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Hardware Associate Jobs in Jackson, MI (NOW HIRING)

Forte Opening Solutions

Coordinator, Inside Sales

Howell, MI · On-site

$37K - $50K/yr

Develop a general understanding of hardware templates and applications, warranty claim process, and ... Associate degree or combination of relevant experience in door and/or frame construction experience ...

Family Farm and Home

Team Leader

Charlotte, MI · On-site

... tools, hardware, automotive, pet, work and casual clothing, footwear, farm supplies, horse and ... job responsibilities through associates and/or his or her own actions. E. Completes store ...

Dart Container

Electrical Technician III

Mason, MI · On-site

Associate's degree with an emphasis in electronics or an electrical program and three (3) years of ... Understanding of automated production equipment, electrical and hardware schematics, Programmable ...

Dart Container

Electrical Technician III

Mason, MI · On-site

Associate's degree with an emphasis in electronics or an electrical program and three (3) years of ... Understanding of automated production equipment, electrical and hardware schematics, Programmable ...

Dart Container

Electrical Technician III

Mason, MI · On-site

Associate's degree with an emphasis in electronics or an electrical program and three (3) years of ... Understanding of automated production equipment, electrical and hardware schematics, Programmable ...

Harvest Solar

Electrician

Jackson, MI · On-site

$42 - $48/hr

The Licensed Electrician will also support associates within the apprentice program through hands ... Inspect, evaluate, test, and maintain solar systems, mounting hardware, combiner fuse boxes ...

Hillsdale College

Network Engineer

Hillsdale, MI · On-site

Recommend, schedule, and perform software/hardware upgrades, patches, reconfigurations, and ... Associate degree or higher in BIS, MIS, Computer Science, or equivalent professional experience.

FastTek

Instrument & Control Technician

Olivet, MI

Resolves computer hardware and software problems. * Operates and maintains electronic equipment ... Associates degree in the requisite scientific or technical field (48 scientific or technical credit ...

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All JobsHardware Associate JobsHardware Associate Jobs in Jackson, MI

Hardware Associate information

See Jackson, MI salary details

$24.6K

$128.5K

$282.5K

How much do hardware associate jobs pay per year?

As of Aug 11, 2026, the average yearly pay for hardware associate in Jackson, MI is $128,473.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $193,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a hardware associate, and why are they important?

To thrive as a Hardware Associate, you need basic knowledge of hardware products, inventory management, and customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and product stocking tools is typically required. Strong communication, problem-solving abilities, and a helpful attitude are standout soft skills in this role. These skills and qualities ensure efficient operations, accurate inventory, and excellent customer experiences in retail hardware environments.

What is a hardware associate?

Hardware Associates are retail employees who specialize in assisting customers with hardware products and home improvement supplies. They help customers locate items, provide product information, and advise on the best tools or materials for specific projects. Additionally, Hardware Associates may be responsible for stocking shelves, maintaining store displays, and ensuring the sales floor is organized. Their role is vital in providing excellent customer service and supporting the overall operations of hardware or home improvement stores.

What is the difference between Hardware Associate vs Hardware Technician?

AspectHardware AssociateHardware Technician
Required CertificationsCompTIA A+, vendor-specific certificationsCompTIA A+, specialized hardware certifications
Work EnvironmentRetail stores, warehouses, customer support centersRepair shops, data centers, onsite client locations
Employer & Industry UsageElectronics retailers, IT support companiesIT service providers, hardware repair companies
Common Search & Comparison IntentUnderstanding entry-level hardware rolesTechnical hardware repair and troubleshooting

Hardware Associates typically focus on customer support, stocking, and basic hardware setup, often in retail or support environments. Hardware Technicians perform more in-depth repairs, troubleshooting, and hardware maintenance, usually in repair shops or data centers. Both roles require similar certifications but differ in complexity and work setting.

What are some typical challenges hardware associates face when assisting customers in a retail hardware environment?

Hardware Associates often encounter challenges such as helping customers find the right products for specific projects, especially when customers are unfamiliar with technical terms or materials. They must stay knowledgeable about a wide range of products, keep up with inventory changes, and sometimes troubleshoot basic DIY questions on the spot. Effective communication and patience are essential, as the role requires explaining complex information in simple terms and ensuring customers leave with the correct items for their needs.
What cities near Jackson, MI are hiring for Hardware Associate jobs? Cities near Jackson, MI with the most Hardware Associate job openings:
Hardware Associate jobs near you

Coordinator, Inside Sales

Forte Opening Solutions

Howell, MI • On-site

$37K - $50K/yr

Other

Re-posted 12 days ago

Forte Opening Solutions rating

7.6

Company rating: 7.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Who we are...
We deliver tailored solutions with trusted service, exceptional quality, and industry-leading speed. Our team partners closely with customers to understand project needs, craft custom doors and frames, and deliver results-often in two weeks or less.
With deep expertise and a strong commitment to reliability, we help customers stay on schedule and solve challenges across industries including healthcare, hospitality, education, and retail.
We're a collaborative, hands-on team that thrives in a fast-paced environment. If you're looking to make a meaningful impact and be part of a company that values speed, service, and quality, we invite you to join us and help lead the way.
Key Responsibilities:
  • Provide resolution to basic customer requests including, but not limited to sample requests, order documentation inquiries (open and invoiced), introductory product knowledge, website/e-tool navigation, understand account service structure and where to retrieve account information.
  • Actively identifies and communicates opportunities for organizational growth, process improvement, and enhanced customer engagement, contributing to the long-term success of the company.
  • Demonstrates a strong commitment to our core values in all interactions, decisions, and contributions, fostering a positive and values-driven workplace culture.
  • Maintain clear and professional communication via phone and email.
  • Answer incoming customer phone calls in a professional manner while maintaining appropriate phone metrics and KPIs.
  • Identify and correct issues within customer estimates or orders
  • Develop a general understanding of hardware templates and applications, warranty claim process, and manufacturing limitations and specifications.
  • Follows established internal escalation protocols to address procedural challenges, collaborating with relevant teams to ensure efficient issue resolution
  • Maintain a collaborative and team-oriented work environment.
  • Adhere to all company safety and environmental regulations.
  • Available to work occasional weekends and extended hours during the work week as needed, as well as being flexible to schedule changes.
  • Potential for travel at a minimal capacity for training purposes.
  • Perform other duties as assigned by the Inside Sales Supervisor to ensure positive customer experience.

Skills and Competencies:
  • Demonstrates the ability to adjust to shifting priorities, new processes, and evolving business needs in a fast-paced environment.
  • Strong verbal and written communication skills.
  • Ability to handle stressful situations and difficult customers calmly and professionally.
  • Strong organizational and multitasking abilities while maintaining a high level of attention to detail.
  • Proven ability to work independently and collaboratively in a fast-paced environment while meeting daily benchmarks
  • Proficiency in Microsoft Office 365 suite of applications (examples: Outlook, Word, Excel).
  • Strong foundational math skills with an emphasis on working with decimals, fractions, discounting, and the ability to accurately read and interpret rulers and measurements.
  • Metal experience preferred.

Education & Experience:
  • 1-2 years of customer service experience preferred.
  • High school diploma or equivalent required
  • Associate degree or combination of relevant experience in door and/or frame construction experience, building supplies industry or manufacturing preferred.

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