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Hardware Associate Jobs in New Brunswick (NOW HIRING)

J.D. Irving

Hardware/Tools Associate

Bathurst, NB · On-site

CA$16.15/hr

As a Hardware/Tools Associate, you will help the customers to fully understand their needs and assist in selecting the right products for their requirements. As knowledgeable sales professionals ...

J.D. Irving

Hardware/Tools Associate

Bathurst, NB · On-site

CA$16.15/hr

As a Hardware/Tools Associate, you will help the customers to fully understand their needs and assist in selecting the right products for their requirements. As knowledgeable sales professionals ...

COSTELLOS ACE

$15 - $21/hr

This position is a combination of a warehouse associate, delivery driver, and a hand loader ... Hardware is an Equal opportunity Employer.

Signet Jewelers

CA$20 - CA$23.50/hr

Knowledge of operating POS terminals and scanners, using basic computer software and hardware ... Training - Associate Training System, Management Training System, District Manager in Training ...

All JobsHardware Associate JobsHardware Associate Jobs in New Brunswick

Hardware Associate information

What is a hardware associate?

Hardware Associates are retail employees who specialize in assisting customers with hardware products and home improvement supplies. They help customers locate items, provide product information, and advise on the best tools or materials for specific projects. Additionally, Hardware Associates may be responsible for stocking shelves, maintaining store displays, and ensuring the sales floor is organized. Their role is vital in providing excellent customer service and supporting the overall operations of hardware or home improvement stores.

What are the key skills and qualifications needed to thrive as a hardware associate, and why are they important?

To thrive as a Hardware Associate, you need basic knowledge of hardware products, inventory management, and customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and product stocking tools is typically required. Strong communication, problem-solving abilities, and a helpful attitude are standout soft skills in this role. These skills and qualities ensure efficient operations, accurate inventory, and excellent customer experiences in retail hardware environments.

What are some typical challenges hardware associates face when assisting customers in a retail hardware environment?

Hardware Associates often encounter challenges such as helping customers find the right products for specific projects, especially when customers are unfamiliar with technical terms or materials. They must stay knowledgeable about a wide range of products, keep up with inventory changes, and sometimes troubleshoot basic DIY questions on the spot. Effective communication and patience are essential, as the role requires explaining complex information in simple terms and ensuring customers leave with the correct items for their needs.

What is the difference between Hardware Associate vs Hardware Technician?

AspectHardware AssociateHardware Technician
Required CertificationsCompTIA A+, vendor-specific certificationsCompTIA A+, specialized hardware certifications
Work EnvironmentRetail stores, warehouses, customer support centersRepair shops, data centers, onsite client locations
Employer & Industry UsageElectronics retailers, IT support companiesIT service providers, hardware repair companies
Common Search & Comparison IntentUnderstanding entry-level hardware rolesTechnical hardware repair and troubleshooting

Hardware Associates typically focus on customer support, stocking, and basic hardware setup, often in retail or support environments. Hardware Technicians perform more in-depth repairs, troubleshooting, and hardware maintenance, usually in repair shops or data centers. Both roles require similar certifications but differ in complexity and work setting.

What cities in New Brunswick are hiring for Hardware Associate jobs?

Cities in New Brunswick with the most Hardware Associate job openings:

Hardware Associate jobs near you
Infographic showing various Hardware Associate job openings in New Brunswick as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Hardware/Tools Associate

J.D. Irving

Bathurst, NB • On-site

CA$16.15/hr

Part-time

Re-posted 4 days ago

Job description

As a Hardware/Tools Associate, you will help the customers to fully understand their needs and assist in selecting the right products for their requirements. As knowledgeable sales professionals, sales associates can make recommendations which solve customers' problems and enhance their shopping experience.  

Starting hourly wage is $16.15 per hour, depending on experience. 

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Quebec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees.  At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing

  • Excellent communication and team player 

  • Sales and customer serviceexperience  

  • Possess a high level of attention to details 

  • Ability to lift 55 lbs. 

  • Ability to workdays/evening/weekends (rotating shifts) 

  • Ability to learn and operate the applicable computer system (D635) used to process orders 

  • Grade 12 diploma or equivalentconsidered an asset 

  • Bilingual - French/English is considered an asset 

  • Drive sales through engagement of customers, suggestive selling, and sharing product knowledge 

  • Clarify and understand customers' needs and take them to the best solution for their projects.  

  • Maintain knowledge of current sales and promotions 

  • Take initiative and confidently direct customer interactions 

  • Produce quotes, material lists and follows up 

  • Demonstrate high standards of safety and customer service 

  • Resolve customer challenges quickly and efficiently. 

  • Continually learn about products and market conditions 

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