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Graphic Associate Jobs in Markham, IL (NOW HIRING)

Orbus

CUSTOMER SUPPORT ASSOCIATE

Woodridge, IL · On-site

$20/hr

Orbus , a leading and highly successful visual communications builder and designer of hardware and graphics for the exhibit and display industry, is seeking a Customer Support Associate to join our ...

Orbus Inc

CUSTOMER SUPPORT ASSOCIATE

Woodridge, IL · On-site

$20/hr

Orbus , a leading and highly successful visual communications builder and designer of hardware and graphics for the exhibit and display industry, is seeking a Customer Support Associate to join our ...

Orbus Visual Communications

Be Seen First

Customer Support Associate

Woodridge, IL · On-site

$20/hr

Orbus , a leading and highly successful visual communications builder and designer of hardware and graphics for the exhibit and display industry, is seeking a Customer Support Associate to join our ...

FedEx Office

Retail Customer Service Associate

Chicago, IL · On-site

$15.50 - $17/hr

Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services * Provides an outstanding customer service ...

FedEx Office

Retail Customer Service Associate

Chicago, IL · On-site

$15.50 - $17/hr

Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services * Provides an outstanding customer service ...

FedEx Office

Retail Customer Service Associate

Chicago, IL · On-site

$15.50 - $17/hr

Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services * Provides an outstanding customer service ...

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All JobsGraphic Associate JobsGraphic Associate Jobs in Markham, IL

Graphic Associate information

See Markham, IL salary details

$12

$25

$40

How much do graphic associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for graphic associate in Markham, IL is $25.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $29.57 per hour, depending on experience, location, and employer.

What does a graphic associate do?

A Graphic Associate is responsible for supporting the design and production of visual materials such as brochures, advertisements, presentations, and digital content. They typically work under the supervision of senior designers or art directors, helping to execute creative concepts and maintain brand consistency. Their tasks may include creating graphics, editing images, preparing files for print or web, and collaborating with other team members to meet project deadlines.

What are the key skills and qualifications needed to thrive as a graphic associate?

To thrive as a Graphic Associate, you need proficiency in design principles, visual communication, and a relevant degree or certification in graphic design or a related field. Familiarity with software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and digital asset management systems is typically required. Strong attention to detail, creativity, and effective collaboration skills help you stand out in this role. These abilities ensure high-quality visual output, meet client or organizational standards, and support efficient teamwork in fast-paced creative environments.

How does a graphic associate typically collaborate with other departments during a project?

As a Graphic Associate, you’ll regularly work alongside marketing teams, content creators, and product managers to ensure visual elements align with overall project goals. Collaboration often involves participating in brainstorming sessions, receiving and incorporating feedback, and adapting designs to fit various platforms or campaign needs. Clear communication and flexibility are essential, as priorities may shift and multiple revisions are common. This cross-functional teamwork not only enhances the quality of the final product but also provides valuable exposure to different aspects of the business.

What is a graphic associate?

A graphic associate is a professional responsible for creating visual content such as designs, layouts, and illustrations using tools like Adobe Photoshop or Illustrator. They often work in marketing, advertising, or media environments and may need skills in graphic design, attention to detail, and knowledge of design software.
Graphic Associate jobs near you

CUSTOMER SUPPORT ASSOCIATE

Orbus

Woodridge, IL • On-site

$20/hr

Other

PTO

Re-posted 3 days ago

Job description

Ready to kick-start your career? We are calling all recent college graduates looking for the ultimate entry-level opportunity to learn, grow, and build a professional foundation.
Orbus, a leading and highly successful visual communications builder and designer of hardware and graphics for the exhibit and display industry, is seeking a Customer Support Associate to join our dynamic team. This is an excellent opportunity for someone looking to initiate and advance their career.
We are an aggressively growing company and value individuals who are ready to scale and develop alongside our business-and who want to be recognized and rewarded for their positive contributions.
The Role & Our Customer Promise
The Customer Support Associate is a key ambassador of Orbus, responsible for delivering exceptional customer experience at every touchpoint. This role ensures that all customer interactions are handled professionally, accurately, and in alignment with our Customer Promise: "You'll love doing business with us."
The ideal candidate is highly organized, personable, and thrives in a fast-paced environment. This individual enjoys multitasking, is flexible in adapting to changing priorities, and manages time efficiently while maintaining attention to detail.

  • Position Type: Full-time, On-site
  • Compensation: Starting pay is $20.00 per hour
Key Responsibilities
  • Customer Touchpoints: Serve as a primary point of contact for Orbus customers, delivering timely, accurate, and professional support via phone, live chat, email, and other communication channels, with an emphasis on increased telephone interaction.
  • Inquiry Management: Provide assistance with customer inquiries including, but not limited to, quotes, order placement, product questions, pricing, and general account support.
  • Order Entry: Accurately enter, update, and manage customer orders and order changes, ensuring completeness, correctness, and adherence to internal processes and timelines.
  • Systems & Software: Learn and become proficient in required software and applications, including but not limited to Order Entry ERP, CRM systems, and Case Management tools, to effectively support customer needs.
  • Case Resolution: Manage customer cases from initial inquiry through resolution, ensuring timely follow-up and clear communication throughout the process.
  • Proactive Outreach: Proactively communicate with customers regarding order status, updates, promotions, and relevant marketing messages to enhance engagement and overall customer satisfaction.
  • Internal Collaboration: Collaborate with internal teams to resolve issues efficiently and support seamless order fulfillment.
  • Data Integrity: Maintain organized, accurate customer and order records within internal systems.
  • Mission Focus: Consistently deliver excellent customer experience by providing prompt, courteous, and solutions-oriented responses aligned with our Customer Promise
Traits & Role Requirements
Organization & Multitasking
• Demonstrate strong organizational skills, including effective email management to keep drafted orders, cases, returns, and escalations organized for clear communication.
• Complete all assigned work, including orders and cases, prior to the end of each workday to support customer expectations and on-time manufacturing.
• Multitask and prioritize workloads in a fast-paced environment while maintaining accuracy and attention to detail.
Time Management & Availability
• Maintain consistent availability within company telephone and communication software.
• Achieve a call answer rate KPI of 80% or higher.
• Arrive on time and fully prepared to work at the schedule start time, using time clock to accurate document each shift.
• Manage overtime responsibly, working extra hours only when approved in advance or required during peak seasons.
• Adhere to company attendance policies, keeping unplanned PTO to no more than six occurrences within a rolling 12-month period.
• Submit PTO requests at least forty-eight business hours in advance (two weeks' notice is strongly encouraged).
Learning & Engagement
• Actively participate in all required onboarding and ongoing training sessions.
• Take ownership of ongoing learning by asking questions, taking detailed notes, and requesting additional training when needed.
• Apply new knowledge quickly to improve daily performance and elevate the overall customer experience.
Quality, Accuracy & Growth Focus
• Deliver high-quality work consistently, maintaining an error rate KPI of 0.25% or better.
• Show accountability and attention to detail in all customer interactions and system entries.
• Proactively reinforce approved go-to-market initiatives and messaging to support client education, increased touch points, up-sell, and cross-sell opportunities.
Summary of Daily Focus Areas
• Provide seamless customer communication and technical support.
• Execute precise order processing and management.
• Deliver accurate quotes and effectively communicate product value positioning.
• Resolve returns and service issues with a solutions-oriented mindset.
• Guide clients toward self-service tools while conducting proactive account outreach.
Education & Qualifications
• Education: A college degree is preferred, or 2+ years relevant experience in a customer-facing or administrative role.
  • Technical savvy: Ability to quickly learn and navigate proprietary software systems.
  • Communication Style: Strong verbal and written skills with a professional, confident telephone presence.

We are looking for a motivated professional who brings the right mix of communication skills, sharp organization, problem-solving ability, and a customer-first mindset.
As part of our hiring process, we ask all interested candidates to complete our Culture Index survey using the link below. There are no right or wrong answers. Your responses help us understand your natural work style, preferences, and strengths so we can create the best possible fit.

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