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Gsr Jobs in Virginia (NOW HIRING)

Extended Stay America

General Manager-203100

Springfield, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set ...

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How much do gsr jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for gsr in Virginia is $21.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $24.57 per hour, depending on experience, location, and employer.

What is a GSR?

GSR stands for Graduate Student Researcher. GSRs are graduate students who are employed by universities to conduct research under the guidance of faculty members, often as part of their academic training. Their work may include designing experiments, collecting and analyzing data, and contributing to publications. This position helps students gain valuable experience in their field while supporting their education financially.

What are the key skills and qualifications needed to thrive as a guest service representative, and why are they important?

To thrive as a Guest Service Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with reservation management systems, point-of-sale (POS) software, and basic office applications is often required. Excellent communication, patience, and a friendly demeanor are standout soft skills in this role. These skills ensure positive guest experiences, efficient service, and effective handling of guest concerns in hospitality environments.

What are some common challenges faced by guest service representatives in a hospitality setting, and how can they be managed effectively?

Guest Service Representatives often encounter challenges such as handling difficult guests, managing high-traffic periods, and balancing multiple tasks simultaneously. Effective communication, patience, and strong organizational skills are essential in navigating these situations. Many organizations provide GSRs with training in conflict resolution and customer service best practices, which equip them to resolve issues efficiently and maintain a positive guest experience. Building strong teamwork and knowing when to seek support from supervisors can also help manage busy or stressful shifts.

What skills are needed for GSR careers?

A GSR (Game Show Host or General Service Representative) career typically requires strong communication and interpersonal skills, the ability to handle multiple tasks efficiently, and a professional demeanor. Depending on the specific role, technical skills such as familiarity with relevant tools or systems, as well as adaptability and problem-solving abilities, are also important.

What are popular job titles related to Gsr jobs in Virginia?

For Gsr jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Gsr jobs in Virginia look for?

The top searched job categories for Gsr jobs in Virginia are:

Gsr jobs near you
Infographic showing various Gsr job openings in Virginia as of August 2026, with employment types broken down into 44% Full Time, 29% Part Time, and 27% Nights. Highlights an 100% In-person job distribution, with an average salary of $43,927 per year, or $21.1 per hour.

General Manager-203100

Extended Stay America

Springfield, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

POSITION PURPOSE AND SUMMARY

Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace.

Watch A Day in the Life video for General Manager https://vimeo.com/showcase/5180017/video/265597879

MAJOR / KEY JOB DUTIES

  • Demonstrates and promotes 100% commitment to providing the best possible experience for our guests
  • Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives
  • Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards.
  • Completes daily room and Guest Ready room inspections.
  • Manages ESA Brand Standards and processes while pursuing continuous improvement.
  • Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed.
  • Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance.
  • Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition.
  • Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner.
  • Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables.
  • Provides team members with the necessary tools and supplies to perform their jobs.
  • Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors
  • Efficiently manages rooms to keep all guest rooms in service.
  • Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards.
  • Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely.
  • Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities.
  • Upholds and enforces ESA standards and policy compliance at the hotel level.
  • Ensures bank deposits are completed in accordance with company policy
  • Completes competitive surveillance (Sales Drive Bys)

OTHER DUTIES

  • Reviews in-house rates.
  • Adheres to federal, state and local employment related laws and regulations.
  • Performs duties in all aspects of hotel operations as needed
  • Directly manages an Assistant General Manager / Team Leader.
  • Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues.
BENEFITS
  • Weekly Pay!
  • Competitive Wages
  • Great working environment
  • Employee Recognition Programs
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Care and Dependent Care Flexible Spending Accounts
  • Employer Paid Basic Life and AD&D Insurance
  • Employer Paid Long Term Disability
  • Optional Employee Paid - Voluntary Benefits
    • Short-Term Disability
    • Buy-Up Long-Term Disability
    • Supplemental Life Insurance
    • Dependent Life Insurance
  • 401(k) Savings Plan
  • Paid Time Off
  • Employee Assistance Program (EAP)
  • Employee Perks Program offering discounts to major companies
Compensation
Pay Ranges
Pay range information for the position you are applying for is below.Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, andlocation. Candidates are not guaranteed to be at the high or low end of the compensation rangespresented. The Company complies with applicable federal, state, and local minimum wage requirements.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

MINIMUM QUALIFICATIONS

Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check.

PREFERRED QUALIFICATIONS

  • 2-year degree highly preferred
  • Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
  • Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
  • Ability to manage and direct a staff to perform daily job tasks
  • Conversational or proficient in Spanish

ENVIRONMENTAL JOB REQUIREMENTS

The work environment characteristics described here are representative of the associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
  • Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
  • Typically, moderate noise level in the work environment.
  • Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
  • Occasionally push, pull, lift and/or move up to 25 pounds.

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

  • Read, write and speak English and comprehends basic instructions.
  • Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
  • Present information in one-on-one and small group situations to customers, clients, and associate
  • Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
  • Conversational Spanish would be beneficial

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