Guest Ranch Manager Jobs in New York (NOW HIRING)

The Ranch Luxury Wellness Retreat is seeking a highly skilled, intuitive, and hospitality-driven Massage Therapist to join our wellness team. This role is responsible for delivering exceptional, personalized bodywork experiences that align with The Ranch’s elevated, holistic wellness philosophy.

The ideal candidate embodies professionalism, discretion, and warmth, while maintaining the highest standards of therapeutic excellence and guest care.

• Provide customized massage therapy services (e.g., Swedish, Deep Tissue, Sports, Lymphatic, Prenatal, etc.) tailored to guest needs.
• Conduct thorough consultations to assess guest goals, preferences, and contraindications.
• Deliver a five-star, luxury-level service experience from greeting to post-treatment follow-up.
• Educate guests on aftercare, wellness practices, and treatment recommendations.
• Maintain guest confidentiality and uphold discretion at all times.

• Maintain deep knowledge of anatomy, body mechanics, and therapeutic techniques.
• Ensure proper draping, sanitation, and safety standards are followed.
• Prepare treatment rooms to luxury standards before and after each session.
• Maintain accurate and timely treatment notes.

• Collaborate with fitness trainers, nutrition staff, and wellness practitioners to create integrated guest experiences.
• Participate in team meetings and ongoing training sessions.
• Support spa events, retreats, and special programming as needed.

• Follow all local/state licensing and regulatory requirements.
• Maintain cleanliness and organization of treatment spaces and common areas.
• Manage treatment schedules efficiently and punctually.
• Uphold The Ranch brand standards in presentation, demeanor, and communication.

• Active and current state Massage Therapy License.
• CPR/AED certification (or willingness to obtain).
• Minimum of [2+ years] experience in a spa, resort, or wellness setting preferred.
• Strong knowledge of multiple massage modalities.
• Excellent interpersonal and communication skills.
• Ability to stand for extended periods and perform physically demanding treatments.
• Availability to work weekends, holidays, and retreat schedules as needed.

• Experience in luxury hospitality or destination wellness retreats.
• Certification in advanced modalities (e.g., Myofascial Release, Craniosacral, Thai, etc.).
• Passion for holistic wellness and guest transformation.
• Calm, grounded, and service-oriented personality.
• Strong attention to detail and presentation.

• Competitive compensation (hourly + service commission + gratuities if applicable).
• Paid Sick Leave
• A collaborative, mission-driven team environment.
• Opportunity to work in a luxury retreat setting focused on transformational wellness.

PHYSICAL REQUIREMENTS:

• Ability to perform multiple massage sessions per shift (typically 4–6 hours of hands-on service).
• Ability to stand for extended periods and move continuously throughout the workday.
• Physical stamina and strength to apply varying pressure levels, including deep tissue techniques.
• Repetitive use of hands, wrists, elbows, and shoulders.
• Ability to lift and carry up to 25 pounds (massage tables, bolsters, supplies).
• Ability to bend, kneel, reach, and maintain various body positions during treatments.
• Manual dexterity and fine motor skills to perform detailed therapeutic techniques.
• Ability to maintain professional posture and body mechanics to prevent self-injury.
• Visual acuity to observe guest condition and maintain a safe treatment environment.
• Ability to work in a warm, low-lit, and aromatherapy-based environment for extended periods.

Flexibility & Range of Motion:

Must be able to bend, squat, kneel, reach, crawl, and perform various physical activities.

The Ranch is an Equal Employment Opportunity Employer - Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.