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Hardware Associate Jobs in New York (NOW HIRING)

Retail ACE Hardware Qualified retail associates will ensure our customers are made to feel welcomed. Wallauer is looking for candidates that have strong communication and customer service skills. A ...

Retail ACE Hardware Qualified retail associates will ensure our customers are made to feel welcomed. Wallauer is looking for candidates that have strong communication and customer service skills. A ...

Ace Hardware Urgent Hiring: Immediate Opening for a Highly Skilled Lumber Desk Sales Associate Are you looking for a fun and rewarding job where you can interact with friendly customers and be part ...

Ace Hardware - Immediate Sales Associate Needed Are you enthusiastic about working in a fast-paced and fun environment? Do you enjoy helping customers with their projects? If so, we want you to join ...

Ace Hardware - Immediate Sales Associate Needed Are you enthusiastic about working in a fast-paced and fun environment? Do you enjoy helping customers with their projects? If so, we want you to join ...

Warehouse Associate

Lincoln Park, NJ ยท On-site

$18 - $19/hr

... of specialty hardware and complementary products. Our products are targeted to an extensive ... Our Opportunity We are currently seeking a Warehouse Associate to join our team of professionals

Warehouse Associate

Lincoln Park, NJ ยท On-site

$18 - $19/hr

... of specialty hardware and complementary products. Our products are targeted to an extensive ... Our Opportunity We are currently seeking a Warehouse Associate to join our team of professionals

Sales Associate

Northport, NY ยท On-site

$16 - $18/hr

... Hardware team! As a company, we are dedicated to delivering an amazing shopping experience to every customer, every time! Position Summary A Retail Sales Associate is responsible for assisting ...

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Hardware Associate information

What is a hardware associate?

Hardware Associates are retail employees who specialize in assisting customers with hardware products and home improvement supplies. They help customers locate items, provide product information, and advise on the best tools or materials for specific projects. Additionally, Hardware Associates may be responsible for stocking shelves, maintaining store displays, and ensuring the sales floor is organized. Their role is vital in providing excellent customer service and supporting the overall operations of hardware or home improvement stores.

What are the key skills and qualifications needed to thrive as a hardware associate, and why are they important?

To thrive as a Hardware Associate, you need basic knowledge of hardware products, inventory management, and customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and product stocking tools is typically required. Strong communication, problem-solving abilities, and a helpful attitude are standout soft skills in this role. These skills and qualities ensure efficient operations, accurate inventory, and excellent customer experiences in retail hardware environments.

What are some typical challenges hardware associates face when assisting customers in a retail hardware environment?

Hardware Associates often encounter challenges such as helping customers find the right products for specific projects, especially when customers are unfamiliar with technical terms or materials. They must stay knowledgeable about a wide range of products, keep up with inventory changes, and sometimes troubleshoot basic DIY questions on the spot. Effective communication and patience are essential, as the role requires explaining complex information in simple terms and ensuring customers leave with the correct items for their needs.

What is the difference between Hardware Associate vs Hardware Technician?

AspectHardware AssociateHardware Technician
Required CertificationsCompTIA A+, vendor-specific certificationsCompTIA A+, specialized hardware certifications
Work EnvironmentRetail stores, warehouses, customer support centersRepair shops, data centers, onsite client locations
Employer & Industry UsageElectronics retailers, IT support companiesIT service providers, hardware repair companies
Common Search & Comparison IntentUnderstanding entry-level hardware rolesTechnical hardware repair and troubleshooting

Hardware Associates typically focus on customer support, stocking, and basic hardware setup, often in retail or support environments. Hardware Technicians perform more in-depth repairs, troubleshooting, and hardware maintenance, usually in repair shops or data centers. Both roles require similar certifications but differ in complexity and work setting.

What are the most commonly searched types of Hardware jobs in New York?

The most popular types of Hardware jobs in New York are:

What cities in New York are hiring for Hardware Associate jobs?

Cities in New York with the most Hardware Associate job openings:

Hardware Retail Associate

Wallauer

White Plains, NY โ€ข On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago


Job description

Retail ACE Hardware Job Description:

Qualified retail associates will ensure our customers are made to feel welcomed. Wallauer is looking for candidates that have strong communication and customer service skills. A positive attitude and the willingness to learn is essential to every staff member, and the growth of the company.

Essential Functions of the ACE Hardware Associate position:

  • Greet customers entering and leaving the store and proactively assist customers in solving problems.
  • Possess a friendly, outgoing demeanor, and work well with customers as well as associates.
  • Ensure all calls are answered promptly, courteously, and effectively.
  • Possess strong product knowledge and knowledge of store layout and location of products.
  • Builds rapport with customers and works to ensure they receive excellent service.
  • Handles instance of customer dissatisfaction and specific customer complaints reasonably, promptly, and effectively and recommend adjustments to management
  • Assist in creating a positive, professional, and safe work environment.
  • Assist with receiving, checking in, and stocking merchandise throughout the store.
  • Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
  • Assist with merchandise resets through the store.
  • Ensure signage is current throughout the store.
  • Participate in store meetings.
  • Be professional in appearance and actions.
  • Maintain a neat, clean updated front counter
  • Self-Starter, quick learner, and team player with strong communication skills

ACE Hardware Associate Job Requirement:

  • Some Hardware knowledge
  • Must be willing to work a flexible schedule, including weekends and holidays
  • Willingness to take on additional tasks and be a team player
  • Must be able to lift 40lbs, take out the trash, clean where needed, and perform any other tasks that need to be completed
  • Must have reliable transportation

Employee Benefits:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • Employee discounts.

Wallauer has been part of the Hudson Valley for more than a century - and today, our family has grown to 18 locations across Westchester, Rockland, Putnam, and Orange counties. We're the trusted local partner for homeowners, contractors, and designers who rely on us for expertise, service, and community connection.

Education:{"credentialcategory":"high school","@type":"EducationalOccupationalCredential"}Employment Type: FULL_TIME