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Hamilton Field Service Engineer information

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$36.5K

$71.2K

$105.5K

How much do hamilton field service engineer jobs pay per year?

As of Sep 9, 2026, the average yearly pay for hamilton field service engineer in the United States is $71,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What does a Hamilton Field Service Engineer do?

A Hamilton Field Service Engineer is responsible for installing, maintaining, and repairing laboratory automation equipment and robotics manufactured by Hamilton Company. They travel to customer sites to provide technical support, conduct preventative maintenance, troubleshoot issues, and ensure optimal performance of Hamilton instruments. This role requires strong technical skills, customer service abilities, and often involves training customers on equipment usage and maintenance protocols.

What are the key skills and qualifications needed to thrive as a Hamilton Field Service Engineer?

To thrive as a Hamilton Field Service Engineer, you need a background in engineering or electronics, strong troubleshooting skills, and experience with laboratory automation equipment. Familiarity with Hamilton robotic systems, laboratory information management systems (LIMS), and relevant certifications like OEM training are typically required. Excellent communication, customer service orientation, and the ability to work independently are crucial soft skills in this role. These skills ensure efficient installation, maintenance, and support of complex lab automation equipment while maintaining high customer satisfaction.

What are some common challenges faced by Hamilton Field Service Engineers in their daily work and how can they be addressed?

Hamilton Field Service Engineers often encounter challenges such as troubleshooting complex instrumentation issues in unfamiliar environments, managing tight travel schedules, and balancing multiple client requests. To address these, it's important to build strong organizational skills, maintain up-to-date technical knowledge of Hamilton equipment, and develop effective communication with both clients and internal support teams. Regular training and leveraging remote support resources can also help in resolving difficult technical problems efficiently.

What is the difference between Hamilton Field Service Engineer vs Hamilton Maintenance Technician?

AspectHamilton Field Service EngineerHamilton Maintenance Technician
CertificationsRelevant technical certifications, such as HVAC, electrical, or mechanicalSimilar technical certifications, often including HVAC or electrical
Work EnvironmentOn-site customer locations, field service settingsFacility or plant maintenance environments, sometimes on-site
Employer & Industry UsageManufacturing, industrial equipment, and service companiesManufacturing plants, industrial facilities, equipment maintenance

The Hamilton Field Service Engineer and Hamilton Maintenance Technician roles share many certifications and work environments, often overlapping in industrial settings. The main difference lies in scope: Field Service Engineers typically handle troubleshooting and repairs at customer sites, while Maintenance Technicians focus on ongoing maintenance within facilities. Both roles are essential for equipment reliability and require technical expertise.

What are popular job titles related to Hamilton Field Service Engineer jobs?

For Hamilton Field Service Engineer jobs, the most frequently searched job titles are:

Field Service Engineer - Boston

Boston, MA • On-site

Hamilton Company
See more jobs at Hamilton Companyexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Company Overview
Hamilton Company is a worldwide leader in the design and manufacture of manual, semi-automated and robotic products for precision fluid measuring. We specialize in the development, manufacturing and customization of precision measurement devices, automated liquid handling stations, and sample management systems. For more than 60 years, Hamilton has been satisfying customer needs by combining quality materials with skilled workmanship, ensuring the highest level of performance of every precision fluid measuring device we manufacture.
Responsibilities
Hamilton Company is seeking a Field Service Engineer to support, repair, and maintain robotic instrumentation. The ideal candidate will work in the field and support the Boston, MA location and surrounding areas. As a Field Service Engineer, you will be tasked with providing high-quality customer support through instrument installation, maintenance and troubleshooting.
  • Responsible for new equipment installation.
  • Perform preventative maintenance.
  • Troubleshoot and repair Hamilton equipment.
  • Report problems and perform root cause analysis on instrument failures.
  • Regular commute to and from customer sites with ability to navigate within the region. Must follow traffic laws and correctly route themselves, ensuring on-time arrival at customer site.

Qualifications
  • A high desire for quality.
  • Demonstrated experience working in the field as well as corporate setting.
  • Ability to train non-technical personnel on highly technical material.
  • Ability and willingness to work in a safety conscious manner necessary due to potential hazardous chemicals and biologicals.
  • Ability to learn new robotic operating systems.
  • The FSE must possess and maintain a current, valid Driver License. Must successfully complete a motor vehicle history check.
  • Must have personal, reliable transportation with valid registration and insurance that can safely transport necessary equipment.

Education/Experience
  • A Bachelor's degree in a related discipline from a regionally accredited, not-for-profit university.
  • Demonstrated ability to troubleshoot electronics, electrical, mechanical, and computer systems.
  • Experience in technical field service and working with customers in the life science, clinical, or pharmaceutical field is preferred.
  • Experience in automation or similar field is required.
  • Being fluent in English, both written and spoken, is required.
  • Ability to lift, carry, push, pull or otherwise move approximately 60 lbs.

About Hamilton
  • Diverse portfolio of exciting and innovative design projects
  • Tremendous opportunities for professional growth
  • Commitment to sustainable design
  • Competitive Compensation
  • Excellent Benefit Package includes medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and much more
  • Solid Stable Company
  • Drug free workplace

EEO - It is the policy of this organization to provide equal employment opportunities to all qualified applicants without regard to race, creed, color, national origin, sex, age 40 and over, disability, marital status, sexual orientation, gender identity, genetic information, citizenship status, religious preference, or veteran status in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.

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