Ground Operations Manager Jobs in Gilbert, AZ (NOW HIRING)

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” 

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.   

Job Summary

The Swissport Fueling Services, Inc., Phoenix Fuel Facilities Operations Manager is responsible for the safety and wellbeing of staff and will promote safety-first culture, ensuring the efficient maintenance and operation of the fuel facilities. The Operations Manager will ensure that Swissport Fueling and the Fuel Facility Corporation policies and procedures are adhered to by way of performance and in keeping with the specifications of the Maintenance, Operation and Management Agreement. The Fuel Facility Manager will ensure that facilities are operated in compliance with ATA 103, SPCC, FRP, and CFR 195 regulations, Storm Water Pollution Prevention; Federal, State, and Local environmental regulations; and OSHA regulations; assist with construction projects; update, as required, the SPCC Plan, Storm Water Plan, and Emergency Response Plan; be responsible for employee safety, operational training programs, and proper utilization of manpower.

The expected pay rate is $110,000-$130,000/year. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.  

Your activities

• Assist in preparation of consortium operating budget to include any operational concerns/requirements for approval by the AFFC Fuel Chairperson and its members.
• Review proper staffing levels to ensure service levels are kept within the parameters of the budget and the needs of the business.
• Review all equipment and personal injury accidents that take place at the fuel facilities and develop corrective action, incorporating Company policies.
• Ensure appropriate response to airport infractions and breaches of the Company’s operating rules/procedures and take corrective action if required.
• Ensures direct reports are in compliance with all company, customer, industry and Federal agency training and safety requirements including documentation through training records.
• Ensure that both the company and consortium financial targets are met.
• Ensure a good working relationship with the various control authorities such as Airport Management and Federal Agencies to include; FAA, TSA, Customs, EPA, Immigrations etc.
• Ensure implementation of appropriate training programs, including preventative maintenance and safety, for new hires and recurring training for experienced employees.
• Monitor inventory controls and preventative maintenance programs.
• Monitor for compliance with fuel inventory controls and environmental compliance.
• Review employees’ absenteeism and initiate appropriate corrective action in accordance with the Company’s attendance policy.
• Adhere to the limits of authority as set forth in the Maintenance, Operation and Management Services Agreement and Swissport’s Standard Operating Procedures.
• Ensures the implementation of the stations Spill Prevention, Control and Countermeasure Plan, Facility Response Plan, Environmental Emergency Response Plan, Storm Water Pollution Prevention Plan and other assigned plans and programs as directed by the General Manager.
• Ensure the fair, firm and consistent accountability of all employees with SOPs and policies
• Performs routine performance appraisals of direct reports and oversees the feedback, professional growth and planning for all those assigned under their leadership.

Key Performance Indicators

Quality targets as set by Swissport and/or as agreed with customers

Other KPI as defined by the business unit

Your profile

• Excellent leadership and people management skills
• Bachelor’s degree (B.A.) from four-year college or university: or 5 years’ experience or training in a fuel facility or similar background or equivalent combination of education and experience
• Detailed in-depth knowledge regarding fuel infrastructure including pipelines is required
• Tank farm and pipeline care and maintenance experience strongly desired
• Strong communication and interpersonal skills with an ability to present at all levels
• Strong operational and people management skills
• Proficient in desktop computing applications including Microsoft Office Word, Excell, PowerPoint
• Customer focus and quality awareness
• Ability to deal with conflicts
• Ability to meet and abide by deadlines
• Technical knowledge of fueling equipment and systems
• Working knowledge of State and Federal Hazardous Waste Regulations
• Available for crisis management response and respond to the station as required
• Must be available and flexible to work variable shifts including nights, weekends and holidays
• Possess and maintains a current driver’s license
• Ability to work independently and accurately without direct supervision
• Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 100 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus

What we offer 

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Visit our website at www.careers.swissport.com to learn more about Life at Swissport. 

Join Swissport today and be part of a team that connects the world of aviation!