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H&R Block Receptionist Jobsexternal in Massachusetts (NOW HIRING)

Successful completion of the H&R Block Tax Knowledge Assessment¹ * 5+ years of experience in tax preparation, accounting, finance, or bookkeeping * Experience preparing complex individual returns ...

Successful completion of the H&R Block Tax Knowledge Assessment¹ * 5+ years of experience in tax preparation, accounting, finance, or bookkeeping * Experience preparing complex individual returns ...

Successful completion of the H&R Block Tax Knowledge Assessment¹ * 5+ years of experience in tax preparation, accounting, finance, or bookkeeping * Experience preparing complex individual returns ...

Successful completion of the H&R Block Tax Knowledge Assessment¹ * 5+ years of experience in tax preparation, accounting, finance, or bookkeeping * Experience preparing complex individual returns ...

Successful completion of the H&R Block Tax Knowledge Assessment¹ * 5+ years of experience in tax preparation, accounting, finance, or bookkeeping * Experience preparing complex individual returns ...

Successful completion of the H&R Block Tax Knowledge Assessment¹ * 5+ years of experience in tax preparation, accounting, finance, or bookkeeping * Experience preparing complex individual returns ...

Successful completion of the H&R Block Tax Knowledge Assessment¹ * 5+ years of experience in tax preparation, accounting, finance, or bookkeeping * Experience preparing complex individual returns ...

Successful completion of the H&R Block Tax Knowledge Assessment¹ * 5+ years of experience in tax preparation, accounting, finance, or bookkeeping * Experience preparing complex individual returns ...

Successful completion of the H&R Block Tax Knowledge Assessment¹ * 5+ years of experience in tax preparation, accounting, finance, or bookkeeping * Experience preparing complex individual returns ...

Successful completion of the H&R Block Tax Knowledge Assessment¹ * 5+ years of experience in tax preparation, accounting, finance, or bookkeeping * Experience preparing complex individual returns ...

Successful completion of the H&R Block Tax Knowledge Assessment¹ * 5+ years of experience in tax preparation, accounting, finance, or bookkeeping * Experience preparing complex individual returns ...

About the Role As a seasonal Experienced Tax Professional at H&R Block, you are a trusted advisor who helps clients navigate complex tax situations with confidence. You'll use your expertise to ...

About the Role As a seasonal Experienced Tax Professional at H&R Block, you are a trusted advisor who helps clients navigate complex tax situations with confidence. You'll use your expertise to ...

About the Role As a seasonal Experienced Tax Professional at H&R Block, you are a trusted advisor who helps clients navigate complex tax situations with confidence. You'll use your expertise to ...

About the Role As a seasonal Experienced Tax Professional at H&R Block, you are a trusted advisor who helps clients navigate complex tax situations with confidence. You'll use your expertise to ...

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H R Block Receptionist information

See Massachusetts salary details

$10

$19

$27

How much do h&r block receptionist jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for h&r block receptionist in Massachusetts is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $21.78 per hour, depending on experience, location, and employer.

What is an H&R Block receptionist?

An H&R Block Receptionist is responsible for greeting clients, managing appointments, and providing general office support during tax season. They answer phone calls, assist with paperwork, and ensure a smooth check-in process. The role requires strong customer service skills, attention to detail, and the ability to handle a fast-paced environment. Receptionists also help maintain office organization and support tax professionals as needed.

What does an H&R Block receptionist do?

As an H&R Block Receptionist, your days are typically spent greeting clients, managing appointment schedules, answering phone calls, and supporting tax professionals with administrative tasks. You may also be responsible for collecting documents from clients, handling basic inquiries, and maintaining the cleanliness and organization of the reception area. The role involves frequent interaction with both clients and team members, requiring a balance of customer service and administrative efficiency. During peak tax season, the environment can be fast-paced, making adaptability and strong multitasking skills valuable assets.

What skills and qualifications are needed for an H&R Block receptionist?

To thrive as an H&R Block Receptionist, you need strong organizational skills, attention to detail, basic computer proficiency, and a high school diploma or equivalent. Familiarity with appointment scheduling systems, multi-line phone systems, and office software like Microsoft Office is often expected. Excellent customer service, active listening, and the ability to remain calm and friendly during busy tax seasons are standout soft skills. These qualities are important to ensure smooth office operations and to create a positive first impression for clients in a fast-paced environment.

What is the dress code for H&R Block receptionist?

H&R Block receptionists are typically expected to wear professional business attire, such as dress shirts, blouses, slacks, or skirts, to maintain a polished appearance. The dress code emphasizes neatness and a professional look suitable for a customer-facing role. Some offices may have specific guidelines, so it is advisable to confirm with the local branch.

What are popular job titles related to H&R Block Receptionist jobs in Massachusetts?

For H&R Block Receptionist jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching H&R Block Receptionist jobs in Massachusetts look for?

The top searched job categories for H&R Block Receptionist jobs in Massachusetts are:

Infographic showing various H&R Block Receptionist job openings in Massachusetts as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,471 per year, or $19.5 per hour.

Block Advisors Client Service Professional

Norwood, MA • On-site

H&R Block
Accounting Services • 1 - 5K employees

$15 - $27/hr

Full-time

Retirement

Posted 14 days ago


H&R Block rating

5.7

Company rating: 5.7 out of 10

Based on 296 frontline employees who took The Breakroom Quiz


Job description

About the Role
As a seasonal Client Service Professional / Receptionist at H&R Block, you'll be the welcoming first impression for every client. You'll manage client scheduling, support daily office operations, and work alongside a team of tax professionals. With training and support, this role can be a stepping stone into tax preparation or office leadership. This role is in-person and not remote.
  • Greet clients warmly and create a welcoming, professional first impression as the face of the office
  • Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
  • Manage client check-in and intake processes, including scanning and organizing documents
  • Maintain office organization and cleanliness to support a smooth, professional client experience
  • Collaborate with tax professionals and team members to ensure seamless daily operations
  • Handle sensitive client information with confidentiality, discretion, and care

Required Qualifications
  • Experience working in a fast-paced, client-centric environment
  • Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally
  • Ability to multitask and manage competing priorities throughout the day
  • Organizational skills with attention to detail and follow-through
  • Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems)
  • Availability to work evenings and weekends during tax season

Preferred Qualifications
  • High school diploma/GED or equivalent
  • Previous experience in hospitality, call center, customer service or medical industries
  • Previous experience in a receptionist, front desk, or administrative support role
  • Experience working in a tax office, CPA firm, or financial services environment

Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$15.00 - $27.00/Hr.
Sponsored Job
#27209

What H&R Block employees say

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About H&R Block

Sourced by ZipRecruiter

H&R Block's purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to have approximately 12,000 offices throughout the United States and around the world. We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it's all those things, and much more.

Industry

Accounting services, it services and finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Kansas City, MO, US