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Grand Sierra Jobs (NOW HIRING)

Grand Sierra Resort & Casino

The Pool - Manager

Reno, NV · On-site

$60K - $65K/yr

SUMMARY The Grand Sierra Resort is seeking a talented and qualified individual to serve as a Manager for The POOL. In this role team member will be responsible for all daily department operations ...

Meruelo Group

Table Games Dealer - Part Time

Reno, NV · On-site

Adhere to game protection and Grand Sierra Resort & Casino dealing procedures. Handle all bets on assigned games. Recover players' losses and pay winners with casino gaming chips. Deal cards and/or ...

Meruelo Group

Table Games Dealer - Full Time

Reno, NV · On-site

Adhere to game protection and Grand Sierra Resort & Casino dealing procedures. Handle all bets on assigned games. Recover players' losses and pay winners with casino gaming chips. Deal cards and/or ...

Meruelo Group

Graphic Designer

Reno, NV · On-site

SUMMARY Grand Sierra Resort and Casino Advertising Department is seeking a talented graphic designer. The ideal candidate will be proficient in graphic design, digital design and pre-press. The ...

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How much do grand sierra jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for grand sierra in the United States is $19.64, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $20.43 per hour, depending on experience, location, and employer.

What are some common challenges faced when working at Grand Sierra Resort, and how can new employees best prepare for them?

Employees at Grand Sierra Resort often work in a fast-paced, guest-focused environment that can require juggling multiple tasks, especially during peak seasons or events. Common challenges include adapting quickly to fluctuating guest needs, maintaining high service standards, and collaborating efficiently with team members across departments like housekeeping, front desk, and food & beverage. New hires can prepare by developing strong communication and time-management skills, familiarizing themselves with the resort's offerings, and remaining flexible to accommodate shift changes or last-minute requests. Embracing teamwork and a positive attitude can also help ensure a successful transition into the role.

What is the difference between Grand Sierra vs Hotel Front Desk Agent?

AspectGrand SierraHotel Front Desk Agent
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentResort/hotel setting, customer-facingHotel lobby, customer-facing
Employer & IndustryResort, hospitality industryHotels, hospitality industry
Common Search & ComparisonYesYes

The comparison between Grand Sierra and Hotel Front Desk Agent highlights that both roles typically require similar credentials, such as a high school diploma and customer service skills. Both positions operate in hotel or resort environments within the hospitality industry. While Grand Sierra refers to a specific resort, the Hotel Front Desk Agent is a common role across many hotels. Understanding these similarities helps job seekers identify relevant opportunities and expectations in the hospitality sector.

What are the key skills and qualifications needed to thrive as a Grand Sierra employee?

To thrive as an employee at Grand Sierra Resort, you generally need relevant experience in hospitality, customer service, or your specific field (such as food service, housekeeping, or entertainment), along with a high school diploma or equivalent. Familiarity with property management systems, point-of-sale software, and basic office tools is often required, and some positions may ask for food handler or gaming licenses. Strong interpersonal skills, adaptability, and a focus on guest satisfaction set top performers apart. These skills and qualifications ensure exceptional guest experiences and smooth operation in a fast-paced, service-oriented environment.

What is a Grand Sierra job?

Grand Sierra jobs refer to the various employment opportunities available at the Grand Sierra Resort and Casino, a large hotel, casino, and entertainment complex located in Reno, Nevada. These jobs can range from hospitality and customer service positions, such as front desk agents and housekeepers, to casino operations, food and beverage service, security, maintenance, and management roles. Working at Grand Sierra offers employees the chance to be part of a dynamic environment that serves guests from around the world. The company often provides training, benefits, and opportunities for career growth within the hospitality and gaming industry.
What cities are hiring for Grand Sierra jobs? Cities with the most Grand Sierra job openings:
What states have the most Grand Sierra jobs? States with the most job openings for Grand Sierra jobs include:
Grand Sierra jobs near you
Infographic showing various Grand Sierra job openings in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 100% Physical job distribution, with an average salary of $40,858 per year, or $19.6 per hour.

The Pool - Manager

Grand Sierra Resort & Casino

Reno, NV • On-site

$60K - $65K/yr

Full-time

Re-posted 6 days ago

Job description

SUMMARY
The Grand Sierra Resort is seeking a talented and qualified individual to serve as a Manager for The POOL. In this role team member will be responsible for all daily department operations, providing superior customer service to all guests according to the GSR service standards, managing all levels of staff, resolving guest issues appropriately, supporting all other staff and management, and maintaining cleanliness of all areas in accordance with department standards. This role requires a strong knowledge of the GSR resort and its amenities with the ability to promote our various offerings and products at all opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Primary duties and responsibilities include, but are not limited to, the following:
  • Communicate with guests professionally, answering questions and offering assistance when possible.
  • Possess a strong attention to detail, maintain the cleanliness of the bars, pool, and surrounding areas.
  • Ensure pool and surrounding areas meet department standards and are suitable for guest use. This includes managing all opening, daily, and closing procedures.
  • Responsible for training all team members, delegating tasks, and work closely with all team members to ensure success.
  • Ensure team members are adhering to Health Department standards at all times as well as promoting a neat, clean and organized environment.
  • Provide clear communication and direction keeping team members informed and educated on current department and company initiatives.
  • Attend and participate in all meetings as required, maintains an open line of communication with management relaying relevant information and events.
  • Interview, hire, coach and train team members to ensure company guidelines are followed and our guests are receiving the best service possible.
  • Analyze feedback from guests, make logical judgements and take action to implement suggestions for improvement.
  • Responsible for daily scheduling and reports, maintain appropriate staffing levels for business levels making adjustments as needed.
  • Any other duties as assigned within the scope of this position.

KNOWLEDGE/SKILLS/ABILITIES
  • Present a professional appearance.
  • Enthusiastically support, actively promote and demonstrate superior guest service in accordance with department and company standards and programs.
  • Aware of all property events and activities and utilize effective communication tools to ensure that consistent, accurate and timely information is provided through the company and to potential guests.
  • Prioritize workload and meet deadlines.
  • Working knowledge of POS terminals.
  • Ability of complex reading, writing, math, and task completion skills is required.
  • Must have the following skills: clerical, compiling, coordination, analyzing, supervising, instructing, precision working, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
  • Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
  • Must be a minimum of 21 years of age.

EDUCATION and/or EXPERIENCE
  • Minimum 1 - 2 years' experience in hospitality, pool setting, or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

CERTIFICATES AND LICENSES
  • Must be able to maintain appropriate Gaming License & Alcohol Awareness card.

PHYSICAL DEMANDS
  • While performing the duties of this job, the team member is constantly sitting, standing, walking, reaching overhead, bending over, frequently crouching, and kneeling during the duration of their shift.
  • Must be able to push/pull 50lbs or less frequently and 100lbs or less occasionally.
  • The team member will constantly have repetitive use of both feet. Team member will constantly have repetitive use of their dominant hand, occasional use of their non-dominant hand, and constant light grasping motions. Team member will have occasional use of firm/strong grasping motion. Finger dexterity of both hands will be frequently required.
  • Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
  • The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT
  • Work performed indoors and outdoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts in possible confined areas around computer equipment, mechanical equipment, and other electrical devices.
  • Team Member may be around flame/heat generated devices.
  • The noise level in the work environment is usually moderate to loud.
  • Team Member may be exposed to extreme heat/cold, vibrations, slippery surfaces, high places, moving objects, fumes/odor and/or secondhand smoke.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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