as well as other departments. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber ...

Home Depot

Customer Service/Sales

Lafayette, LA · On-site

... other associates in their department as well as other departments. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber ...

Lowe's

Retail Sales - Part Time

Abbeville, LA · On-site

$10.50 - $12.25/hr

Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork ...

Lowe's

Retail Sales - Part Time

Lafayette, LA

$14.25 - $16.50/hr

Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork ...

Lowe's

Retail Sales - Part Time

Abbeville, LA

$10.50 - $12.25/hr

Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork ...

Lowe's

Retail Sales - Part Time

Crowley, LA · On-site

$11.50 - $13.25/hr

Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork ...

Lowe's

Retail Sales - Part Time

Crowley, LA · On-site

$11.50 - $13.25/hr

Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork ...

Lowe's

Retail Sales - Part Time

Opelousas, LA · On-site

$11.75 - $13.50/hr

Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork ...

Home Depot

Department Supervisor

Lafayette, LA · On-site

$19.50 - $22/hr

... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a ...

Home Depot

Department Supervisor

Lafayette, LA · On-site

$19.50 - $22/hr

... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a ...

Home Depot

Department Supervisor

Lafayette, LA · On-site

$19.50 - $22/hr

... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a ...

Home Depot

Department Supervisor

Broussard, LA · On-site

$16.25 - $18.25/hr

... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a ...

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Showing results 1-20

All JobsHardware Associate JobsHardware Associate Jobs in Kaplan, LA

Hardware Associate information

See Kaplan, LA salary details

$20.6K

$107.9K

$237.2K

How much do hardware associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for hardware associate in Kaplan, LA is $107,859.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,100.00 and $162,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a hardware associate, and why are they important?

To thrive as a Hardware Associate, you need basic knowledge of hardware products, inventory management, and customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and product stocking tools is typically required. Strong communication, problem-solving abilities, and a helpful attitude are standout soft skills in this role. These skills and qualities ensure efficient operations, accurate inventory, and excellent customer experiences in retail hardware environments.

What is a hardware associate?

Hardware Associates are retail employees who specialize in assisting customers with hardware products and home improvement supplies. They help customers locate items, provide product information, and advise on the best tools or materials for specific projects. Additionally, Hardware Associates may be responsible for stocking shelves, maintaining store displays, and ensuring the sales floor is organized. Their role is vital in providing excellent customer service and supporting the overall operations of hardware or home improvement stores.

What is the difference between Hardware Associate vs Hardware Technician?

AspectHardware AssociateHardware Technician
Required CertificationsCompTIA A+, vendor-specific certificationsCompTIA A+, specialized hardware certifications
Work EnvironmentRetail stores, warehouses, customer support centersRepair shops, data centers, onsite client locations
Employer & Industry UsageElectronics retailers, IT support companiesIT service providers, hardware repair companies
Common Search & Comparison IntentUnderstanding entry-level hardware rolesTechnical hardware repair and troubleshooting

Hardware Associates typically focus on customer support, stocking, and basic hardware setup, often in retail or support environments. Hardware Technicians perform more in-depth repairs, troubleshooting, and hardware maintenance, usually in repair shops or data centers. Both roles require similar certifications but differ in complexity and work setting.

What are some typical challenges hardware associates face when assisting customers in a retail hardware environment?

Hardware Associates often encounter challenges such as helping customers find the right products for specific projects, especially when customers are unfamiliar with technical terms or materials. They must stay knowledgeable about a wide range of products, keep up with inventory changes, and sometimes troubleshoot basic DIY questions on the spot. Effective communication and patience are essential, as the role requires explaining complex information in simple terms and ensuring customers leave with the correct items for their needs.
What cities near Kaplan, LA are hiring for Hardware Associate jobs? Cities near Kaplan, LA with the most Hardware Associate job openings:
Hardware Associate jobs near you

Tier II Field Service Hardware Technician (Break/Fix Contractor)

SMARTECH and Associates, LP

Lafayette, LA • On-site

Contractor

Posted 13 days ago

Job description

Position Summary:
We are seeking an experienced Tier II Field Service Hardware Technician to provide onsite break/fix support for commercial customers throughout an assigned territory. This is a contractor position requiring daily travel to customer locations to diagnose, repair, and replace computer hardware and peripheral equipment.

The ideal candidate is self-motivated, dependable, and capable of independently managing service calls while delivering excellent customer service.

Responsibilities:
  • Respond to dispatched service calls within established service level agreements (SLAs).
  • Diagnose and repair desktops, laptops, workstations, servers, and peripheral devices onsite.
  • Replace hardware components including hard drives, SSDs, memory, motherboards, power supplies, keyboards, displays, batteries, and cooling components.
  • Troubleshoot Windows hardware and operating system issues.
  • Configure BIOS settings, firmware updates, and hardware drivers as needed.
  • Support printers, scanners, barcode scanners, POS systems, payment terminals, and network-connected devices.
  • Perform equipment installations, de-installations, upgrades, and asset swaps.
  • Document all work performed, parts used, and customer signatures through a mobile dispatch application.
  • Maintain accurate inventory of service parts and return defective components according to company procedures.
  • Communicate professionally with dispatch, project managers, and customers throughout the service process.
  • Maintain a safe and organized work environment while representing the company professionally.

Required Qualifications:
  • Minimum 3 years of field break/fix computer hardware experience.
  • Strong troubleshooting skills for desktops, laptops, printers, and peripherals.
  • Experience supporting Dell, HP, Lenovo, and other enterprise hardware.
  • Working knowledge of Windows 10 and Windows 11.
  • Basic networking knowledge including TCP/IP, DHCP, DNS, and Wi-Fi connectivity.
  • Ability to read service documentation and follow manufacturer repair procedures.
  • Excellent customer service and communication skills.
  • Reliable transportation suitable for daily travel throughout the assigned territory.
  • Valid driver's license with an acceptable driving record.
  • Ability to lift up to 50 pounds and work under desks, in server rooms, and on ladders when necessary.

Preferred Qualifications:
  • CompTIA A+ Certification
  • CompTIA Network+
  • OEM certifications (Dell, HP, Lenovo, Lexmark, etc.)
  • Experience servicing retail, healthcare, financial, and industrial environments.
  • Experience with POS systems, self-service kiosks, and payment devices.
  • Familiarity with mobile ticketing and dispatch applications.

Contractor Requirements:
  • Must maintain general liability insurance if required.
  • Must provide reliable transportation.
  • Must own basic computer repair tools.
  • Smartphone required for dispatching and service documentation.
  • Ability to pass background checks and drug screening if required by customer sites.

Travel:
  • Daily local and regional travel within the assigned territory.
  • Occasional overnight travel may be required for project work.
  • Mileage reimbursement available in accordance with company policy.

Compensation:
  • Competitive per-call or hourly contractor rates.
  • Mileage reimbursement.
  • Paid training for qualified technicians.
  • Opportunities for project work and after-hours service calls.
  • Consistent dispatch volume based on territory needs.
  • Experience meeting 4-hour or next-business-day SLAs.
  • Ability to manage 4-8 service calls per day, depending on territory.
  • Familiarity with dispatch platforms such as ServiceNow, Field Nation, WorkMarket, or proprietary dispatch systems.
  • Availability for rotating on-call or weekend coverage, if applicable.
  • Experience with warranty repairs for OEMs such as Dell, HP, Lenovo, Lexmark, Epson, and Zebra.