Graphics In Jobs in Louisville, KY (NOW HIRING)

FSA Management Group is an event, marketing and association management company specializing in custom service to our clients. Service is our core competency. Whether it is producing a conference or special event, creation of a marketing campaign or full management, we are prepared to meet our client’s needs and take events to the next level.

FSA offers complete support in the areas of event planning and production, strategic leadership, financial management, marketing, public relations and operational support. Our team strives to deliver unmatched personal service, paired with customized resources that help our clients achieve their event objectives.

Position Summary:

This position is responsible for assisting with the coordination and management of FSA client event registration, marketing and graphic design production needs. The position will work with internal and external clients to successfully set up and manage event registration, marketing platforms and reporting. This position will also work with external vendors and service suppliers. Important duties of this position include customer service, attention to details and accurate reports. This position will communicate directly with client members and event registrants. This position exists to produce excellent client services for FSA and our clients to help produce highly-rated, quality events. The end result is the successful accomplishment of client objectives, and their highly rated satisfaction of FSA’s services.

What your days will look like:

FSA is a fast-paced, multi-client environment where no two weeks or two days are the same. We are seeking detailed and accurate registration numbers, marketing stats and reporting and graphic design production assistance.

Where you'll work:

This is a remote-first role with periodic in-office time at our Louisville, KY headquarters. You'll travel a minimal number of times per year for on-site conference management — typically up to a week at a time, with some weekend commitments.

Essential Duties:

• Manage multiple accounts and projects, working within scheduling requirement
• Provide excellent customer service to both internal and external clients
• Set up and manage event registration
• Process and data entry for event registrations, event registration management, payment processing, accounting reports
• Responsible for keeping database current and ensuring numbers and formulas are accurate
• Responds promptly to telephone, email, and in-person inquiries regarding registration and membership
• Liaise when necessary to resolve any issues with cards, payments or registration information
• Prepare and mail renewals and reminders on a monthly schedule
• Develops and maintains registration reports
• Brainstorm and develop concepts for Membership Recruitment and Retention
• Produce and Manage email campaigns and lists
• Create custom social media ads, posts, reels, carousels, etc. 
• Able to use social media to market FSA events and clients
• Social Media Management
• Demonstrate exceptional ability to understand complex/comprehensive subjects and break down communication messages with clear design execution
• Execute creative ideas with efficiency, skill and mindfulness of final production
• Create custom client and event graphics and execute a high-skill level of photo-editing. 
• Design for print and digital, mindful of opportunities and restrictions of each
• Secure print quotes
• Proof all work for accuracy and attention to detail
• Attend press checks 
• Take direction and feedback from internal team members and external clients and easily pivot accordingly
• Uphold the brand standards for FSA and our clients in alignment with marketing strategies
• Assist with onsite materials/signage, inventory, packing/shipping, proofing marketing and onsite materials and auction support
• Make basic website updates that involve events and membership
• Track graphic status and time spent on projects for monthly billing to clients
• Provide administrative support
• Take direction and feedback from internal team members and external clients and easily pivot accordingly
• Track time spent on projects
• Function effortlessly and effectively in a professional environment
• All other duties as assigned.

Software & Technology Skills (Must be able to work at high-skill level in the Microsoft programs for client-managed deliverables):

·       Outlook and Calendar

·       Microsoft Word, PowerPoint and Excel

·       Social media platforms

·       Canva

·       InDesign

·       Illustrator

·       Photoshop

·       Acrobat

·       Familiarity with WordPress and HTML a plus

Qualifications Needed for Successful Performance of Responsibilities:

• College Degree preferred, and more than 2 years of business experience or related fields preferred
• Experience in agency or in-house marketing setting a plus
• Ability to work in a team environment is essential
• Exhibit excellent written and verbal communication skills
• Positive attitude, self-motivated, and desire to assist customers.
• Exceptional attention to detail and strong organizational skills
• Ability to multi-task and work both with minimal supervision and in collaboration
• Problem-solver with good judgment, discretion and time- management skills
• Effective time management and organizational skills with the ability to proactively prioritize tasks
• Vigorous work ethic
• A good sense of humor is a must
• Ability to produce results quickly and efficiently
• Loves working under deadlines
• Calm under pressure – can excel and thrive in a high-volume and fast-changing environment
• Project management experience a plus
• Marketing and Digital advertising experience a plus (broadcast emails, social media, video, graphic design etc.)