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H R Block Jobs in Connecticut (NOW HIRING)

Tax Strategist

Wallingford, CT ยท On-site

$121K - $157K/yr

GoSystems and Xero software experience Why work for us At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years ...

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H R Block information

What is the difference between H R Block vs Tax Preparer?

AspectH R BlockTax Preparer
Required CredentialsHigh school diploma, some certificationsHigh school diploma, certifications vary
Work EnvironmentRetail locations, seasonal peaksTax firms, freelance, or self-employed
Employer & Industry UsageMajor tax service providerVarious employers or independent
Common Search & ComparisonYesYes

H R Block employees typically work in retail locations during tax season, often holding certifications like IRS VITA or AARP. Tax Preparer is a broader term that includes freelance or employed professionals with varying credentials. While both roles involve preparing taxes, H R Block offers structured employment with training, whereas Tax Preparer can be self-employed or work for different firms. Understanding these differences helps job seekers find the right fit in the tax preparation industry.

Is working at HR Block worth it?

Working at HR Block as a tax preparer or associate offers seasonal employment with flexible hours and opportunities to develop tax preparation skills. Compensation varies by location and experience, and the role often requires basic knowledge of tax laws and customer service skills. Overall, it can be a valuable entry-level position for those interested in finance or tax work.

What are the key skills and qualifications needed to thrive as an H&R Block Tax Professional, and why are they important?

To thrive as an H&R Block Tax Professional, you need a solid understanding of tax laws, strong analytical abilities, and relevant education or completion of tax preparation courses. Familiarity with tax preparation software such as H&R Block's proprietary systems and IRS e-filing tools is critical, and possessing certifications like the IRS Annual Filing Season Program (AFSP) can be advantageous. Exceptional customer service, attention to detail, and effective communication skills help build trust and clarify complex tax concepts for clients. These competencies ensure accurate tax filings, client satisfaction, and compliance with regulatory standards.

What are some common challenges faced by tax professionals working at H&R Block during tax season?

Tax professionals at H&R Block often experience high client volume and tight deadlines during tax season, which can make time management and attention to detail particularly challenging. Balancing the needs of multiple clients, staying current with changing tax laws, and ensuring accuracy in filings are key aspects of the role. Team collaboration and effective communication are essential, as professionals frequently consult with colleagues and supervisors to resolve complex tax situations. Despite these challenges, the fast-paced environment offers valuable experience and opportunities for professional growth.

Is it easy to get hired at H&R Block?

H&R Block typically has a straightforward hiring process, especially for seasonal tax preparer positions, which often require basic customer service skills and a tax knowledge assessment. The company values prior experience or relevant certifications, and applicants usually complete an interview and background check before being hired.

How much do HR Block employees make?

Employees at H R Block, such as tax preparers and office staff, typically earn hourly wages ranging from $10 to $20, depending on experience and location. Tax preparers with certification or specialized skills may earn higher wages or bonuses during the tax season.

How much does H&R Block get paid?

H&R Block employees' pay varies by role, experience, and location. On average, tax preparers earn around $12 to $20 per hour, while managerial positions can earn higher salaries. Compensation often includes hourly wages, bonuses, and benefits depending on the position and work schedule.

What is H&R Block?

H&R Block is a global consumer tax services provider that offers tax preparation, digital tax solutions, and related financial services for individuals and small businesses. Founded in 1955, the company operates thousands of retail tax offices worldwide and also provides online tax filing options. H&R Block's tax professionals help clients prepare and file their tax returns, ensuring compliance with tax laws and maximizing refunds. They also offer services such as audit support, tax planning, and bookkeeping.
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Seasonal, Operations Technical Specialist (Part Time)

Seasonal, Operations Technical Specialist (Part Time)

H&R Block

Norwich, CT โ€ข On-site

$51K - $69K/yr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

About the Role
The seasonal Operations Technical Specialist supports the operational readiness of H&R Block's seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand standards by providing hands-on operational, technical, and logistical support. Working closely with District Operations Coordinators (DOCs), Technology Implementation Analysts (TIAs), and field leadership, you'll play a critical role in successful office openings, daily operations, and seasonal closures.
Day to day, you'll...
  • Support the setup, opening, closure, and relocation of seasonal tax offices according to schedules and standards
  • Execute office setup activities, including planogram implementation, installation of window clings, lightboxes, and open signs, and confirmation of brand compliance
  • Perform custodial tasks to ensure offices are clean, organized, and ready for operation
  • Perform routine building maintenance such as replacing light bulbs and ceiling tiles, cleaning HVAC vents, repairing minor physical damage, resolving minor plumbing issues, and conducting minor low-voltage electrical work
  • Identify maintenance or facility issues requiring certified technicians and notify the District Operations Coordinator
  • Install, remove, and support PC hardware across multiple office locations with guidance from DOCs and TIAs
  • Troubleshoot basic hardware issues and document incidents and resolutions within the case management system
  • Deliver supplies and materials to and from office locations in a timely and organized manner
  • Maintain accurate inventory of district resources, supplies, and computer equipment
  • Maintain up-to-date technical knowledge of supported products and systems
  • Partner with district leadership and technology teams to support office readiness goals
  • Participate in required training and complete other duties as assigned

Required Qualifications
Work Experience:
  • Ability to follow direction while exercising sound judgment in a field-based environment
  • Ability to lift and move office equipment weighing up to 55 pounds or more, with or without reasonable accommodation
  • Basic technical knowledge, including experience setting up, maintaining, and troubleshooting computer hardware and office technology
  • Comfort working independently in a fast-paced, field-based, seasonal role with a flexible schedule based on business needs
  • Demonstrated organization and prioritization skills; ability to work independently and handle multiple tasks/projects simultaneously
  • Must have reliable transportation to travel between office locations as required
  • Strong problem-solving and analytical skills, with the ability to make sound decisions in a fast-paced environment
  • Strong verbal, written, and interpersonal communication skills, with the ability to interact with associates at all levels and resolve issues via chat, email, and in person
  • Working knowledge of Microsoft Outlook, Microsoft Teams, and other Microsoft Office applications

Preferred Qualifications
Work Experience:
  • Experience partnering with operations and/or technology teams
  • Exposure to inventory tracking or asset management
  • Familiarity with virtual collaboration tools

Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.