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Happiness Engineer Jobs (NOW HIRING)

They culture focuses on delivering happiness, our commitment to transparency, and the tangible benefits we provide our employees and our customers. POSITION TITLE: Telephony Engineer LOCATION:

They culture focuses on delivering happiness, our commitment to transparency, and the tangible benefits we provide our employees and our customers. POSITION TITLE: Telephony Engineer LOCATION:

Senior DevOps Engineer

Tempe, AZ · On-site

$126K - $162K/yr

They have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation ... Engineer LOCATION : Phoenix AZ SALARY : Based on Experience SPONSORSHIP : No Responsibilities

Senior DevOps Engineer

Tempe, AZ · On-site

$126K - $162K/yr

They have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation ... Engineer LOCATION : Phoenix AZ SALARY : Based on Experience SPONSORSHIP : No Responsibilities

Audio Conference DevOps Engineer

Tempe, AZ · On-site

$51.25 - $70.25/hr

They have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation ... Engineer LOCATION : Phoenix AZ SALARY : Based on Experience SPONSORSHIP : No We're looking for a ...

Audio Conference DevOps Engineer

Tempe, AZ · On-site

$51.25 - $70.25/hr

They have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation ... Engineer LOCATION : Phoenix AZ SALARY : Based on Experience SPONSORSHIP : No We're looking for a ...

Senior XMPP DevOps Engineer

Tempe, AZ · On-site

$126K - $162K/yr

They have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation ... Engineer LOCATION: Phoenix AZ SALARY: Based on Experience SPONSORSHIP : No Responsibilities

Senior XMPP DevOps Engineer

Tempe, AZ · On-site

$126K - $162K/yr

They have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation ... Engineer LOCATION: Phoenix AZ SALARY: Based on Experience SPONSORSHIP : No Responsibilities

Senior Realtime DevOps Engineer

Tempe, AZ · On-site

$126K - $162K/yr

They have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation ... Engineer LOCATION : Phoenix AZ SALARY : Based on Experience SPONSORSHIP : No Responsibilities

Senior Realtime DevOps Engineer

Tempe, AZ · On-site

$126K - $162K/yr

They have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation ... Engineer LOCATION : Phoenix AZ SALARY : Based on Experience SPONSORSHIP : No Responsibilities

They have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation ... Anti-Fraud Risk Engineer LOCATION : Phoenix AZ SALARY : Based on Experience SPONSORSHIP : No ...

They have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation ... Anti-Fraud Risk Engineer LOCATION : Phoenix AZ SALARY : Based on Experience SPONSORSHIP : No ...

Drupal DevOps Engineer

Portland, ME · Remote

$60K - $90K/yr

Software developer Rachel Charow shares some scenes from her working life - -spotlight-at-govwebworks/ Core Values For Employee Happiness: Lessons learned from the Best Places to Work award on ...

Senior Web DevOps Engineer

Tempe, AZ · On-site

$126K - $162K/yr

They have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation ... Engineer LOCATION: Phoenix AZ SALARY: Based on Experience SPONSORSHIP : No Responsibilities:

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Happiness Engineer information

See salary details

$39K

$101.8K

$137.5K

How much do happiness engineer jobs pay per year?

As of Aug 23, 2026, the average yearly pay for happiness engineer in the United States is $101,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a happiness engineer?

A Happiness Engineer is a customer support professional who helps users with technical issues, product questions, and troubleshooting, typically at technology companies like Automattic (the parent company of WordPress.com). Their role blends technical support, customer service, and product expertise to ensure users have a positive experience. Happiness Engineers often communicate with customers through email, chat, and forums, and they may also contribute to documentation and product feedback. The job emphasizes empathy, problem-solving, and a passion for helping others succeed online.

What are the key skills and qualifications needed to thrive as a happiness engineer, and why are they important?

To excel as a Happiness Engineer, you need strong technical troubleshooting abilities, excellent written communication skills, and experience with customer support, often supported by familiarity with web technologies and platforms such as WordPress. Proficiency with support ticketing systems, CRM tools, and live chat platforms is typically required. Outstanding empathy, patience, and problem-solving skills help build rapport and ensure positive customer experiences. These capabilities are vital for resolving user issues efficiently and maintaining high satisfaction in a tech-driven support environment.

How do happiness engineers typically collaborate with product and development teams to improve customer experience?

Happiness Engineers frequently act as a bridge between customers and product or development teams. They gather feedback from users, identify recurring issues, and communicate these insights directly to the relevant internal teams. This collaboration helps prioritize bug fixes, feature requests, and enhancements that improve the overall customer experience. Working closely with developers, Happiness Engineers may also help test new features or updates before they are released to the public, ensuring a smooth user experience.
More about Happiness Engineer jobs

What cities are hiring for Happiness Engineer jobs?

Cities with the most Happiness Engineer job openings:

What states have the most Happiness Engineer jobs?

States with the most job openings for Happiness Engineer jobs include:

Infographic showing various Happiness Engineer job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $101,752 per year, or $48.9 per hour.

Customer Happiness Engineer (Saturday to Tuesday 7am to 6pm)

HiOperator

Dallas, TX • On-site

$17/hr

Full-time

Medical, Dental, Vision

Re-posted 18 days ago


Job description

Join an innovative and diverse team revolutionizing one of the biggest industries in the world!

HiOperator's mission is to elevate the customer-service experience by giving excellent tools to the agents who make things happen. We are People Talking to People!

With tightly built automation, our one-stop platform puts people and tech in the right places, minimizing tedious tasks for you and maximizing quality production for our clients. Your human perspective and judgment are applied where they're most effective-and critical.

Our momentum has been strengthening steadily since 2020, and we seek motivated individuals to help us build a revolutionary standard of service in our Dallas office. We look forward to having you try your hand at joining our tight-knit, collaborative team, where you'll use cutting-edge software, learn a ton, and have some fun along the way!

Your key priorities:

  • Solve customers' problems, via email/chat for a variety of clients.
  • Achieve key standards in customer satisfaction and performance.
  • Work closely with leaders to improve our software and operations.

You're a great match if you:

  • Excel in a high-standards, fast-paced environment.
  • Type 40+ wpm with 99% accuracy!
  • Are dependable: you show up ready to roll every day!
  • Are a quick learner - our agents serve multiple clients, with evolving policies and procedures.
  • Take ownership in solving problems.
  • Are tech-savvy and comfortable using the Google Workspace suite.
  • Read, comprehend, and write in English.

Shift Options:

  • Saturday to Tuesday, 7am - 6pm

You can expect:

  • Opportunity for growth at a rapidly growing startup
  • Performance-based, people-oriented workplace

Benefits:

  • Medical, dental, and vision benefits
  • Free parking
  • Free onsite gym
  • Fantastic 19th-floor view, with an awesome break room!

Visit us to learn more! https://www.hioperator.com
This is not a remote position; our team works in the office!
Job Type: Full-time
Pay: $17.00 per hour

Job offers are contingent on a satisfactory background check as permitted by law. Any falsification of your application or any other hiring materials is grounds for rescinding an offer or termination of employment.

HiOperator is an equal opportunity employer (EOE), and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

HiOperator uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Please note: We will never invite you to join a Google Hangout or similar resources, ask you to purchase your own equipment, or make you pay a fee to apply, and we will never send you an email from a third-party email service such as Yahoo or Gmail. If you are suspicious of a job posting, please verify that the posting is also listed on our official website.

Employment Type: FULL_TIME