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Hampton Inn Suites Jobs in Lansing, IL (NOW HIRING)

Hampton Inn & Suites - Hammond

Front Desk Agent

Hammond, IN · On-site

$13.75 - $17.25/hr

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we're not about numbers...we're about people and that remains our foundation. Our ...

Hampton Inn & Suites - Hammond

Room Attendant

Hammond, IN

$13.50 - $16.75/hr

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we're not about numbers...we're about people and that remains our foundation. Our ...

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See Lansing, IL salary details

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How much do hampton inn suites jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for hampton inn suites in Lansing, IL is $14.83, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $15.96 per hour, depending on experience, location, and employer.

What are Hampton Inn & Suites employees responsible for?

Employees at Hampton Inn & Suites are responsible for ensuring guests have a comfortable and enjoyable stay. This includes roles such as front desk staff assisting with check-in and check-out, housekeeping maintaining clean rooms, and management overseeing operations. Team members may also handle guest inquiries, resolve issues, and provide information about hotel amenities and local attractions. The overall goal is to deliver excellent customer service in a friendly and welcoming environment.

What are some common challenges faced by front desk staff at Hampton Inn Suites, and how can they be managed effectively?

Front desk staff at Hampton Inn Suites often encounter challenges such as managing guest expectations during busy periods, handling last-minute reservation changes, and resolving guest concerns efficiently. Effective communication, strong organizational skills, and familiarity with the property management system are crucial for addressing these challenges. Continuous training, support from the management team, and teamwork with housekeeping and maintenance departments help ensure smooth operations and high guest satisfaction.

What are the key skills and qualifications needed to thrive as a Hampton Inn & Suites front desk agent, and why are they important?

To thrive as a Front Desk Agent at Hampton Inn & Suites, you need strong customer service abilities, organizational skills, and a high school diploma or equivalent. Familiarity with hotel management software like Opera or OnQ, as well as basic computer proficiency, is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for creating positive guest experiences. These skills ensure smooth operations, guest satisfaction, and uphold the brand's reputation for quality service.

What job categories do people searching Hampton Inn Suites jobs in Lansing, IL look for?

The top searched job categories for Hampton Inn Suites jobs in Lansing, IL are:

Hampton Inn Suites jobs near you
Infographic showing various Hampton Inn Suites job openings in Lansing, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $30,845 per year, or $14.8 per hour.

Guest Service Representative

Hampton Inn & Suites Schererville

Schererville, IN • On-site

$10 - $11/hr

Full-time

Re-posted 26 days ago

Job description

We are seeking a Guest Service Representative to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

  • Register and assign rooms to guests
  • Confirm phone and online reservations
  • Respond to guest needs, requests, and complaints
  • Collect payment from departing guests
  • Keep records of occupied rooms and guests
  • Communicate pertinent guest information to designated departments

​Qualifications:

  • Previous experience in customer service, front desk service, or other related fields
  • Ability to build rapport with guests
  • Strong organizational skills
  • Excellent written and verbal communication skills