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Guest Experience Host Jobs (NOW HIRING)

CAMP

Guest Experience Host

Edina, MN · On-site

$20/hr

The Guest Experience Host serves as a crucial frontline representative, seamlessly blending immersive performance in the experience with driving retail sales and providing magical guest service ...

LEGOLAND

Guest Experience Host

Plymouth Meeting, PA · On-site

$14/hr

What you'll bring to the team Guest Experience Host 📍 LEGOLAND Discovery Center Philadelphia 🧱✨ Do you love creating smiles, bringing the energy, and making every day an adventure? At ...

CAMP

Guest Experience Host

Edina, MN

$20/hr

The Guest Experience Host serves as a crucial frontline representative, seamlessly blending immersive performance in the experience with driving retail sales and providing magical guest service ...

The Clyde Hotel

Guest Experience Host

Albuquerque, NM

$14 - $17/hr

Why This Role Matters We are seeking a dedicated Guest Experience Host to join our team. In this role, you create meaningful, memorable and highly personalized guest experiences from arrival through ...

Eldorado Hotel & Spa

Guest Experience Host

Santa Fe, NM

$16 - $18.25/hr

Why This Role Matters We are seeking a dedicated Guest Experience Host to join our team. In this role, you create meaningful, memorable and highly personalized guest experiences from arrival through ...

Hotel St. Francis

Guest Experience Host

Santa Fe, NM

$16 - $18/hr

Why This Role Matters We are seeking a dedicated Guest Experience Host to join our team. In this role, you create meaningful, memorable and highly personalized guest experiences from arrival through ...

LEGOLAND

Guest Experience Host

Concord, NC · On-site

$13.25/hr

What you'll bring to the team Guest Experience Host - SEA LIFE Charlotte ✨ Got the magic to create unforgettable, joy-filled moments? 😄 Want to spread smiles, spark laughter, and make every day ...

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How much do guest experience host jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for guest experience host in the United States is $15.96, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.27 per hour, depending on experience, location, and employer.

What is a guest experience host?

A Guest Experience Host is a customer service professional responsible for welcoming guests, providing information, and ensuring a positive experience at venues such as hotels, events, attractions, or entertainment locations. Their duties often include greeting visitors, answering questions, assisting with directions, and resolving any issues that may arise during a guest’s visit. They play a key role in creating a friendly and helpful atmosphere, making sure guests feel valued and satisfied with their experience.

What are some common challenges a guest experience host faces, and how can they be addressed on the job?

Guest Experience Hosts often encounter challenges such as managing high guest volumes during peak hours, handling difficult or dissatisfied guests, and adapting quickly to unexpected situations. Successfully addressing these challenges involves staying calm under pressure, using strong communication skills to resolve issues, and working closely with team members to ensure smooth operations. Proactively anticipating guest needs and maintaining a positive, welcoming attitude also go a long way in creating memorable experiences and turning challenging interactions into positive outcomes.

What are the key skills and qualifications needed to thrive as a guest experience host, and why are they important?

To thrive as a Guest Experience Host, you need strong customer service skills, effective communication abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, booking software, and basic troubleshooting of digital ticketing tools is typically required. A positive attitude, problem-solving mindset, and the ability to remain calm under pressure help you stand out in this role. These skills ensure memorable guest interactions, efficient operations, and high satisfaction in hospitality or entertainment environments.

What is the difference between Guest Experience Host vs Front Desk Agent?

AspectGuest Experience HostFront Desk Agent
CredentialsCustomer service experience, hospitality trainingCustomer service experience, hospitality or administrative training
Work EnvironmentGuest interactions, event or activity settingsFront desk, reception area, check-in/check-out processes
Employer & IndustryHotels, resorts, entertainment venuesHotels, resorts, hospitality industry
Common Search/ComparisonGuest Experience Host vs Front Desk Agent

Both roles focus on guest interactions within the hospitality industry. A Guest Experience Host emphasizes creating memorable experiences and engaging with guests during activities or events, often requiring strong customer service skills. A Front Desk Agent primarily handles check-in/check-out procedures and administrative tasks at the hotel front desk. While both roles require hospitality experience, the Guest Experience Host is more guest engagement-oriented, whereas the Front Desk Agent focuses on operational duties.

How to become a guest experience host with no experience?

To become a guest experience host with no experience, focus on developing strong communication and customer service skills, which are essential for the role. Entry-level positions often provide on-the-job training, so previous experience is not always required; demonstrating enthusiasm and a positive attitude can help you get started.

What cities are hiring for Guest Experience Host jobs?

Cities with the most Guest Experience Host job openings:

What states have the most Guest Experience Host jobs?

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Guest Experience Host jobs near you
Infographic showing various Guest Experience Host job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $33,187 per year, or $16 per hour.

Guest Experience Host

Edina, MN • On-site

CAMP
See more jobs at CAMPexternal

$20/hr

Other

Posted 15 days ago

Job description

What is the Role?
CALLING ALL performers, camp counselors, educators, early childhood pros, theatre enthusiasts, kid-at-heart personalities, and natural entertainers who love engaging with kids and families! CAMP is seeking a highly energetic, charismatic, and multi-talented individual to join our team! The Guest Experience Host serves as a crucial frontline representative, seamlessly blending immersive performance in the experience with driving retail sales and providing magical guest service across the entire store.
Core Responsibilities
Immersive Performance & Guided Play
  • Deliver Performance: Confidently learn, memorize, and deliver scripted dialogue as well as improvised material within the immersive experience space.
  • Facilitate Play: Lead guided programming and play-based experiences, including Toy Demos & Guided Play and Leading Crafts or Slime, maintaining high energy and enthusiasm while interacting with all ages.
  • Host & Direct: Serve as a Character Host (Mascot Handler) to direct and supervise guest flow, including line management for character meet-and-greets, ensuring safety and efficiency.
  • Adapt & Engage: Adapt programming to different age groups and group sizes, modeling playfulness and fun to encourage full guest immersion.
Retail Sales & Customer Experience
  • Drive Sales: Achieve sales targets and KPIs by providing best-in-class selling experiences. Engage in conversations with families to introduce them to relevant products and unique items, ultimately leading to purchases.
  • Magical Service: Welcome every guest with a custom greeting and bring the CAMP brand to life by performing your own magic door entrance.
  • Personal Shopping: Customize personal shopping experiences based on family interests and what they'd like to bring home that day, checking them out at the register, and sharing information on upcoming programs.
  • Build Loyalty: Build a repeat customer base by creating a sales culture that is approachable, unique, and tailored to individual customer needs.
Operations, Maintenance, & Team Support
  • Setup & Breakdown: Open and close the experience and store spaces, including daily setup, safety checks, and end-of-day breakdown.
  • Store Readiness: Assist in merchandising and replenishing the sales floor to ensure the store is fully stocked and always customer-ready.
  • Back of House: Assist with Back of House and stock room tasks to ensure organized and efficient store operations.
  • Cleanliness & Safety: Uphold safety protocols, perform ongoing cleaning, sanitizing, and resetting of play and retail areas to maintain cleanliness and tidiness.
  • Team Collaboration: Communicate customer/store needs to leadership, collaborate with team members to deliver seamless experiences, and contribute to a positive, flexible, and solution-oriented team culture.
Position Details & Requirements
Compensation:
  • $20.00/hr
Hours/Availability:
  • This is a non-exempt part-time position, approximately 5 to 25 hours per week, with daily shifts typically between 4-8 hours.
  • Must be able to work at least one weekend day/week, ideally both. AM and PM shifts available.
Mandatory Requirements:
  • Must be 18 years of age or older.
  • Must be local to the area.
  • Must be authorized to work in the United States.
Required Skills:
  • Energy, enthusiasm, and a guest-first mindset.
  • Passion for selling and working with people.
  • Prior experience in retail, child-care, child development/education, or performing arts.
  • Patience, warmth, joy, and humor.
Physical Demands/Work Environment:
  • Ability to be on your feet for up to 8 hours, continuously moving around the store.
  • Ability to lift and place product up to 45 pounds on shelving at various heights (may involve climbing a ladder).
  • Work environment includes exposure to theatrical lighting, including bright LEDs, fast-moving lights, and occasional flashing/strobe effects.
Employee Perks:
  • Employee Assistance Program
  • 20% off merchandise
  • 1.5 x pay on six specific holidays

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