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Government Ux Research Jobs (NOW HIRING)

Leidos

Senior UI/UX Designer

Mclean, VA · On-site

$92K - $166K/yr

Bring relevant commercial and non-government UX research practices into the mission environment when appropriate. Basic Qualifications * Requires a bachelor's degree and 8+ years experience or a ...

Leidos

Senior UI/UX Designer

Mclean, VA · On-site

$92K - $166K/yr

Bring relevant commercial and non-government UX research practices into the mission environment when appropriate. Basic Qualifications * Requires a bachelor's degree and 8+ years experience or a ...

Zeiders Enterprises

UX Research Analyst

Woodbridge, VA · On-site

$115K/yr

Job Title: UX Research Analyst Zeiders is an industry leader in military and family support. Our ... S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation ...

Zeiders Enterprises

UX Research Analyst

Woodbridge, VA · On-site

$115K/yr

Job Title: UX Research Analyst Zeiders is an industry leader in military and family support. Our ... S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation ...

AutoZone

UX User Experience Research Manager

Memphis, TN · On-site

$113K/yr

AutoZone's UX Research Manager will have a passion to understand the "why" behind the behaviors and attitudes of our customers and AutoZone employees. The Manager of UX Research is a thought-leader ...

AutoZone

UX User Experience Research Manager

Memphis, TN · On-site

$113K/yr

AutoZone's UX Research Manager will have a passion to understand the "why" behind the behaviors and attitudes of our customers and AutoZone employees. The Manager of UX Research is a thought-leader ...

ACI Infotech

UX Researcher

Government-specific task management Knowledge, Skills and Ability UX Research & Testing * Ability to share research results quickly and effectively * Ability to perform all research-related tasks ...

ACI Infotech

UX Researcher

Government-specific task management Knowledge, Skills and Ability UX Research & Testing * Ability to share research results quickly and effectively * Ability to perform all research-related tasks ...

Citigroup, Inc.

UX Research Lead

New York, NY · On-site

Role Summary We are seeking a UX Research Lead to join our Design & User Experience organization - a role that carries both an operational delivery mandate and a strategic imperative to evolve how UX ...

Citi

UX Research Lead

New York, NY

Role Summary We are seeking a UX Research Lead to join our Design & User Experience organization - a role that carries both an operational delivery mandate and a strategic imperative to evolve how UX ...

ACI Infotech

UX Researcher

Hartford, CT · On-site

Government-specific task management Knowledge, Skills and Ability UX Research & Testing * Ability to share research results quickly and effectively * Ability to perform all research-related tasks ...

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All JobsGovernment Ux Research Jobs

Government Ux Research information

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$30K

$113.1K

$164.5K

How much do government ux research jobs pay per year?

As of Sep 10, 2026, the average yearly pay for government ux research in the United States is $113,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $154,000.00 per year, depending on experience, location, and employer.

What is government UX research?

Government UX (User Experience) research is the process of studying how people interact with government websites, applications, and services to ensure they are user-friendly, accessible, and effective. UX researchers in government gather data through interviews, surveys, usability testing, and observation to understand the needs and challenges of citizens and employees. Their insights help agencies design digital services that are easier to use, more inclusive, and better aligned with public needs.

What are the key skills and qualifications needed to thrive as a government UX researcher?

To thrive as a Government UX Researcher, you need expertise in user research methodologies, data analysis, and experience with government digital services, often supported by a degree in human-computer interaction or a related field. Familiarity with tools like UserZoom, Optimal Workshop, and analytics platforms, as well as knowledge of accessibility standards such as WCAG, are commonly required. Strong communication, stakeholder management, and empathy for diverse user groups are crucial soft skills. These competencies ensure that government digital services are accessible, user-centered, and effective in meeting public needs.

What are some common challenges faced by government UX researchers?

UX researchers in government settings often encounter challenges such as working within strict regulatory frameworks and balancing user needs with policy requirements. They may also need to address accessibility standards and ensure designs serve a wide, diverse population. Collaboration with stakeholders from multiple departments is common, which can introduce complex approval processes and longer project timelines. Despite these challenges, the work is impactful, as it directly improves public services and user satisfaction.

What is the difference between Government Ux Research vs Government Data Analyst?

AspectGovernment Ux ResearchGovernment Data Analyst
Required CredentialsBachelor's in UX, Psychology, or related fields; experience in user researchBachelor's in Data Science, Statistics, or related fields; experience in data analysis
Work EnvironmentGovernment agencies, research labs, user testing environmentsGovernment offices, data centers, policy analysis settings
Employer & Industry UsagePrimarily in government agencies focusing on public services and digital productsIn government departments analyzing data for policy, operations, and decision-making

Government Ux Researchers focus on understanding user needs through qualitative and quantitative research to improve government digital services. In contrast, Government Data Analysts interpret data to inform policy and operational decisions. Both roles are vital in government but serve different functions related to user experience versus data analysis.

What are popular job titles related to Government Ux Research jobs?

For Government Ux Research jobs, the most frequently searched job titles are:

Infographic showing various Government Ux Research job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $113,102 per year, or $54.4 per hour.

Senior UI/UX Designer

Mclean, VA • On-site

Leidos
IT Services • 10K+ employees
Learn more about Leidosexternal

$92K - $166K/yr

Full-time

Re-posted 5 days ago

Key responsibilities

  • Plan and conduct user research using interviews, surveys, usability testing, ethnographic observation, and other research methodologies.

  • Partner with development teams, stakeholders, and customer representatives to ensure design requirements are effectively communicated and implemented.

  • Create prototypes and conduct usability testing to validate concepts and improve the overall user experience.

Leidos rating

8.3

Company rating: 8.3 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

Job description

Leidos is seeking a Product UI/UX Designer to support a mission-focused customer environment. In this role, you will apply user research, human-centered design, and UX best practices to improve internal workflows, processes, and digital products.
The ideal candidate is comfortable working in complex organizations and partnering with users, developers, stakeholders, and senior leaders to uncover user needs and translate research findings into practical, intuitive solutions. You will have the opportunity to introduce innovative research methodologies, challenge conventional approaches, and help strengthen the organization's use of evidence-based design.
Primary Responsibilities
  • Plan and conduct user research using interviews, surveys, usability testing, ethnographic observation, contextual inquiry, and other research methodologies.
  • Apply human-centered design and design-thinking principles throughout the research and design lifecycle.
  • Develop user personas, journey maps, user flows, process flows, wireframes, and other user-centered artifacts to inform design decisions.
  • Create prototypes and conduct usability testing to validate concepts and improve the overall user experience.
  • Translate research findings into actionable insights and practical recommendations.
  • Partner with development teams, stakeholders, and customer representatives to ensure design requirements are effectively communicated and implemented.
  • Facilitate or support participatory design sessions and workshops with stakeholders across organizational levels.
  • Develop clear and compelling research reports, presentations, and design recommendations for audiences ranging from technical teams to senior leadership.
  • Identify opportunities to improve workflows, processes, and products while navigating organizational and operational constraints.
  • Help build organizational understanding of user research and advocate for evidence-based decision-making.
  • Establish trusted relationships across teams and organizational boundaries.
  • Apply innovative and unconventional research approaches when appropriate to uncover new insights.
  • Stay current on UX research, design practices, emerging technologies, and industry trends.
  • Bring relevant commercial and non-government UX research practices into the mission environment when appropriate.

Basic Qualifications
  • Requires a bachelor's degree and 8+ years experience or a master's degree and 6+ years of experience (five years of experience can be substituted for a bachelor's degree)
  • Demonstrated professional experience conducting user research, including user interviews, surveys, usability testing, and user feedback analysis.
  • Experience developing wireframes and prototypes using tools such as Figma, Axure, or similar platforms.
  • Strong understanding of human-centered design, user-centered design, and design-thinking principles.
  • Experience applying design systems and style guides to create consistent, intuitive digital experiences.
  • Ability to synthesize qualitative and quantitative research findings into actionable design recommendations.
  • Experience communicating design requirements and research findings to software development teams.
  • Strong written, verbal, presentation, and facilitation skills, with the ability to tailor communications to technical, non-technical, and executive audiences.
  • Demonstrated ability to collaborate effectively with multidisciplinary teams and diverse stakeholders.
  • Strong empathy, intellectual curiosity, and flexibility when approaching complex user and organizational challenges.
  • Ability to operate effectively in a complex, mission-focused environment.
Preferred Qualifications
  • Experience with Dovetail or similar user research and research repository platforms.
  • Experience analyzing usability testing results and user feedback to drive iterative product improvements.
  • Experience introducing new UX research methods, tools, or practices within an organization.
  • Experience facilitating design workshops, collaborative research sessions, or participatory design activities.
  • Familiarity with emerging UX research technologies and methodologies.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
Original Posting:
August 7, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $92,300.00 - $166,850.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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About Leidos

Sourced by ZipRecruiter

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Reston, VA, US

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