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Gsa Manager Jobs in Missouri (NOW HIRING)

GSA Team Lead

Kansas City, MO ยท On-site

$15.50 - $20.25/hr

Ability to manage customer interactions professionally, efficiently, and with a high degree of accuracy. * Proficiency with CRM systems, Salesforce preferred. * Ability to use Google Workspace and ...

GSA Team Lead

Kansas City, MO ยท On-site

$15.50 - $20.25/hr

Ability to manage customer interactions professionally, efficiently, and with a high degree of accuracy. * Proficiency with CRM systems, Salesforce preferred. * Ability to use Google Workspace and ...

Contact Center Rep

Kansas City, MO ยท On-site

$17.25 - $22.50/hr

Helps users with account access, navigation, troubleshooting, and step-by -step guidance on GSA systems. * Tracks case status, routes escalations and uses knowledge management resources within VISION.

Contact Center Rep

Kansas City, MO ยท On-site

$17.25 - $22.25/hr

Helps users with account access, navigation, troubleshooting, and step-by -step guidance on GSA systems. * Tracks case status, routes escalations and uses knowledge management resources within VISION.

Contact Center Rep

Kansas City, MO ยท On-site

$17.25 - $22.25/hr

Helps users with account access, navigation, troubleshooting, and step-by -step guidance on GSA systems. * Tracks case status, routes escalations and uses knowledge management resources within VISION.

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Showing results 1-20

Gsa Manager information

What are the key skills and qualifications needed to thrive as a GSA manager?

To thrive as a GSA Manager, you need strong organizational management, knowledge of procurement processes, and familiarity with federal regulations, typically supported by a relevant degree and experience in government contracting. Proficiency in GSA eTools (like GSA Advantage! and eBuy), contract management systems, and often a FAC-C or DAWIA certification is important. Excellent communication, negotiation, and problem-solving skills help build client relationships and navigate complex compliance requirements. These abilities are vital for ensuring efficient contract execution, regulatory adherence, and successful outcomes in federal acquisitions.

How does a GSA manager typically collaborate with different departments to ensure smooth government contract execution?

A GSA Manager plays a pivotal role in coordinating between sales, compliance, legal, and operations teams to manage government contracts effectively. They are responsible for ensuring that all contract requirements are met, deadlines are adhered to, and communications between internal teams and government agencies are clear and timely. Regular meetings, status updates, and cross-departmental training sessions are part of their routine to address challenges and keep projects on track. This collaborative approach helps mitigate risks, maintain compliance, and deliver quality service to government clients.

What is the difference between Gsa Manager vs Gsa Contract Specialist?

AspectGsa ManagerGsa Contract Specialist
CredentialsTypically requires a bachelor's degree, often with experience in government contractingRequires a bachelor's degree, often with certifications like FAC-C or DAWIA
Work EnvironmentOversees contract teams, manages GSA schedules, and ensures compliancePrepares, negotiates, and manages government contracts within GSA
Industry UsageUsed in government agencies managing large contractsCommonly employed in federal contracting offices

Gsa Managers focus on overseeing contract operations and team management, while Gsa Contract Specialists handle the detailed preparation and negotiation of government contracts. Both roles require knowledge of federal procurement processes but differ in scope and responsibilities.

What is a Gsa Manager?

A GSA Manager is responsible for overseeing the operations and management of a General Services Administration (GSA) contract or program, often involving procurement, compliance, and client relations. They typically require knowledge of government procurement processes, strong organizational skills, and relevant certifications such as the GSA Schedule or federal contracting experience.
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What cities in Missouri are hiring for Gsa Manager jobs? Cities in Missouri with the most Gsa Manager job openings:
Infographic showing various Gsa Manager job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

GSA Team Lead

Systems Integration, Inc.

Kansas City, MO โ€ข On-site

$15.50 - $20.25/hr

Full-time

Re-posted 10 days ago


Job description

Location: Kansas City, MO
Systems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services. SII has opportunities for a qualified Call center Customer Service Team Lead located in Kansas City, MO to support a Federal Government Program. Join our team to discover a professional and rewarding career in an exciting, fast-paced, and growing government-contracting industry!
Responsibilities:
  • Responsible for overseeing daily customer service operations
  • Supervises contractor customer service personnel.
  • Ensures compliance with KPIs, metrics and performance standards to ensure excellent customer experience.
  • Serves as primary liaison between the contractor and the Government.
  • Responds to calls, chats and customer inquiries during peak periods when contact volume exceeds available staffing.

Qualifications:
  • Must have a Public Trust clearance status and must maintain any required clearances or suitability determinations.
  • Excellent verbal and written communication skills.
  • Ability to manage customer interactions professionally, efficiently, and with a high degree of accuracy.
  • Proficiency with CRM systems, Salesforce preferred.
  • Ability to use Google Workspace and other productivity tools.
  • Capability to troubleshoot basic technical issues
  • Background in supply chain or logistics.
  • Attention to detail and strong documentation accuracy with excellent typing skills.
  • Ability to work in a fast-paced, metrics-driven environment.
  • Associate's degree and 3 years of relevant experience or 5 years of experience in the primary functional area.
  • Certifications Preferred: Customer service, IT Support, or contact center operations certifications (e.g., HDO, CompTIA, Customer service credentials).

Must be able to pass a federal background check going back 7 years without felonies. Must be able to pass a federal credit check.