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Graveyard Customer Service Representative Jobs in Spring, TX

DXP

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders ...

DXP

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders ...

DXP

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders ...

Arrow Exterminators

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external ...

DXP

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders ...

Doggett

Customer Service Representative

Houston, TX · On-site

$15 - $20.25/hr

Customer Service Representative Classification Exempt Job Summary The Customer Service Representative is responsible for promoting the sale of parts, service and rental within the branch and ...

D3S Service

Customer Service Representative

Magnolia, TX · On-site

$10 - $15/hr

Vision insurance NORMAL DAY-TO-DAY DUTIES Customer service representatives will be responsible for answering the phone, scheduling service calls, addressing warranty issues, and receiving parts. We ...

Quadra

Customer Service Representative

The Woodlands, TX · On-site

$49K - $74K/yr

Customer Service Representative Location: The Woodlands, Texas (Hybrid - Flexibility Policy) Status: Full-time, Permanent (1) - This is a newly created role. Are you known for your initiative and ...

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Graveyard Customer Service Representative information

See Spring, TX salary details

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How much do graveyard customer service representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for graveyard customer service representative in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What is a graveyard customer service representative?

Graveyard Customer Service Representatives are professionals who work overnight shifts, typically between late evening and early morning hours, to assist customers with inquiries, issues, or support needs. They handle calls, emails, or chats when most businesses are closed for the day, ensuring 24/7 customer support. Their duties often include problem-solving, processing transactions, and providing information, all while adapting to the unique challenges of working during nighttime hours. These representatives are essential in industries that require round-the-clock service, such as hospitality, healthcare, and telecommunications.

What are the key skills and qualifications needed to thrive as a graveyard customer service representative?

To thrive as a Graveyard Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or GED. Familiarity with customer relationship management (CRM) software, phone systems, and online chat tools is typically required. Reliability, stress management, and the ability to work independently make someone stand out in this overnight position. These skills and qualities are vital to effectively address customer needs and maintain service quality during less-supervised, off-peak hours.

What are some common challenges faced by graveyard customer service representatives, and how can they be managed?

Graveyard Customer Service Representatives often encounter challenges such as maintaining alertness during overnight shifts and handling a higher proportion of urgent or escalated issues from customers in different time zones. To manage these challenges, it's important to establish a consistent sleep schedule, utilize effective time management, and practice self-care to mitigate fatigue. Additionally, teamwork and regular communication with day-shift colleagues help ensure smooth transitions and consistent customer support. Many employers also provide resources like wellness programs and training to support employees working non-traditional hours.
Graveyard Customer Service Representative jobs near you

Customer Service Representative

Houston, TX • On-site

Village Plumbing and Air
Construction • 51 - 200 employees
Learn more about Village Plumbing and Airexternal

$15.25 - $20.75/hr

Other

Re-posted 20 days ago

Job description

Job Type
Full-time
Description
Village Plumbing, Air and Electric has been serving the Houston area for 80 years. We have built an impeccable reputation based on our consistent quality work. We are currently hiring a Customer Service Representative, one of the most important positions with our company. Our CSR's are first point of contact when our customers call, so we are seeking energetic an enthusiastic Call Center Representative to join our team.
Responsibilities:
* Answer phones and book service calls for Plumbing, HVAC and Electrical
* Document and update customer records based on interactions
* Handle customer inquires and complaints with advanced conflict resolution skills
* Promote additional services by recognizing opportunities to up-sell accounts
* Call out to existing VPP customers to schedule maintenance checks
* Offer VPP (Village Partner Plan) to callers when applicable
Requirements
* Two years of customer service experience in a call center
* Positive and professional demeanor
* Ability to build rapport with clients quickly
* Exceptional written and verbal communication skills
* Ability to prioritize and multitask
* Proven ability to meet and exceed call quotas
* Proficiency with necessary technology, including computers, software applications, phone systems
* Service Titan experience a plus!
* Previous experience in Plumbing, Electric or HVAC industry preferred
* Ability to work flexible schedules which includes some weekends and evenings up to 8:00 PM.
* Bilingual-Spanish a big plus!
Salary Description
Hourly + Bonus

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