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Greif Manufacturing Jobs (NOW HIRING)

... Greif manufacturing and customer support environment. This role oversees customer service teams, drives operational performance, and ensures a high-quality customer experience aligned with Greif ...

... Greif manufacturing and customer support environment. This role oversees customer service teams, drives operational performance, and ensures a high-quality customer experience aligned with Greif ...

Greif is a global leader in performance packaging located in 40 countries. The company delivers ... Job Requisition #: 033653 Manufacturing Coordinator (Open) ROLE OVERVIEW: The Production Planner is ...

Manufacturing Coordinator

La Porte, TX

$18.25 - $25/hr

Greif is a global leader in performance packaging located in 40 countries. The company delivers ... Job Requisition #: 033653 Manufacturing Coordinator (Open) ROLE OVERVIEW: The Production Planner is ...

Plant Manager

Austell, GA

$128K - $218K/yr

Greif is a global leader in performance packaging located in 40 countries. The company delivers ... Manages the activities of teams associated with manufacturing, engineering, and production in a ...

Greif is a global leader in performance packaging located in 40 countries. The company delivers ... Manages the activities of teams associated with manufacturing, engineering, and production in a ...

Plant Manager

Reno, NV · On-site

$108K - $185K/yr

Greif is a global leader in performance packaging located in 40 countries. The company delivers ... Manufacturing Engineering, Manufacturing Production Operations, Manufacturing Repair & Maintenance ...

Plant Manager

Austell, GA

$128K - $218K/yr

Greif is a global leader in performance packaging located in 40 countries. The company delivers ... Manages the activities of teams associated with manufacturing, engineering, and production in a ...

Job Requisition #: 034329 Plant Manager (Open) The Plant Manager is responsible for leading all operational activities within a Greif Tube & Core manufacturing facility, including Production ...

Performs preventive maintenance and repairs on manufacturing equipment and systems according to established procedures. WHY GREIF? * Health Insurance from Day 1: no waiting period, your medical ...

Greif is a global leader in performance packaging located in 40 countries. The company delivers ... Utilizes lean manufacturing and project management skills to build and track project scope, tasks ...

General Labor Production

Silsbee, TX · On-site

$17.55 - $28.03/hr

Greif is a global leader in performance packaging located in 40 countries. The company delivers ... Routinely clean and lubricate equipment, maintain a manufacturing area free from debris and dirt ...

Job Requisition #: 034329 Plant Manager (Open) The Plant Manager is responsible for leading all operational activities within a Greif Tube & Core manufacturing facility, including Production ...

Greif is a global leader in performance packaging located in 40 countries. The company delivers ... Drive continuous improvement initiatives through the implementation of Lean Manufacturing ...

... manufacturing line install. * Experience with developing detailed plans to improve plant reliability, robustness, and profitability. * Ability to learn and develop Greif internal process and product ...

Greif is a global leader in performance packaging located in 40 countries. The company delivers ... Routinely clean and lubricate equipment, maintain a manufacturing area free from debris and dirt ...

Batch Maker

Cincinnati, OH · On-site

$19.23 - $30.77/hr

Greif is a global leader in performance packaging located in 40 countries. The company delivers ... Operate mixers, tanks, pumps, and related manufacturing equipment. * Monitor batch processes and ...

Greif is a global leader in performance packaging located in 40 countries. The company delivers ... Performs preventive maintenance and repairs on manufacturing and electrical equipment and systems ...

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Greif Manufacturing information

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How much do greif manufacturing jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for greif manufacturing in the United States is $24.95, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $28.85 per hour, depending on experience, location, and employer.

What are some typical challenges faced by employees in a Greif Manufacturing facility, and how are they supported in overcoming them?

Employees at Greif Manufacturing facilities may encounter challenges such as adapting to evolving production technologies, maintaining strict safety standards, and meeting efficiency targets during high-demand periods. The company addresses these challenges by providing comprehensive onboarding, ongoing safety training, and clear communication of operational expectations. Team leads and supervisors are accessible to offer guidance, and there are opportunities for cross-training to help employees develop new skills and stay adaptable. This supportive environment helps team members manage challenges effectively while contributing to overall productivity.

What are the key skills and qualifications needed to thrive as a Greif Manufacturing worker, and why are they important?

To thrive as a Greif Manufacturing worker, you generally need mechanical aptitude, attention to detail, and a high school diploma or equivalent. Familiarity with manufacturing equipment, safety protocols, and systems like ERP software is often required. Strong teamwork, communication, and problem-solving abilities help individuals excel in this fast-paced environment. These skills ensure safe, efficient production and high-quality output in line with company standards.
Customer Service Manager

Customer Service Manager

Greif

Carol Stream, IL

$90K - $153K/yr

Full-time

Medical, Dental, PTO

Posted 22 days ago


Greif rating

6.3

Company rating: 6.3 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

93rd of 110 rated packaging manufacturers


Job description

Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.

With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.

Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.

OUR VISION:

Being the customer service company in the world.

OUR PURPOSE:

Creating packaging solutions for life's essentials.

Job Requisition #:

034388 Customer Service Manager (Open)

Job Description:

The Customer Service Manager is responsible for leading the day-to-day operations of the Customer Service function within a Greif manufacturing and customer support environment. This role oversees customer service teams, drives operational performance, and ensures a high-quality customer experience aligned with Greif's commitment to service excellence, responsiveness, and long-term customer partnership.

As a global leader in industrial packaging products and services, Greif places strong emphasis on customer relationships, operational reliability, and collaboration across functions. The Customer Service Manager plays a critical role in supporting those priorities by developing high-performing teams, improving service processes, and ensuring timely and accurate communication with customers and internal partners.

Key Responsibilities
  • Supervise Customer Service Representatives and manage the daily operations of the customer service function.
  • Communicate pricing, product information, shipping dates, and other order-related details to ensure high levels of customer satisfaction and service reliability.
  • Address escalated and more complex customer issues, ensuring timely resolution and strong customer relationships.
  • Collect operational information and prepare reports, metrics, and service updates as required.
  • Communicate departmental goals and expectations while applying company policies and procedures.
  • Recruit, train, coach, and develop Customer Service team members while supporting employee engagement and performance management activities.
  • Recommend salary increases, administer discipline, and promote positive employee relations in alignment with company standards.
  • Partner closely with Operations, Scheduling, Shipping/Receiving, Supply Chain, Sales, and other departments to support customer needs and operational priorities.
  • May prepare quotation packets, pricing documents, and customer support materials.
  • Identify opportunities to improve customer service operations, workflows, communication, and responsiveness while recommending operational improvements.
  • Support Greif's culture of continuous improvement, teamwork, customer focus, and operational excellence.
  • Perform other duties and responsibilities as assigned.
Education and Experience
  • Typically possesses a bachelor's degree and 5-6 years of relevant experience.
Knowledge and Skills
  • Strong supervisory, problem-solving, organizational, and planning skills.
  • Advanced knowledge of products, customer support processes, and order management.
  • Excellent interpersonal, verbal, written, and presentation communication skills.
  • Ability to lead teams, motivate colleagues, and foster a collaborative work environment.
  • Fundamental understanding of computer operations and business software systems.
  • Strong customer service orientation and ability to build positive customer relationships.
  • Ability to work cross-functionally in a fast-paced manufacturing and operational environment.
  • Solid product line knowledge and understanding of customer requirements.

At Greif, we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential.

Compensation Range:

The pay range for this position is $90,000.00 - $153,200.00. Typically, a competitive wage for new hires will fall between $100,000.00 to $110,000.00. Offers for this position may vary based on market data and other factors such as job-related knowledge, skills, experience, and geographic location. The position may also be eligible for a short-term incentive.

Benefits Statement:

Greif offers a comprehensive benefits package, including medical, dental, paid time off, and other competitive benefits which are available for eligible colleagues effective day one.

Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize the well-being of our candidates. While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page at www.greif.com. All communication from Greif regarding job opportunities will also come from an @greif.com email address. If you have concerns about the legitimacy of a job posting, receive an unsolicited job offer or suspect fraudulent activity, please contact us for verification via this link Contact Us - Greif.

EEO Statement:

https://www.greif.com/wp-content/uploads/2023/04/HR-101-Equal-Employment-Opportunity-Policy-English.pdf

We offer a competitive salary, excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other any other legally protected characteristic.

For more information read Greif's Equal Opportunity Policy.


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