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Gym Staff Jobs in Raleigh, NC (NOW HIRING)

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide ...

Overview The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to ...

Overview The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to ...

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide ...

Shift Lead

Raleigh, NC · On-site

$13.50/hr

Job Summary All Gym Staff will be responsible for creating a positive member experience by providing a superior level of customer service and cleanliness to Planet Fitness members, prospective ...

Benefits • Discounts on Certifications • Free Gold's Gym Membership to our locations • 20 ... Attends all required staff meetings * Pages parent/guardian if necessary to attend to discipline ...

Benefits • Discounts on Certifications • Commission & Bonus Structure • Free Gold's Gym ... Success here is built on measurable outcomes - sales growth, staff development, and client ...

Benefits: • Discounts on Certifications • Commission & Bonus Structure • Free Gold's Gym ... staff meetings as necessary. • Ensure that proper time recording procedures are followed ...

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Gym Staff information

See Raleigh, NC salary details

$21.4K

$62.3K

$90.9K

How much do gym staff jobs pay per year?

As of Sep 12, 2026, the average yearly pay for gym staff in Raleigh, NC is $62,263.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $80,700.00 per year, depending on experience, location, and employer.

What is gym staff?

Gym staff are employees who work at fitness centers or gyms to assist members with a variety of needs. Their responsibilities often include greeting guests, maintaining equipment, ensuring cleanliness, providing information about gym facilities and classes, and sometimes helping with basic exercise guidance. Some gym staff may also handle administrative tasks like memberships, scheduling, and managing locker rooms. They play a key role in creating a welcoming and safe environment for gym users.

What does gym staff do?

As gym staff, you play a key role in creating a welcoming and supportive environment for members. Your daily responsibilities often include greeting members, answering their questions about equipment or classes, providing basic fitness guidance, and ensuring safety protocols are followed. You'll also collaborate with trainers and management to address member feedback and help organize events or promotions. Strong communication and a customer-focused mindset are essential, as you'll be one of the primary points of contact for gym-goers throughout their fitness journey.

What are the key skills and qualifications needed to thrive as gym staff?

To thrive as Gym Staff, you need a strong understanding of fitness principles, customer service skills, and often a basic CPR or first aid certification. Familiarity with gym management software, exercise equipment, and safety protocols is typically required. Excellent communication, approachability, and organizational skills help staff build rapport with members and maintain a positive gym environment. These skills ensure member satisfaction, safety, and efficient daily operations within the facility.

What is the difference between Gym Staff vs Personal Trainer?

AspectGym StaffPersonal Trainer
CertificationsBasic CPR/AED, gym-specific trainingCertified Personal Trainer (CPT), specialized fitness certifications
Work EnvironmentGym floor, customer service, equipment maintenanceOne-on-one client sessions, fitness assessments
Employer & Industry UsageGyms, fitness centers, health clubsGyms, private training studios, wellness centers
Common Search & ComparisonYesYes

Gym Staff typically handle general customer service, equipment, and facility maintenance, while Personal Trainers focus on personalized fitness programs and client coaching. Both roles are essential in the fitness industry but differ in certifications, responsibilities, and client interaction.

What are the duties of a gym staff?

Gym staff are responsible for maintaining a clean and safe environment, assisting members with equipment and questions, enforcing gym policies, and sometimes conducting tours or orientations. They may also perform tasks such as cleaning equipment, monitoring member activity, and ensuring safety protocols are followed, often requiring good communication skills and knowledge of gym operations.

What cities near Raleigh, NC are hiring for Gym Staff jobs?

Cities near Raleigh, NC with the most Gym Staff job openings:

Infographic showing various Gym Staff job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $62,267 per year, or $29.9 per hour.

Front Desk Sales Associate

Fuquay Varina, NC • On-site

Gold's Gym
Health and Personal Care Stores • 11 - 50 employees

$12 - $14/hr

Other

Retirement

Posted 24 days ago


Gold's Gym rating

6.1

Company rating: 6.1 out of 10

Based on 35 frontline employees who took The Breakroom Quiz


Job description

Front Desk Associate

The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the Gym General Manager or Operations Supervisor.

• Discounts on Certifications • Commission & Bonus Structure • Free Gold's Gym Membership to our locations • 20% Employee Discount on clothing and products • 401k • Growth Opportunities Across Our Expanding Gold's Gym Network **RELOCATION ASSISTANCE IS NOT PROVIDED**

•Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym. •Provides security and control to the front door and retail area of the facility. •Personally, checks each member into the gym using the proper check-in procedures. •Monitor check-ins to identify delinquent accounts and notifies Gym Operations Supervisor. •Register all guests into the gym using proper registration procedures. •Ensures that guests and appointments are directed to the appropriate fitness consultant in a prompt, professional manner. •Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques. •Addresses caller's requests and/or takes appropriate messages noting caller's name. •Registers all telephone inquiries in the script pad and in the Master Production Binder and transfers the call to the appropriate Fitness Consultants. •Responsible for following up on telephone inquiries to ensure that the appointment was booked properly. •Responds immediately to member requests, inquiries and concerns. •Maintain neat appearance and wear proper uniform attire with nametag while on duty. •Distributes keys, towels and other materials as needed. •Processes retail and concession sales. •Attends all staff meetings as directed. •Responsible for gym walk-thru as designated in walk-thru log. •Follow proper opening and closing procedures as instructed in the FDA training manual. •Logs all maintenance concerns that are reported. •Follows and reports any safety concerns. •Notifies management of gym incidents that requires incident reports. •Works when scheduled and adheres to company attendance policies. •Performs other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor to include but not limited to light cleaning and picking up of weights.

•High school diploma or equivalent required. •Excellent customer service skills are required. •Ability to communicate effectively with both staff and members. •Ability to communicate effectively verbally, non-verbally and in writing is required •Understanding of basic accounting principles is required. •Understanding of basic cash processing procedures is required. •Functional computer skills are required. •Ability to multi-task. •Must be able to work a flexible work schedule to include holidays and weekends. •Must be able to lift 25lbs repeatedly and stand for extended periods of time •Uphold Gold's Gym Vision, Mission, Values and code of conduct Gold's Gym complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources- Donavann@goldsgymnc-sc.com

Compensation: $12.00 - $14.00 per hour

From a single gym in Venice Beach, California in 1965 to a global symbol of strength and performance, Gold's Gym has defined serious training for nearly six decades. What began as a sanctuary for bodybuilders became the birthplace of modern fitness. With over 550 locations across six continents, our legacy has evolved while staying true to it's roots- serious training, community and results. As the industry shifts, Gold's Gym continues to lead, honoring our heritage while building the next generation of members and fitness experiences.

We attribute much of our success to our company culture. We're grounded, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.

If this feels like you, we can't wait to get your application!


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